Live Chat Software

684

Slack is the hub for seamless collaboration, offering real-time messaging, file sharing, and integration with apps. Get work done efficiently from anywhere.

154

AI-powered omnichannel SaaS platform for strong relationships between teams and customers. Increase engagement, evaluate interactions, and go above and beyond.

110

Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…

107

Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

106

BirdEye helps businesses manage customer feedback, online reviews, and social media mentions. It provides tools for reputation management, customer experience, and marketing. BirdEye allows you to monitor and respond to reviews, collect customer fee…

97

Genesys Cloud CX elevates customer engagement across diverse industries. Offering advanced tools for contact centers and CRM, it streamlines call routing, workflow management, and enhances service processes.

95

Provides businesses with a comprehensive suite for client communication, payments, file-sharing, contracts, and more, including a branded client portal. Trusted by businesses in various industries for a unified client experience.

91

Qiscus offers a professional omnichannel marketing, sales, and support platform for seamless customer engagement. As an official partner for the WhatsApp Business API, it provides integrated solutions for Omnichannel, CRM, and chatbot needs.

88

Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.

86

Appy Pie is a platform for creating mobile apps without any coding skills. With Appy Pie, you can design and build custom mobile applications for various purposes, including business, entertainment, education, and more.

84

Gladly: B2C customer service platform with intuitive help desk software. Agents handle inquiries seamlessly across channels without tickets. A unified interface provides a continuous view of customer history, enhancing personalized service.

81

LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.

78

Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.

78

Drift, the AI-powered buyer engagement platform, offers personalized experiences through Live Chat, Conversational Marketing, and Conversational Sales. Aligning sales and marketing, Drift accelerates revenue growth and enhances customer lifetime val…

77

Supercharge your online presence using Cakemail's AI-powered email marketing platform. Streamline personalized emails, organize contacts, monitor subscriber engagement, and gain valuable analytics effortlessly.

75

Nextiva's business phone app provides a complete solution, offering unlimited HD voice calls, video conferencing, SMS/MMS messaging, call routing, advanced voicemail, custom caller ID, screen sharing, and instant messaging in a single app. Take adva…

74

EBI.AI is an AI-powered platform that enables you to quickly create a custom customer assistant. By using your website URL, it generates an accurate and compliant assistant with live chat and integrations. The assistant offers 24-hour resolution, na…

73

HubSpot Service Hub streamlines customer service with ticket management, a knowledge base, and automated responses. Consolidate data and channels for enhanced support, retention, and customer satisfaction. Elevate your service management with HubSpo…

72

Sendbird is a platform that offers chat, voice, and video APIs and SDKs for mobile apps and websites. It lets you easily integrate messaging features, like one-on-one chat, group chat, and file sharing, into your application. With Sendbird, you can …

71

Gorgias optimizes customer service for online retailers. This e-commerce-focused help desk provides seamless, multi-channel support through a single platform. Increased efficiency through automated responses to common questions.

69

JustCall is an AI-powered customer communication platform for sales and customer support teams. It enables teams to connect with customers across channels, automate workflows, and coach team members for better performance. The platform includes feat…

69

Freshworks provides innovative, easy-to-use business solutions, offering modern SaaS solutions that tackle complex business challenges. The platform includes customer service, IT, and CRM tools, enhanced with generative AI, enabling businesses to de…

67

A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…

64

Elevate your website with Justuno. Use intelligent pop-ups, AI-driven recommendations, and advanced targeting for higher conversions and engagement. Boost sales, capture leads, and enhance user experience.

62

ActiveCampaign is a marketing automation platform with email campaign creation, automated customer communication, and sales enhancement tools. It offers personalization based on customer data, audience segmentation, campaign testing, and detailed an…

60

Salesforce Service Cloud is an integrated platform that enables businesses to optimize customer experience through a ticket management system, knowledge base, and social media. Provide fast and personalized support by using analytics to track and ma…

59

Supportbench is a comprehensive customer support management platform designed to streamline customer service operations. It offers a robust ticketing system for efficient issue tracking, a knowledge base for quick access to FAQs and documentation, l…

57

Offers an email marketing solution tailored for small businesses, coaches, and marketers. It provides powerful tools, automation, and support to grow audiences, engage subscribers, and drive sales.