93个 Intercom 替代品和类似软件在2024年

Wrike

Free Free Trial Subscription

Try for free

动态工作管理平台可促进任务处理、项目规划和文档共享方面的无缝协作。非常适合拥有多个需要高效协调的团队的企业。轻松跟踪时间和管理任务。

ZoomInfo SalesOS

Free Trial

这款 B2B 销售潜在客户挖掘软件可识别您的理想客户档案并精确定位准备购买的潜在客户，从而加快销售管道和创收速度。使用 ZoomInfo SalesOS 提升您的销售战略。

FaceUp Whistleblowing System

Free Trial Subscription

FaceUp 是一个安全、用户友好的举报平台和人力资源工具。它能让员工和学生轻松举报不法行为。这一综合系统可确保道德标准得到维护。

Landingi

Free Free Trial Subscription

Landingi 是一款直观的拖放工具，用于创建、启动和优化登陆页面、弹出式窗口和漏斗。通过将流量转化为收入，最大限度地提高营销效果。

966

Atom

Free

A hackable text editor for the 21st Century.

144

HelpCrunch

适用于小型企业和初创企业的实时聊天软件。

101

Userlike

Free Trial Subscription

Userlike 是一个客户消息平台，能让企业与网站游客和客户实时聊天。它通过各种渠道提供无缝交流体验，包括即时聊天、聊天机器人、WhatsApp、Facebook Messenger、Threema、短信或 Telegram。

Salesforce Sales Cloud

Free Trial Subscription

利用销售云（Sales Cloud）--可定制的 SaaS 平台，提升客户参与度。无缝统一营销、销售线索、销售和分析。通过 AppExchange 访问大量应用程序。该平台对浏览器和移动设备友好，可通过动态社交馈送促进实时协作。

Freshdesk

Free Trial Subscription

Freshdesk 是一款基于云的客户服务管理和支持软件。该平台提供用于维护知识库、跟踪客户问题和请求以及自动处理请求的工具。

Genesys Cloud CX

Free Trial Subscription

Genesys Cloud CX 可提升各行各业的客户参与度。它为联络中心和客户关系管理（CRM）提供了先进的工具，可简化呼叫路由、工作流管理并增强服务流程。

Intercom

Intercom 平台

Web-Based

iPad

Android

iPhone

Intercom 概览

Intercom向您显示谁在使用您的产品（用户所在的地区，浏览器，当地时间等），并可以轻松地通过有针对性的，行为驱动的电子邮件和应用内消息与他们进行个人交流。

在您的Web或移动应用程序中插入的代码段将创建一个帮助窗口小部件，用户可使用该窗口小部件与您的支持团队进行交互。根据用户操作（参与度，最后一次见面）或属性（例如计划类型）进行细分，可以发送自动电子邮件和应用内行为驱动的消息。例如，当用户首次访问某个功能时，Intercom可以提示他们更多有关该功能的信息，或者征求反馈。

对讲机与Slack，MailChimp（导入用户），Stripe和其他平台集成。它还具有强大的API。

付费计划可以访问HTML模板电子邮件。

Intercom 特点

Access Controls/Permissions

Third Party Integrations

Activity Dashboard

Task Management

Workflow Management

Website Integration

WYSIWYG Editor

Text Editing

Social Media Integration

Real-time Conversations

Offline Form

Multi-Language

List Management

Lead Nurturing

Language Detection

File Sharing

Employee Onboarding

Email Tracking

Email Marketing

Email Automation

Dynamic Content

Drag & Drop Editor

Drag & Drop

Data Import/Export

Dashboard

Customizable Branding

Customer Support

Cataloging/Categorization

Canned Responses

CES Survey Structure

Auto-Responders

AB Testing

On-Demand Communications

User Onboarding

Self Service Tools

In-App Training

Blended Learning

Asynchronous Learning

Self-Learning

One-to-One Messaging

Customer Experience Management

Geotargeting

Screen Sharing

Survey/Poll Management

Customer Surveys

Interactive Content

Email Campaign Management

CAN SPAM Compliance

Mobile Optimized Emails

Service Level Agreement (SLA) Management

Spam Blocker

Queue Management

Macros/Templated Responses

Help Desk Management

Customer Communication

Automated Routing

Subscription Management

Text Analysis

SSL Security

Website Visitor Tracking

Prospecting Tools

Human Handover

Contextual Guidance

Virtual Assistant

Transfers/Routing

Query Suggestions

Pre-Configured Bot

Lead Verification/Validation

For Sales/Marketing

Customer Service Analytics

Chatbot

Lead Qualification

Support Ticket Management

Alerts/Escalation

Sentiment Analysis

ROI Tracking

Multi-Channel Communication

Marketing Automation

Lead Segmentation

Customizable CTAs

Automated Responses

Appointment Management

Negative Feedback Management

Multi-Channel Data Collection

Multi-Campaign

Lead Distribution

For Startups

Click Tracking

Campaign Analytics

Behavior Tracking

Audience Targeting

Configurable Workflow

Lead Management

Segmentation

Knowledge Base Management

Lead Capture

Event Triggered Actions

Transcripts/Chat History

SMS Messaging

Real-Time Chat

Inbox Management

Campaign Scheduling

Batch Communications

SMS Marketing

Real-time Consumer-facing Chat

Proactive Chat

Personalization

Message Personalization

Communication Management

Campaign Management

2-Way Messaging

Process/Workflow Automation

Interaction Tracking

Code-free Development

AI/Machine Learning

Feedback Management

Employee Management

Surveys & Feedback

Engagement Tracking

Single Sign On

Email Templates

Customizable Templates

Visual Analytics

Real Time Data

Multi-Channel Marketing

Data Visualization

Real Time Monitoring

Real Time Analytics

Data Synchronization

API

Workflow Configuration

Tagging

Real Time Notifications

Collaboration Tools

Progress Tracking

Prioritization

Customizable Forms

Chat/Messaging

Role-Based Permissions

Customizable Fields

Search/Filter

Performance Metrics

Email Management

Customizable Reports

Customer History

Contact Database

Template Management

Reporting & Statistics

Real Time Reporting

Mobile Access

Customer Database

Contact Management

Client Management

Alerts/Notifications

Activity Tracking

Self Service Portal

Reporting/Analytics

User Management

Campaign Segmentation

Lead Generation

Live Chat

Drip Campaigns

Call Routing

Customer Segmentation

Natural Language Processing

Task Scheduling

CRM

Knowledge Management

Customer Journey Mapping

NPS Survey Structure

CSAT Survey Structure

Intercom 标签

user-tracking supports site-help mail-notifier lifecycle-emails in-app-messaging live-support live-chat research email-marketing support-ticket-system customer-chat helpdesk communications

Intercom 替代品

Intercom

Intercom 平台

Intercom 视频和截图

Intercom 概览

Intercom 特点

最佳Intercom替代方案

Intercom 类别

Intercom 标签