软件
我们整理了一个包含100个免费和付费的Talkdesk替代方案的列表。主要竞争对手包括：OpenPhone， 800.com。除了这些之外，用户还会将Talkdesk与Freshdesk， ServiceNow， Salesforce Service Cloud进行比较。此外，您还可以在这里查看其他类似的选项：呼叫和联络中心软件， 通话录音软件。
我们整理了一个包含100个免费和付费的Talkdesk替代方案的列表。主要竞争对手包括：OpenPhone， 800.com。除了这些之外，用户还会将Talkdesk与Freshdesk， ServiceNow， Salesforce Service Cloud进行比较。此外，您还可以在这里查看其他类似的选项：呼叫和联络中心软件， 通话录音软件。
Linux
Mac
iPad
iPhone
Windows
Android
Web-Based
Workforce Management
Workflow Management
Voicemail Transcription
Voice Customization
VoIP
Unified Communications
Third Party Integrations
Scheduled Recording
Recording
Predictive Dialer
Multiple Scripts
List Management
For Call Centers
Employee Coaching Tools
Data Import/Export
Call Recording
Automatic Lead Distribution
Answering Machine Detection
Agent Interface
SIP Trunking
Progressive Dialer
Phone Key Input
PBX
Manual Dialer
Call Screening
Call Queues
Call Conferencing
Blended Call Center
Automatic Outbound Dialer
VoIP Connection
Online Voice Transmission
Call List Management
Customer Experience Management
Outbound Call Center
Inbound Call Center
Computer Telephony Integration
Call Scripting
Call Logging
Call Center Management
Automatic Call Distribution
Auto-Dialer
Customer Surveys
On-Demand Recording
Caller ID
Call Monitoring
Integrations Management
Voice Mail
Queue Management
Automated Routing
Virtual Assistant
Alerts/Escalation
Performance Management
Sentiment Analysis
Multi-Channel Communication
Lead Management
Labor Forecasting
Employee Scheduling
Knowledge Base Management
Event Triggered Actions
SMS Messaging
Campaign Management
Process/Workflow Automation
Interaction Tracking
AI/Machine Learning
Archiving & Retention
Callback Scheduling
Real Time Data
Real Time Monitoring
Real Time Analytics
Quality Management
Tagging
Real Time Updates
Real Time Notifications
Chat/Messaging
Collaboration Tools
Performance Metrics
Monitoring
For Small Businesses
Customizable Reports
Customer History
Contact Database
Activity Dashboard
Reporting & Statistics
Real Time Reporting
Customer Database
Contact Management
Alerts/Notifications
Activity Tracking
Access Controls/Permissions
Reporting/Analytics
Video Conferencing
Call Tagging
Call Routing
Call Transfer
Leaderboards
Call Tracking
CRM
Text to Speech
IVR/Voice Recognition
API
Customer Journey Mapping
1
Google Contacts
Acquire
Olark
CrankWheel
Tap My Back
Contactually
Gong.io
Textline
Slack
Keap
Zoho CRM
Salesforce Service Cloud
Scorebuddy
Playvox
MaestroQA
ServiceNow Customer Service Management
Shopify
Zingtree
Help Scout
Replicant
Rippling
Pipedrive
Intercom
OnePageCRM
Freshdesk
UserVoice
Front
Highrise
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