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主页 arrow-right ... arrow-right 呼叫和联络中心软件 arrow-right 通话录音软件 arrow-right Freshdesk

我们整理了一个包含100个免费和付费的Freshdesk替代方案的列表。主要竞争对手包括:Apollo.iomonday sales CRM。除了这些之外,用户还会将Freshdesk与Vendastamonday.comTeleCMI进行比较。此外,您还可以在这里查看其他类似的选项:呼叫和联络中心软件通话录音软件


Vendasta
Subscription Free Trial

该公司是一个人工智能平台,可为中小企业推广、销售、结算和提供数字解决方案。此外,它还为客户提供定制系统,以监督其数字工具和服务。

monday.com
Subscription Free Free Trial

这是一个基于云的多功能平台,可优化项目管理和团队协作。它可提高软件开发、市场营销、销售 CRM、人力资源等领域的工作效率,实现无缝任务跟踪、截止日期管理和分析,从而提高项目绩效。

TeleCMI
Subscription Free Trial

TeleCMI 是一个基于云的通信平台,提供高清语音、人工智能驱动的 IVR 和全渠道联络中心功能。它支持高级呼叫功能、短信、免费电话和国际业务号码,并与客户关系管理(CRM)集成,实现了对全球销售、支持和业务团队的高效管理。

Infinity Call Tracking
Subscription Free Trial

基于网络的企业解决方案,管理客户成功、对话营销和通话记录。具有用于收入分析的呼叫跟踪功能,可确保活动跟踪并将销售额与来源相匹配。

3CX
Subscription Free Free Trial

Gong.io - 会话分析和辅导平台,提供通话和会议见解,帮助销售团队改善沟通,更有效地完成交易。利用人工智能分析通话,提供关于主要收获、对话趋势和辅导机会的反馈。

Vonage Business Communications
Subscription Free Free Trial

Vonage Business Communications (VBC) 是一个云平台,提供语音、消息、短信、视频和电话服务,以及实时系统管理和定制服务。除本地号码、免费号码、国际号码、通话录音、SSO、SCIM 和呼叫中心解决方案等功能外,SmartWAN 和 SmartWAN+ 还通过先进的 SD-WAN 功能提高了性能和可靠性。

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Freshdesk 平台

iPad iPad
iPhone iPhone
Android Android
Web-Based Web-Based

Freshdesk 视频和截图

Freshdesk 特点

tick-square Access Controls/Permissions
tick-square Third Party Integrations
tick-square Reporting/Project Tracking
tick-square Activity Dashboard
tick-square Task Management
tick-square Workflow Management
tick-square Text Editing
tick-square Social Media Integration
tick-square Routing
tick-square Recurring Issues
tick-square Problem Management
tick-square Predictive Analytics
tick-square Multi-Language
tick-square Incident Management
tick-square Full Text Search
tick-square File Sharing
tick-square Drag & Drop
tick-square Data Import/Export
tick-square Dashboard
tick-square Customizable Branding
tick-square Conferencing
tick-square Cataloging/Categorization
tick-square Call Recording
tick-square Issue Auditing
tick-square Decision Support
tick-square Online Forums
tick-square Dispatch Management
tick-square Customer Experience Management
tick-square Content Creation
tick-square Screen Sharing
tick-square Computer Telephony Integration
tick-square Call Center Management
tick-square Automatic Call Distribution
tick-square Survey/Poll Management
tick-square On-Demand Recording
tick-square Call Monitoring
tick-square Service Level Agreement (SLA) Management
tick-square Customer Complaint Tracking
tick-square Support Ticket Tracking
tick-square Queue Management
tick-square Macros/Templated Responses
tick-square Automated Routing
tick-square Issue Tracking
tick-square SSL Security
tick-square Virtual Assistant
tick-square Support Ticket Management
tick-square Alerts/Escalation
tick-square Social Media Monitoring
tick-square Sentiment Analysis
tick-square Multi-Channel Communication
tick-square Appointment Management
tick-square Negative Feedback Management
tick-square Multi-Channel Data Collection
tick-square For Startups
tick-square Web-based Deployment
tick-square Project Planning/Scheduling
tick-square Issue Management
tick-square Discussions/Forums
tick-square Knowledge Base Management
tick-square Content Management
tick-square Event Triggered Actions
tick-square Widgets
tick-square Real-Time Chat
tick-square Inbox Management
tick-square Real-time Consumer-facing Chat
tick-square Communication Management
tick-square Summary Reports
tick-square Interaction Tracking
tick-square Feedback Management
tick-square Employee Management
tick-square Surveys & Feedback
tick-square Engagement Tracking
tick-square Archiving & Retention
tick-square Electronic Signature
tick-square Single Sign On
tick-square Multiple User Accounts
tick-square Email Templates
tick-square Customizable Templates
tick-square Job Management
tick-square Work Order Management
tick-square Real Time Monitoring
tick-square API
tick-square Workflow Configuration
tick-square Tagging
tick-square Rules-Based Workflow
tick-square Real Time Updates
tick-square Real Time Notifications
tick-square Collaboration Tools
tick-square Prioritization
tick-square Forms Management
tick-square Customizable Forms
tick-square Chat/Messaging
tick-square Assignment Management
tick-square Role-Based Permissions
tick-square Reminders
tick-square Customizable Fields
tick-square Status Tracking
tick-square Search/Filter
tick-square Performance Metrics
tick-square Monitoring
tick-square Email Management
tick-square Customizable Reports
tick-square Customer History
tick-square Contact Database
tick-square Case Management
tick-square Reporting & Statistics
tick-square Remote Access/Control
tick-square Project Management
tick-square Multi-Channel Management
tick-square Mobile Access
tick-square Customer Database
tick-square Contact Management
tick-square Alerts/Notifications
tick-square Activity Tracking
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square Session Recording
tick-square Live Chat
tick-square Call Routing
tick-square Service History
tick-square Customer Segmentation
tick-square IT Asset Management
tick-square CRM
tick-square Scheduling
tick-square Gamification
tick-square Knowledge Management
tick-square IVR/Voice Recognition

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Freshdesk 标签

customer-service social-media-management ticketing-system ticketing helpdesk surveys

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