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我们整理了一个包含91个免费和付费的Help Scout替代方案的列表。主要竞争对手包括:FreshdeskZoho Desk。除了这些之外,用户还会将Help Scout与ServiceNowGorgiasKayako进行比较。此外,您还可以在这里查看其他类似的选项:客户服务软件数字客户服务软件


Gorgias
Free Subscription Free Trial

Gorgias 为在线零售商优化客户服务。这个以电子商务为重点的服务台通过单一平台提供无缝的多渠道支持。通过自动回复常见问题提高效率。

Kayako
Subscription Free Free Trial
Front
Subscription Free Trial
Next4biz CSM
Subscription Free Trial

Next4biz 是一个为高效提供支持而优化的客户服务管理平台,具有人工智能驱动的投诉解决、全渠道通信集成、工作流驱动管理、情感分析、预测性问题识别、可定制界面和高级报告功能。

Gladly
Subscription

Gladly: 具有直观帮助台软件的 B2C 客户服务平台。代理可跨渠道无缝处理咨询,无需票据。统一的界面提供了客户历史的连续视图,增强了个性化服务。

Teamwork Desk
Subscription Free Trial

通过集成的票务系统简化客户查询。

Help Scout 平台

iPad iPad
Android Android
iPhone iPhone
Web-Based Web-Based

Help Scout 特点

tick-square Workflow Management
tick-square Third Party Integrations
tick-square Text Editing
tick-square Routing
tick-square Multi-Language
tick-square Mobile App
tick-square Full Text Search
tick-square Email Monitoring
tick-square Data Import/Export
tick-square Customizable Branding
tick-square Cataloging/Categorization
tick-square Canned Responses
tick-square Auto-Responders
tick-square Shared Inboxes
tick-square Support Ticket Tracking
tick-square Spam Blocker
tick-square Signature Management
tick-square Queue Management
tick-square Macros/Templated Responses
tick-square Help Desk Management
tick-square Customer Communication
tick-square Automated Routing
tick-square SSL Security
tick-square Support Ticket Management
tick-square Response Management
tick-square Multi-Channel Communication
tick-square Configurable Workflow
tick-square Knowledge Base Management
tick-square Event Triggered Actions
tick-square Real-Time Chat
tick-square Inbox Management
tick-square Real-time Consumer-facing Chat
tick-square Communication Management
tick-square Process/Workflow Automation
tick-square Interaction Tracking
tick-square Feedback Management
tick-square Employee Management
tick-square Surveys & Feedback
tick-square Archiving & Retention
tick-square Single Sign On
tick-square Multiple User Accounts
tick-square Email Templates
tick-square Customizable Templates
tick-square Real Time Monitoring
tick-square Workflow Configuration
tick-square Tagging
tick-square Real Time Notifications
tick-square Prioritization
tick-square Chat/Messaging
tick-square Customizable Fields
tick-square Collaboration Tools
tick-square Search/Filter
tick-square Performance Metrics
tick-square Email Management
tick-square Document Management
tick-square Customizable Reports
tick-square Customer History
tick-square Contact Database
tick-square Reporting & Statistics
tick-square Real Time Reporting
tick-square Mobile Access
tick-square Document Storage
tick-square Customer Database
tick-square Contact Management
tick-square Alerts/Notifications
tick-square Access Controls/Permissions
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square Live Chat
tick-square Knowledge Management
tick-square API

最佳Help Scout替代方案

分享您对软件的看法,留下评论,帮助使其变得更好!

Help Scout 标签

customer-service ticketing email-management helpdesk

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