Customer Success Software

110

Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…

107

Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

97

Onboarding and professional services software designed to accelerate time to value, enhance customer experience, and optimize margins. It offers a unified workspace integrating project management, resources, and financials.

91

Qiscus offers a professional omnichannel marketing, sales, and support platform for seamless customer engagement. As an official partner for the WhatsApp Business API, it provides integrated solutions for Omnichannel, CRM, and chatbot needs.

90

ChurnZero is a platform for managing and reducing customer loss (churn) in companies. It provides tools for interacting with customers, tracking their activity, and analyzing data to respond to signs of possible customer loss in a timely manner. Chu…

88

Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.

86

Levitate is an AI-driven relationship marketing platform combining communication tools, dedicated success specialists, and AI to help you build lasting connections. Streamline personalized emails, social media scheduling, texting, meeting booking, h…

83

Quadient is a platform that helps businesses create and manage meaningful customer experiences. It offers solutions in three main areas: Intelligent Communication Automation, Parcel Locker Solutions, and Mail-Related Solutions. By utilizing Quadient…

82

Web-based solution for businesses, managing customer success, conversational marketing, and call records. Features call tracking for revenue analysis, ensuring campaign tracking and matching sales to sources.

81

LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.

78

Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.

78

Level up your business with NiceJob, the reputation marketing platform. Automate reviews, boost conversions, and become a top-rated choice.

73

HubSpot Service Hub streamlines customer service with ticket management, a knowledge base, and automated responses. Consolidate data and channels for enhanced support, retention, and customer satisfaction. Elevate your service management with HubSpo…

72

Streamlines project management and customer onboarding, enhancing team capacity and engagement. Task automation, role-based project views, and intelligently forecasted alignment and progress tracking end dates.

70

CallMiner Eureka is an analytics platform for analyzing audio recordings and textual content in contact centers. It uses speech recognition, machine learning, and data analytics technologies to extract useful information from speech messaging.

70

UserEvidence is a customer evidence platform for B2B software, product, and hardware companies. It helps GTM teams generate verified customer feedback, competitive intelligence, product stats, and ROI data to build confidence with buyers.

69

Expandable email marketing hub. Crafting polished campaigns with AI-assisted design or templates, and overseeing operations with precision via the iOS app. Tracking success through comprehensive analytics.

69

Freshworks provides innovative, easy-to-use business solutions, offering modern SaaS solutions that tackle complex business challenges. The platform includes customer service, IT, and CRM tools, enhanced with generative AI, enabling businesses to de…

68

Gleen AI is a highly accurate and flexible generative AI platform that can be trained on your specific business needs. It works in conjunction with GPT-4 to maximize the accuracy and relevance of all generative AI responses. Gleen AI can also gather…

65

Aisera is an AI-powered platform designed for enterprises, offering ChatGPT and AI search capabilities. It streamlines workflows across IT, HR, customer support, sales, and operations through tools such as AiseraGPT, AI Copilot, and AI Search. Addit…

59

Amazon Pay is a digital payment service that allows customers to use their Amazon account information to make purchases on third-party websites or apps. It provides a secure and convenient payment method that integrates with various e-commerce platf…

58

Magentrix PRM is a partner management and engagement platform that offers a range of features for onboarding, engaging, and managing partners, as well as a customer success platform for improving customer satisfaction. As a PaaS, it provides flexibi…

58

Roster: An automated brand ambassador management platform to streamline word-of-mouth marketing. Manage creators, affiliates, influencers, and ambassadors on one platform. Features include tailored programs, campaign management, user-generated conte…

56

Pipefy is an AI-powered, no-code business process automation platform, engineered to optimize Procurement, HR, and IT workflows. Experience rapid implementation, enhanced operational efficiency, and data-driven decision-making by streamlining procur…

56

PerformYard is a sophisticated, yet intuitive performance management platform that streamlines and optimizes employee evaluation workflows. It offers a suite of advanced features, including objective setting, multi-directional feedback mechanisms, a…

55

Userpilot provides development teams with tools to create and enhance user interfaces in applications and websites. The platform makes it easy to create and deploy interactive elements such as tooltips, notifications, and navigation components.

55

Playvox is a cloud-native customer service management platform that provides tools for monitoring and evaluating the performance of customer service agents, as well as for training and improving their professional skills.

53

Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…

53

Enhance your customer experience with Front, platform for seamless support, sales, and account management. Combine all customer interactions including emails, chats, SMS and social messaging into a single interface.

50

CommandBar, a user assistance platform powered by artificial intelligence, revolutionizes in-app guidance for Core Product, Marketing, and Customer Success Teams. Through continuous learning mechanisms and sophisticated content delivery, it enhances…