Software
We've compiled a list of 93 free and paid alternatives to Intercom. The primary competitors include Wrike, Nextiva. In addition to these, users also draw comparisons between Intercom and ZoomInfo SalesOS, FaceUp Whistleblowing System, Brevo. Also you can look at other similar options here: Customer Service Software, Live Chat Software.
We've compiled a list of 93 free and paid alternatives to Intercom. The primary competitors include Wrike, Nextiva. In addition to these, users also draw comparisons between Intercom and ZoomInfo SalesOS, FaceUp Whistleblowing System, Brevo. Also you can look at other similar options here: Customer Service Software, Live Chat Software.
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Landingi is an intuitive drag-and-drop tool for creating, launching and optimizing landing pages, pop-ups and funnels. Maximize your marketing effectiveness by turning traffic into revenue.
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Improve your company with reliable text message marketing software. Take use of a comprehensive platform relied upon by hundreds of organizations to engage in interactive SMS discussions, manage successful campaigns, and more.
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Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.
Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.
Web-Based
iPad
Android
iPhone
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
A code snippet inserted in your web or mobile app will create a help widget, which users can use to interact with your support team. Segmentation based on user actions (engagement level, last seen) or attributes (e.g. plan type) lets you send automated email and in-app behavior-driven messages. For instance, when the user first accesses a feature, Intercom can prompt them with more information about it, or solicit feedback.
Intercom integrates with Slack, MailChimp (import users), Stripe and other platforms. It has a powerful API as well.
Paid plans have access to HTML templated emails.
Workflow Management
Website Integration
WYSIWYG Editor
Third Party Integrations
Text Editing
Social Media Integration
Real-time Conversations
Offline Form
Multi-Language
List Management
Lead Nurturing
Language Detection
File Sharing
Employee Onboarding
Email Tracking
Email Marketing
Email Automation
Dynamic Content
Drag & Drop Editor
Drag & Drop
Data Import/Export
Dashboard
Customizable Branding
Customer Support
Cataloging/Categorization
Canned Responses
CES Survey Structure
Auto-Responders
AB Testing
On-Demand Communications
User Onboarding
Self Service Tools
In-App Training
Blended Learning
Asynchronous Learning
Self-Learning
One-to-One Messaging
Customer Experience Management
Geotargeting
Screen Sharing
Survey/Poll Management
Customer Surveys
Interactive Content
Email Campaign Management
CAN SPAM Compliance
Mobile Optimized Emails
Service Level Agreement (SLA) Management
Spam Blocker
Queue Management
Macros/Templated Responses
Help Desk Management
Customer Communication
Automated Routing
Subscription Management
Text Analysis
SSL Security
Website Visitor Tracking
Prospecting Tools
Human Handover
Contextual Guidance
Virtual Assistant
Transfers/Routing
Query Suggestions
Pre-Configured Bot
Lead Verification/Validation
For Sales/Marketing
Customer Service Analytics
Chatbot
Lead Qualification
Support Ticket Management
Alerts/Escalation
Sentiment Analysis
ROI Tracking
Multi-Channel Communication
Marketing Automation
Lead Segmentation
Customizable CTAs
Automated Responses
Appointment Management
Negative Feedback Management
Multi-Channel Data Collection
Multi-Campaign
Lead Distribution
For Startups
Click Tracking
Campaign Analytics
Behavior Tracking
Audience Targeting
Configurable Workflow
Lead Management
Segmentation
Knowledge Base Management
Lead Capture
Event Triggered Actions
Transcripts/Chat History
SMS Messaging
Real-Time Chat
Inbox Management
Campaign Scheduling
Batch Communications
SMS Marketing
Real-time Consumer-facing Chat
Proactive Chat
Personalization
Message Personalization
Communication Management
Campaign Management
2-Way Messaging
Process/Workflow Automation
Interaction Tracking
Code-free Development
AI/Machine Learning
Feedback Management
Employee Management
Surveys & Feedback
Engagement Tracking
Single Sign On
Email Templates
Customizable Templates
Visual Analytics
Real Time Data
Multi-Channel Marketing
Data Visualization
Real Time Monitoring
Real Time Analytics
Data Synchronization
API
Workflow Configuration
Tagging
Real Time Notifications
Prioritization
Customizable Forms
Chat/Messaging
Role-Based Permissions
Customizable Fields
Collaboration Tools
Search/Filter
Progress Tracking
Performance Metrics
Email Management
Customizable Reports
Customer History
Contact Database
Activity Dashboard
Template Management
Reporting & Statistics
Real Time Reporting
Mobile Access
Customer Database
Contact Management
Client Management
Alerts/Notifications
Activity Tracking
Self Service Portal
Reporting/Analytics
Access Controls/Permissions
User Management
Campaign Segmentation
Lead Generation
Live Chat
Drip Campaigns
Call Routing
Customer Segmentation
Natural Language Processing
Task Scheduling
CRM
Task Management
Knowledge Management
Customer Journey Mapping
NPS Survey Structure
CSAT Survey Structure
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