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呼叫和联络中心软件

联络中心软件

Five9

Five9 替代品

95

我们整理了一个包含95个免费和付费的Five9替代方案的列表。主要竞争对手包括：monday sales CRM， monday.com。除了这些之外，用户还会将Five9与Aircall， Twilio， Talkdesk进行比较。此外，您还可以在这里查看其他类似的选项：呼叫和联络中心软件， 联络中心软件。

我们整理了一个包含95个免费和付费的Five9替代方案的列表。主要竞争对手包括：monday sales CRM， monday.com。除了这些之外，用户还会将Five9与Aircall， Twilio， Talkdesk进行比较。此外，您还可以在这里查看其他类似的选项：呼叫和联络中心软件， 联络中心软件。

monday sales CRM

Subscription Free Trial Free

37

Subscription Free Free Trial

99

这是一个基于云的多功能平台，可优化项目管理和团队协作。它可提高软件开发、市场营销、销售 CRM、人力资源等领域的工作效率，实现无缝任务跟踪、截止日期管理和分析，从而提高项目绩效。

monday.com icon

monday.com icon

Subscription Free Trial

50

Subscription Free Trial

35

Subscription

59

Subscription Free Trial

80

Subscription Free Trial

76

Freshcaller 是一个基于云的联络中心解决方案，旨在通过直观和可扩展的功能提升客户体验，提供快速便捷的对话、先进的人工智能语音功能和全面的性能分析。该平台还支持远程工作，并通过人工智能语音机器人减少座席工作量。

Free Trial

68

Genesys Cloud CX

Subscription Free Trial

95

91

Five9

Subscription

Facebook Twitter

78

Subscription

Facebook Twitter

78

Five9 平台

iPad

Mac

Windows

Linux

Web-Based

Five9 视频和截图

Five9 特点

Workforce Management

Workflow Management

Voice Customization

Third Party Integrations

Social Media Integration

Screen Recording

Scheduled Recording

Recording

Predictive Dialer

Predictive Analytics

Multiple Scripts

Multiple Scoring Models

List Management

For Call Centers

File Transfer

FTC Compliance

FCC Compliance

Employee Coaching Tools

Drag & Drop

Data Import/Export

Dashboard

Call Scheduling

Call Recording

Automatic Lead Distribution

Agent Interface

SIP Trunking

Progressive Dialer

Preview Dialer

Power Dialer

Phone Key Input

Manual Dialer

Call Screening

Call Queues

Call Conferencing

Blended Call Center

Automatic Outbound Dialer

VoIP Connection

Online Voice Transmission

Call List Management

Call Disposition

Call Transcription

Call Tracking Metrics

Employee Reward Programs

Customer Experience Management

Outbound Call Center

Inbound Call Center

Computer Telephony Integration

Call Scripting

Call Reporting

Call Logging

Call Center Management

Automatic Call Distribution

Auto-Dialer

KPI Monitoring

Survey/Poll Management

On-Demand Recording

Call Monitoring

Integrations Management

Voice Mail

Queue Management

Automated Routing

Text Analysis

Virtual Assistant

Chatbot

Alerts/Escalation

Performance Management

Multi-Channel Communication

For iPad Devices

Appointment Management

Negative Feedback Management

Multi-Channel Data Collection

Lead Distribution

Labor Forecasting

Employee Scheduling

Event Triggered Actions

SMS Messaging

Campaign Management

Process/Workflow Automation

Interaction Tracking

AI/Machine Learning

Feedback Management

Employee Management

Surveys & Feedback

Archiving & Retention

Customizable Templates

Callback Scheduling

Visual Analytics

Real Time Data

Data Visualization

Trend Analysis

Real Time Monitoring

Real Time Analytics

Quality Management

Real Time Notifications

Chat/Messaging

Collaboration Tools

Search/Filter

Performance Metrics

Monitoring

Email Management

Customizable Reports

Customer History

Contact Database

Activity Dashboard

Reporting & Statistics

Real Time Reporting

Multi-Channel Management

Customer Database

Alerts/Notifications

Self Service Portal

Reporting/Analytics

Video Conferencing

Lead Generation

Live Chat

Call Tagging

Call Routing

Customer Segmentation

Call Transfer

Call Tracking

CRM

Text to Speech

IVR/Voice Recognition

Knowledge Management

API

最佳Five9替代方案

monday sales CRM

Five9 集成

ServiceNow Customer Service Management

Salesforce Service Cloud

Five9 比較

monday sales CRM

Genesys Cloud CX

与同类软件比较

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Five9 类别

联络中心劳动力软件电话营销软件预测拨号软件 ServiceNow 市场应用程序通话录音软件客户服务自动化软件销售跟踪软件电话软件房地产客户关系管理软件客户体验软件自动拨号软件外呼电话追踪软件呼入电话跟踪软件劳动力管理软件实时聊天软件 VoIP供应商呼叫中心劳动力管理软件联络中心质量保证软件联络中心软件呼叫中心基础设施（CCI）软件

Five9 标签

sales-management sales-pipeline sales-crm sales-tracking sales contacts-management