Customer Self Service Software

107

Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

88

Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.

86

Appy Pie is a platform for creating mobile apps without any coding skills. With Appy Pie, you can design and build custom mobile applications for various purposes, including business, entertainment, education, and more.

86

Optimize your sales process with a user-friendly CRM. From lead management to sealing deals and seamless handovers, it streamlines your sales journey. Explore how Teamwork CRM enhances your sales strategy, enabling smoother business growth and organ…

85

Answers Platform utilizes a Knowledge Graph to provide accurate responses across digital touchpoints. Ensures seamless content-driven experiences.

84

Gladly: B2C customer service platform with intuitive help desk software. Agents handle inquiries seamlessly across channels without tickets. A unified interface provides a continuous view of customer history, enhancing personalized service.

81

LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.

78

Drift, the AI-powered buyer engagement platform, offers personalized experiences through Live Chat, Conversational Marketing, and Conversational Sales. Aligning sales and marketing, Drift accelerates revenue growth and enhances customer lifetime val…

74

EBI.AI is an AI-powered platform that enables you to quickly create a custom customer assistant. By using your website URL, it generates an accurate and compliant assistant with live chat and integrations. The assistant offers 24-hour resolution, na…

73

HubSpot Service Hub streamlines customer service with ticket management, a knowledge base, and automated responses. Consolidate data and channels for enhanced support, retention, and customer satisfaction. Elevate your service management with HubSpo…

71

Gorgias optimizes customer service for online retailers. This e-commerce-focused help desk provides seamless, multi-channel support through a single platform. Increased efficiency through automated responses to common questions.

69

JustCall is an AI-powered customer communication platform for sales and customer support teams. It enables teams to connect with customers across channels, automate workflows, and coach team members for better performance. The platform includes feat…

69

Freshworks provides innovative, easy-to-use business solutions, offering modern SaaS solutions that tackle complex business challenges. The platform includes customer service, IT, and CRM tools, enhanced with generative AI, enabling businesses to de…

68

Gleen AI is a highly accurate and flexible generative AI platform that can be trained on your specific business needs. It works in conjunction with GPT-4 to maximize the accuracy and relevance of all generative AI responses. Gleen AI can also gather…

67

A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…

67

Streamline customer queries with integrated ticketing system. Efficiently manage requests, track, report, and bill - all in one place.

65

Aisera is an AI-powered platform designed for enterprises, offering ChatGPT and AI search capabilities. It streamlines workflows across IT, HR, customer support, sales, and operations through tools such as AiseraGPT, AI Copilot, and AI Search. Addit…

64

Elevate your website with Justuno. Use intelligent pop-ups, AI-driven recommendations, and advanced targeting for higher conversions and engagement. Boost sales, capture leads, and enhance user experience.

60

Salesforce Service Cloud is an integrated platform that enables businesses to optimize customer experience through a ticket management system, knowledge base, and social media. Provide fast and personalized support by using analytics to track and ma…

53

Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…

53

Enhance your customer experience with Front, platform for seamless support, sales, and account management. Combine all customer interactions including emails, chats, SMS and social messaging into a single interface.

49

Mayple allows you to select the best marketers specialized in your industry to optimize your business. With analytics tools, you can track and analyze results in real time, allowing your marketing campaigns to be flexible and adaptable.

47

WalkMe is a Digital Adoption Platform that helps users to learn and use various applications and interfaces faster. This platform is designed to facilitate the adoption of new technologies and ensure effective work with them.

46

Emplifi Social Commerce Cloud is a comprehensive platform designed to help brands create and maximize the impact of shoppable content across social channels. It offers features like user-generated content, ratings and reviews, influencer content man…

43

Enhance Customer Engagement with Text Request - professional business texting software. Send SMS and MMS messages from your office phone number, all conveniently from your computer.

42

Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.

37

Ozonetel provides businesses with advanced cloud communication solutions, such as cloud telephony, call center software, voice broadcasting, SMS services, and WhatsApp Business API integration. The KooKoo platform, offered by Ozonetel, provides vers…

34

ServiceNow Customer Service Management is a solution for automating and optimizing customer service in organizations. This platform aims to improve the interaction between the company and its customers by providing tools to effectively solve problem…

12

Unified web-based live chat software that merges messages from emails, Facebook Messenger, and website chat into one interface, empowering agents to handle all customer inquiries across channels.