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We've compiled a list of 46 free and paid alternatives to Delighted. The primary competitors include UserVoice, Heap. In addition to these, users also draw comparisons between Delighted and Lumoa, Feefo, Chattermill. Also you can look at other similar options here: About.


UserVoice
Free Trial

UserVoice is a product feedback management platform designed to help you collect, organize, and analyze customer feedback for continuous product discovery. It enables you to prioritize opportunities based on user insights, engage customers with real…

Heap
Subscription Free Free Trial

Digital insights platform empowering teams to enhance customer experiences by identifying user struggles and making swift improvements for an intuitive experience.

Lumoa
Subscription Free Free Trial

Lumoa is an AI-driven customer experience platform that consolidates and analyzes feedback from multiple sources. It delivers real-time insights to enhance customer satisfaction and guide product development, identifying emerging trends and prioriti…

Feefo
Subscription Free Free Trial

Feefo is a review platform that collects verified feedback from customers to provide actionable insights. It helps businesses improve services, boost sales, and enhance loyalty using AI-driven solutions. Feefo automates review collection, displays v…

Chattermill
Subscription Free Trial

Chattermill is an AI-powered customer feedback analytics platform that aggregates and analyzes feedback from multiple sources. It delivers actionable insights to enhance customer experience and inform product development by identifying emerging tren…

Vitally
Subscription Free Trial

Vitally's customer success platform automates workflows and strategies with real-time customer data, centralizing tools, enabling collaboration, and providing integrated dashboards for enhanced productivity, customer experience, and data management.

Usersnap
Subscription Free Trial

Usersnap is a feedback platform for product teams to gather issues, ideas, and surveys, helping SaaS companies scale user testing, collect product insights, and capture key issues through targeted micro surveys. With screen captures and detailed use…

SurveyMonkey
Subscription Free

SurveyMonkey is a comprehensive survey platform that enables users to easily create surveys and forms for employee and customer feedback, market research, and event registrations. It offers AI-powered features and pre-built templates to maximize res…

Forsta
Subscription

Forsta is a comprehensive experience and research technology platform that integrates CX, EX, and market research to provide a holistic understanding of audience experiences. Forsta offers automation tools to deliver actionable insights, enabling in…

Medallia Agent Connect empowers remote and in-house contact center teams to stay engaged and deliver exceptional customer experiences. It provides role-specific dashboards, real-time feedback, and personalized coaching, enabling agents to self-corre…

Delighted Platforms

Linux Linux
Mac Mac
iPad iPad
iPhone iPhone
Windows Windows
Android Android
Web-Based Web-Based

Delighted Features

tick-square Website Integration
tick-square Third Party Integrations
tick-square Social Media Integration
tick-square Predictive Analytics
tick-square Multi-Language
tick-square Email Reminders
tick-square Email Marketing
tick-square Drag & Drop
tick-square Data Import/Export
tick-square Dashboard
tick-square Customizable Branding
tick-square Churn Management
tick-square NPS of Employees
tick-square Complaint Monitoring
tick-square Text Fields
tick-square NPS of Customers
tick-square NPS Survey Structure
tick-square Anonymous Feedback
tick-square Action Management
tick-square 360 Degree Feedback
tick-square Conditional Logic
tick-square Customer Experience Management
tick-square Survey/Poll Management
tick-square URL Customization
tick-square Question Piping
tick-square Text Analysis
tick-square SSL Security
tick-square Survey Builder
tick-square Response Validation
tick-square Offline Response Collection
tick-square Data Analysis Tools
tick-square Support Audio/Images/Video
tick-square Site Intercept Survey
tick-square Response Quotas
tick-square Randomization
tick-square Multi-Channel Distribution
tick-square Mobile Survey
tick-square Sentiment Analysis
tick-square Multi-Channel Communication
tick-square Ratings/Reviews
tick-square Negative Feedback Management
tick-square Multi-Channel Data Collection
tick-square Segmentation
tick-square Widgets
tick-square SMS Messaging
tick-square Communication Management
tick-square Pulse Surveys
tick-square Feedback Management
tick-square Surveys & Feedback
tick-square Engagement Tracking
tick-square Customizable Questions
tick-square Customizable Templates
tick-square Visual Analytics
tick-square Real Time Data
tick-square Data Visualization
tick-square Trend Analysis
tick-square Real Time Analytics
tick-square Tagging
tick-square Real Time Notifications
tick-square Commenting/Notes
tick-square Chat/Messaging
tick-square Reminders
tick-square Customizable Fields
tick-square Collaboration Tools
tick-square Search/Filter
tick-square Monitoring
tick-square Email Management
tick-square Customizable Reports
tick-square Activity Dashboard
tick-square Template Management
tick-square Reporting & Statistics
tick-square Real Time Reporting
tick-square Mobile Access
tick-square Alerts/Notifications
tick-square Access Controls/Permissions
tick-square Reporting/Analytics
tick-square Question Library
tick-square Skip Logic
tick-square Question Branching
tick-square Customer Segmentation
tick-square CRM
tick-square Knowledge Management
tick-square API

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Delighted Tags

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