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Social Customer Service Software

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Userlike
Free Open Source Free Trial Subscription

Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…

Freshdesk
Free Trial Subscription

Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

Genesys Cloud CX
Free Trial Subscription

Genesys Cloud CX elevates customer engagement across diverse industries. Offering advanced tools for contact centers and CRM, it streamlines call routing, workflow management, and enhances service processes.

Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.

TextUs
Free Trial Subscription

TextUs is a sophisticated business text messaging platform, enabling efficient customer communication via SMS. With automation, templates, and interaction analytics, businesses can streamline messaging for modern, effective engagement. Ideal for mai…

Gladly
Subscription

Gladly: B2C customer service platform with intuitive help desk software. Agents handle inquiries seamlessly across channels without tickets. A unified interface provides a continuous view of customer history, enhancing personalized service.

LiveAgent
Free Free Trial Subscription

LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.

Reputation
Free Free Trial Subscription

Reputation, an Online Reputation Management platform, transforms consumer feedback into actionable insights for businesses. Analyzing vast feedback data from acquisition to loyalty, it enhances customer experience, operations, and more.

Freshworks
Free Trial Subscription

Freshworks provides innovative, easy-to-use business solutions, offering modern SaaS solutions that tackle complex business challenges. The platform includes customer service, IT, and CRM tools, enhanced with generative AI, enabling businesses to de…

Gorgias
Free Free Trial Subscription

Gorgias optimizes customer service for online retailers. This e-commerce-focused help desk provides seamless, multi-channel support through a single platform. Increased efficiency through automated responses to common questions.

Salesforce Service Cloud
Free Trial Subscription

Salesforce Service Cloud is an integrated platform that enables businesses to optimize customer experience through a ticket management system, knowledge base, and social media. Provide fast and personalized support by using analytics to track and ma…

Emplifi Social Marketing Cloud
Free Trial Subscription

Emplifi Social Marketing Cloud is an all-in-one solution for modern enterprises that streamlines social media management, content creation, and analytics, leveraging AI and automation to enhance team efficiency, accelerate content creation, and prov…

Front
Free Trial Subscription

Enhance your customer experience with Front, platform for seamless support, sales, and account management. Combine all customer interactions including emails, chats, SMS and social messaging into a single interface.

NapoleonCat
Free Trial Subscription

Social media management tool with analytics, post scheduling, and activity monitoring for Facebook, Instagram, Twitter, YouTube, LinkedIn. It allows users to efficiently handle their social media presence, analyze performance, and interact with audi…

Intercom
Free Trial Subscription

Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.

Mayple Platform
Subscription

Mayple allows you to select the best marketers specialized in your industry to optimize your business. With analytics tools, you can track and analyze results in real time, allowing your marketing campaigns to be flexible and adaptable.

A platform for effective social media management. It allows you to schedule posts, analyze the effectiveness of campaigns and interact with your audience on Facebook, Twitter, Instagram, LinkedIn, Pinterest, as well as track brand mentions and trend…

Ozonetel
Free Trial Subscription

Ozonetel provides businesses with advanced cloud communication solutions, such as cloud telephony, call center software, voice broadcasting, SMS services, and WhatsApp Business API integration. The KooKoo platform, offered by Ozonetel, provides vers…

ServiceNow Customer Service Management is a solution for automating and optimizing customer service in organizations. This platform aims to improve the interaction between the company and its customers by providing tools to effectively solve problem…

Textline
Free Trial Subscription

Textline: a state-of-the-art SMS texting service for businesses, provides reliable communication for modern customer support, sales, and logistics departments. Boost your business with SMS solutions for sales, marketing, and customer service.

Tidio
Free Free Trial Subscription

Unified web-based live chat software that merges messages from emails, Facebook Messenger, and website chat into one interface, empowering agents to handle all customer inquiries across channels.

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