Software
We've compiled a list of 109 free and paid alternatives to Zoho Desk. The primary competitors include VWO Data360, VWO Insights - Mobile App. In addition to these, users also draw comparisons between Zoho Desk and VWO Engage (PushCrew), Softr, RocketReach. Also you can look at other similar options here: Call and Contact Center Software, Telephony Software.
We've compiled a list of 109 free and paid alternatives to Zoho Desk. The primary competitors include VWO Data360, VWO Insights - Mobile App. In addition to these, users also draw comparisons between Zoho Desk and VWO Engage (PushCrew), Softr, RocketReach. Also you can look at other similar options here: Call and Contact Center Software, Telephony Software.
88
VWO Data360: advanced data analytics & optimization platform. Harness insights from web analytics, CRM & more. Automated testing using ML/AI to improve digital products provides robust reporting and data visualization for informed decision-making.
87
VWO Insights for mobile apps provides real-time website traffic data, A/B experiment updates, and detailed analytics. Monitor metrics, receive experiment notifications, analyze results, and access important reports conveniently on your smartphone or…
86
VWO Engage enhances user engagement through targeted notifications. This tool enables creation of personalized messages such as promotions, cart reminders, and subscription requests, triggered by user actions on the website.
84
Softr is a platform for creating websites and web applications without code. It provides tools for quick creation of websites, online stores, landings, blogs and other online projects.
61
RocketReach is a comprehensive platform that provides email lookup and contact information for professionals. It helps you find email addresses, phone numbers, and social media profiles of individuals and businesses.
74
Dynamic work management platform fostering seamless collaboration in task handling, project planning, and document sharing. Perfect for businesses with multiple teams requiring efficient coordination. Track time and manage tasks effortlessly.
69
Online AI-powered platform for managing business processes and procedures. It allows companies to create, document and automate everyday operations and processes.
85
A versatile cloud-based platform, optimizes project management and team collaboration. Boosting productivity across software development, marketing, sales CRM, HR, it empowers seamless task tracking, deadline management, and analytics for enhanced p…
83
Nextiva's business phone app provides a complete solution, offering unlimited HD voice calls, video conferencing, SMS/MMS messaging, call routing, advanced voicemail, custom caller ID, screen sharing, and instant messaging in a single app. Take adva…
81
This B2B sales prospecting software identifies your ideal customer profile and pinpoint ready-to-buy prospects, accelerating both pipeline and revenue generation. Elevate your sales strategy with ZoomInfo SalesOS.
60
Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.
Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.
Windows
Web-Based
iPad
Mac
Android
iPhone
Zoho Desk is a part of the Zoho ecosystem of products that provides business solutions including CRM, email, projects, and more.
Workflow Management
Website Integration
Third Party Integrations
Text Editing
Social Media Integration
Routing
Recurring Issues
Predictive Analytics
Offline Form
Multi-Language
Issue Scheduling
Full Text Search
File Sharing
Drag & Drop
Data Import/Export
Dashboard
Customizable Branding
Cataloging/Categorization
Canned Responses
Call Recording
Auto-Responders
Account Management
On-Demand Communications
Churn Management
Decision Support
Online Forums
Email Alerts
Customer Experience Management
Quality Assurance
Screen Sharing
Outbound Call Center
Inbound Call Center
Computer Telephony Integration
Call Scripting
Call Reporting
Call Logging
Call Center Management
Automatic Call Distribution
Survey/Poll Management
Interactive Content
Rich Text Editor
Call Monitoring
Service Level Agreement (SLA) Management
Customer Complaint Tracking
Video Support
Support Ticket Tracking
Queue Management
Macros/Templated Responses
Help Desk Management
Customer Communication
Automated Routing
Usage Tracking/Analytics
Customer Management
Text Analysis
Issue Tracking
SSL Security
SEO Management
Virtual Assistant
Transfers/Routing
Customer Service Analytics
Chatbot
Support Ticket Management
Alerts/Escalation
Performance Management
Social Media Monitoring
Sentiment Analysis
Multi-Channel Communication
For Insurance Industry
Customer Engagement
Appointment Management
Negative Feedback Management
Multi-Channel Data Collection
Issue Management
Configurable Workflow
Lead Management
Sales Pipeline Management
Discussions/Forums
Knowledge Base Management
Content Management
Event Triggered Actions
Widgets
Transcripts/Chat History
SMS Messaging
Real-Time Chat
Batch Communications
Real-time Consumer-facing Chat
Proactive Chat
Personalization
Communication Management
Interaction Tracking
Templates
Feedback Management
Employee Management
Surveys & Feedback
Single Sign On
Multiple User Accounts
Email Templates
Customizable Templates
Callback Scheduling
Pre-built Templates
Real Time Data
Real Time Monitoring
Real Time Analytics
API
Workflow Configuration
Tagging
Rules-Based Workflow
Real Time Updates
Real Time Notifications
Prioritization
Forms Management
Customizable Forms
Chat/Messaging
Assignment Management
Role-Based Permissions
Customizable Fields
Collaboration Tools
Search/Filter
Performance Metrics
Monitoring
Email Management
Document Management
Customizable Reports
Customer History
Contact Database
Case Management
Activity Dashboard
Template Management
Reporting & Statistics
Remote Access/Control
Real Time Reporting
Quotes/Estimates
Project Management
Multi-Channel Management
Mobile Access
Document Storage
Customer Database
Billing & Invoicing
Alerts/Notifications
Activity Tracking
Self Service Portal
Reporting/Analytics
Access Controls/Permissions
User Management
Live Chat
Call Routing
Client Portal
Audit Trail
Customer Segmentation
Call Transfer
Call Tracking
CRM
Onboarding
Task Management
Gamification
Knowledge Management
Manual Dialer
VoIP Connection
IVR/Voice Recognition
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