软件
我们整理了一个包含109个免费和付费的Zoho Desk替代方案的列表。主要竞争对手包括：VWO Insights - Mobile App， VWO Data360。除了这些之外，用户还会将Zoho Desk与VWO Engage (PushCrew)， Softr， RocketReach进行比较。此外，您还可以在这里查看其他类似的选项：呼叫和联络中心软件， 电话软件。
我们整理了一个包含109个免费和付费的Zoho Desk替代方案的列表。主要竞争对手包括：VWO Insights - Mobile App， VWO Data360。除了这些之外，用户还会将Zoho Desk与VWO Engage (PushCrew)， Softr， RocketReach进行比较。此外，您还可以在这里查看其他类似的选项：呼叫和联络中心软件， 电话软件。
86
移动应用程序的 VWO Insights 提供实时网站流量数据、A/B 实验更新和详细分析。您可以在智能手机或平板电脑上监控指标、接收实验通知、分析结果并方便地访问重要报告。通过会话记录和热图深入了解用户行为，从而优化移动应用程序。
84
VWO Data360：先进的数据分析和优化平台。从网络分析、客户关系管理及更多方面获取洞察力。 使用 ML/AI 进行自动测试，以改进数字产品，为明智决策提供强大的报告和数据可视化。
81
VWO Engage 可通过有针对性的通知提高用户参与度。该工具可创建个性化信息，如促销、购物车提醒和订阅请求，由用户在网站上的操作触发。
75
69
67
72
82
这款 B2B 销售潜在客户挖掘软件可识别您的理想客户档案并精确定位准备购买的潜在客户，从而加快销售管道和创收速度。使用 ZoomInfo SalesOS 提升您的销售战略。
75
FaceUp 是一个安全、用户友好的举报平台和人力资源工具。它能让员工和学生轻松举报不法行为。这一综合系统可确保道德标准得到维护。
69
ZoomInfo Chat 是一个基于人际互动的 B2B 会话营销平台，可加速销售团队的联系。即时提醒会通知团队新访客和老访客，从而提高与潜在客户安排有价值会议的可能性。
59
Zoho Desk 允许企业通过电子邮件、聊天和电话等各种渠道与客户有效互动、跟踪请求、管理工作流程并提供支持。
Zoho Desk 允许企业通过电子邮件、聊天和电话等各种渠道与客户有效互动、跟踪请求、管理工作流程并提供支持。
Windows
Web-Based
iPad
Mac
Android
iPhone
Zoho Desk 是 Zoho 产品生态系统的一部分，该生态系统提供 CRM、电子邮件、项目等业务解决方案。
Workflow Management
Website Integration
Third Party Integrations
Text Editing
Social Media Integration
Routing
Recurring Issues
Predictive Analytics
Offline Form
Multi-Language
Issue Scheduling
Full Text Search
File Sharing
Drag & Drop
Data Import/Export
Dashboard
Customizable Branding
Cataloging/Categorization
Canned Responses
Call Recording
Auto-Responders
Account Management
On-Demand Communications
Churn Management
Manual Dialer
VoIP Connection
Decision Support
Online Forums
Email Alerts
Customer Experience Management
Quality Assurance
Outbound Call Center
Inbound Call Center
Computer Telephony Integration
Call Scripting
Call Reporting
Call Logging
Call Center Management
Automatic Call Distribution
Survey/Poll Management
Interactive Content
Rich Text Editor
Call Monitoring
Service Level Agreement (SLA) Management
Customer Complaint Tracking
Video Support
Support Ticket Tracking
Queue Management
Macros/Templated Responses
Help Desk Management
Customer Communication
Automated Routing
Usage Tracking/Analytics
Customer Management
Text Analysis
Issue Tracking
SSL Security
SEO Management
Virtual Assistant
Transfers/Routing
Customer Service Analytics
Chatbot
Support Ticket Management
Alerts/Escalation
Performance Management
Social Media Monitoring
Sentiment Analysis
Multi-Channel Communication
For Insurance Industry
Customer Engagement
Appointment Management
Negative Feedback Management
Multi-Channel Data Collection
Issue Management
Configurable Workflow
Lead Management
Sales Pipeline Management
Discussions/Forums
Knowledge Base Management
Content Management
Event Triggered Actions
Widgets
Transcripts/Chat History
SMS Messaging
Real-Time Chat
Batch Communications
Real-time Consumer-facing Chat
Proactive Chat
Personalization
Communication Management
Interaction Tracking
Templates
Feedback Management
Employee Management
Surveys & Feedback
Single Sign On
Multiple User Accounts
Email Templates
Customizable Templates
Callback Scheduling
Pre-built Templates
Real Time Data
Real Time Monitoring
Real Time Analytics
Workflow Configuration
Tagging
Rules-Based Workflow
Real Time Updates
Real Time Notifications
Prioritization
Forms Management
Customizable Forms
Chat/Messaging
Assignment Management
Role-Based Permissions
Customizable Fields
Collaboration Tools
Search/Filter
Performance Metrics
Monitoring
Email Management
Document Management
Customizable Reports
Customer History
Contact Database
Case Management
Activity Dashboard
Template Management
Reporting & Statistics
Remote Access/Control
Real Time Reporting
Quotes/Estimates
Project Management
Multi-Channel Management
Mobile Access
Document Storage
Customer Database
Billing & Invoicing
Alerts/Notifications
Activity Tracking
Access Controls/Permissions
Self Service Portal
Reporting/Analytics
User Management
Live Chat
Call Routing
Client Portal
Audit Trail
Customer Segmentation
Call Transfer
Call Tracking
CRM
Onboarding
Task Management
Gamification
IVR/Voice Recognition
Knowledge Management
API
Screen Sharing
分享您对软件的看法，留下评论，帮助使其变得更好！
建議更改
你的反馈
Your vote has been counted.
Do you have experience using this software?
