Software
We've compiled a list of 125 free and paid alternatives to Kayako. The primary competitors include HelpCrunch, UseResponse. In addition to these, users also draw comparisons between Kayako and SupportBee, Userlike, Freshdesk. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 125 free and paid alternatives to Kayako. The primary competitors include HelpCrunch, UseResponse. In addition to these, users also draw comparisons between Kayako and SupportBee, Userlike, Freshdesk. Also you can look at other similar options here: Business and Commerce Tools.
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Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…
83
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
72
LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.
64
Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…
63
Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.
57
Atera provides an all-in-one MSP platform: Remote Monitoring, Service Desk, CRM, Cloud services and...
55
11
Help desk software to grow personal customer relationships
Help desk software to grow personal customer relationships
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Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.
Help Center
Customers can answer their own questions, quickly and simply.
Customer journey
Visualize your customer’s journey and unify all your customer's interactions.
Integrations
Bring customer activities from over 650+ apps for immediate context.
Kayako Messenger
Support customers with a live chat experience that's as intuitive as messaging their friends.
Automations
Work smarter and automate manual work by streamlining your workflow with smart business rules.
Macros and canned responses
Save time and send predefined, personal replies to common questions in seconds.
SLAs
Stay on target and track performance with goals for response and resolution times.
Customer satisfaction ratings
Listen to your customers and measure satisfaction for every conversation.
Insights
Keep a check on your team with at-a-glance dashboards and instant access to metrics that matter.
Custom reporting
Dig deeper into your data to discover insights and trends to work smarter, not harder.
"This is the easiest and most efficient customer support tool that we've ever seen - and highly customizable."
Live Chat
CRM
Knowledge base
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