Digital Customer Service Software

684

Slack is the hub for seamless collaboration, offering real-time messaging, file sharing, and integration with apps. Get work done efficiently from anywhere.

107

Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

88

Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.

86

Appy Pie is a platform for creating mobile apps without any coding skills. With Appy Pie, you can design and build custom mobile applications for various purposes, including business, entertainment, education, and more.

84

Gladly: B2C customer service platform with intuitive help desk software. Agents handle inquiries seamlessly across channels without tickets. A unified interface provides a continuous view of customer history, enhancing personalized service.

83

Quadient is a platform that helps businesses create and manage meaningful customer experiences. It offers solutions in three main areas: Intelligent Communication Automation, Parcel Locker Solutions, and Mail-Related Solutions. By utilizing Quadient…

81

LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.

74

Elevate your marketing using Postal.io — an innovative platform reshaping email campaigns. Send tangible mail, track impact, and captivate with innovative physical mail strategies. Craft postcards, brochures, gift cards, backed by robust tracking to…

73

HubSpot Service Hub streamlines customer service with ticket management, a knowledge base, and automated responses. Consolidate data and channels for enhanced support, retention, and customer satisfaction. Elevate your service management with HubSpo…

71

Gorgias optimizes customer service for online retailers. This e-commerce-focused help desk provides seamless, multi-channel support through a single platform. Increased efficiency through automated responses to common questions.

69

JustCall is an AI-powered customer communication platform for sales and customer support teams. It enables teams to connect with customers across channels, automate workflows, and coach team members for better performance. The platform includes feat…

69

Freshworks provides innovative, easy-to-use business solutions, offering modern SaaS solutions that tackle complex business challenges. The platform includes customer service, IT, and CRM tools, enhanced with generative AI, enabling businesses to de…

67

A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…

67

Streamline customer queries with integrated ticketing system. Efficiently manage requests, track, report, and bill - all in one place.

65

Emplifi Social Marketing Cloud is an all-in-one solution for modern enterprises that streamlines social media management, content creation, and analytics, leveraging AI and automation to enhance team efficiency, accelerate content creation, and prov…

64

Elevate your website with Justuno. Use intelligent pop-ups, AI-driven recommendations, and advanced targeting for higher conversions and engagement. Boost sales, capture leads, and enhance user experience.

64

This B2B sales prospecting software identifies your ideal customer profile and pinpoint ready-to-buy prospects, accelerating both pipeline and revenue generation. Elevate your sales strategy with ZoomInfo SalesOS.

61

Optimize your small business with Thryv's all-in-one software. Streamline marketing, customer communication, appointments, invoicing, and payments. Enhance your business performance.

60

Salesforce Service Cloud is an integrated platform that enables businesses to optimize customer experience through a ticket management system, knowledge base, and social media. Provide fast and personalized support by using analytics to track and ma…

58

Revamp Gmail into a versatile helpdesk solution. Unlike complex alternatives, Hiver seamlessly integrates email, live chat, knowledge base, and voice communication. Elevate customer support within Gmail using Hiver.

54

Elevate website engagement with live chat. Connect in real-time and deliver outstanding support with specialists.

53

Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…

53

Enhance your customer experience with Front, platform for seamless support, sales, and account management. Combine all customer interactions including emails, chats, SMS and social messaging into a single interface.

49

Mayple allows you to select the best marketers specialized in your industry to optimize your business. With analytics tools, you can track and analyze results in real time, allowing your marketing campaigns to be flexible and adaptable.

47

WalkMe is a Digital Adoption Platform that helps users to learn and use various applications and interfaces faster. This platform is designed to facilitate the adoption of new technologies and ensure effective work with them.

42

Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.

34

ServiceNow Customer Service Management is a solution for automating and optimizing customer service in organizations. This platform aims to improve the interaction between the company and its customers by providing tools to effectively solve problem…

31

Simple, smarter issue tracking to finish projects strong.

23

Remote Eye is a video collaboration software designed for frontline workers, offering real-time remote assistance via smart glasses, mobiles, tablets, and PCs. Enhance industrial maintenance, reduce downtime, and minimize travel costs with Remote Ey…

22

Help Center Live is an open-source, community driven live chat & support system.