Telephony Software

88

Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.

87

OpenPhone is a business phone service that offers features such as a dedicated phone number (local area code or toll-free), unlimited calls and text messages to the US and Canada, customer interaction monitoring, shared mailbox for team communicatio…

83

Conversational intelligence platform empowers businesses to extract actionable insights from calls, enhancing customer acquisition at lower costs. AI-driven insights maximize ad spend efficiency, and contact centers achieve higher conversion rates.

78

Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.

76

Call tracking and telephone software for businesses, allowing search and activation of toll-free and vanity numbers compliant with FCC regulations. Features include caller ID and identifying forwarded calls.

75

Unitelvoice is a virtual phone system that provides features such as voicemail, call forwarding, and virtual extensions for businesses. Get a local or toll-free number for online management, using a virtual phone system to work from anywhere in the …

70

Webex Calling by Cisco is a cloud-native telephony solution specifically tailored for mid-sized enterprises, offering comprehensive business calling functionalities. It eliminates the concerns associated with the cost and intricacies of maintaining …

69

Kavkom: Cloud-connected mobile telephony offering prorated billing, unlimited calls, call recording, IVR, voicemail, click-to-call, advanced stats, dedicated manager, number portability, HD voice quality, and virtual numbers. Suitable for mobile age…

64

Dialpad Talk, the cloud-based business phone system, ensures seamless team connections on any device. Leverage advanced Voice Intelligence features for real-time transcription, post-call summaries, and seamless integration.

62

Telnyx is a global communication platform providing carrier-grade services on a private cloud-based IP network. Platform offers voice, messaging, numbers, video, and more solutions through RESTful APIs and the Mission Control Portal. From in-app mes…

59

Talkdesk is a cloud-based contact center platform that helps businesses improve customer service using artificial intelligence.

58

LoopUp is a cloud telephony platform that streamlines communications for multinational enterprises. It consolidates global telephony provisions into a single, unified cloud solution, simplifying management and support while providing economies of sc…

57

Mitel specializes in the development and delivery of telecommunications solutions for business and offers a wide range of products and services, including IP telephony, video conferencing, messaging, customer relationship management systems and othe…

56

Squaretalk offers high-performance all-in-one cloud contact center solutions that integrate seamlessly into existing enterprise systems. It also includes call routing, call analytics, workforce management, and other features that help optimize conta…

53

Bitrix24 is an integrated business management platform that provides a wide range of tools for collaboration, task management, communication, and other corporate functions. The main features include CRM, project management, task management, calendar…

51

VoIP.ms offers Cloud PBX and SIP Trunking services with a Pay-as-You-Go model. Specializing in virtual numbers and VoIP solutions, it provides features like call routing, group conferencing, and SMS messaging.

44

Samsung Contact Center Pro is used to manage large volumes of incoming and outgoing calls in a contact center. This software is designed to optimize the work of contact center operators, as well as to improve customer interaction via the phone.

40

RingCentral MVP is an integrated business communication platform offering a full suite of services: messaging, video conferencing, VoIP calls. Facilitating seamless remote collaboration, it integrates with Google Workspace, Microsoft 365, and many o…

7

Communications API Platform - Easily add texting or calling to any app through http API.

-2

Multichannel cloud communication solution (calls, SMS, video calls, emails) designed to enhance customer experience and maximize sales. Integrate with over 80 business tools, including CRM and helpdesk, for streamlined operations.

-19

Leader in conversation analytics, offering marketers actionable insights with simple code implementation. Track and attribute leads, capture true lead volume, and report on conversation quality.