Select your language

Home arrow-right ... arrow-right Office and Productivity Software arrow-right Document360

We've compiled a list of 26 free and paid alternatives to Document360. The primary competitors include Help Scout, UseResponse. In addition to these, users also draw comparisons between Document360 and SupportBee, Freshdesk, Zendesk Suite. Also you can look at other similar options here: Office and Productivity Software.


Help Scout
Free Trial Subscription

A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…

Gather feedback and support customers with effective self-service solution

Freshdesk
Free Trial Subscription

Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

Zendesk Suite
Free Trial Subscription

Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.

UserEcho gives you the opportunity to create a modern Community to support customers in a few...

Online customer support software and powerful knowledge base solution

Online help desk software and a web based support ticket system

In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020.

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and...

Document360 helps your team create, collaborate, and publish a self-service knowledge base for your...

Document360 Platforms

tick-square Web-Based

Document360 Video and Screenshots

Document360 Overview

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises. With easy to configure capabilities, you can manage multiple project documentation, configure multiple users and view the analytics that will help you keep your knowledge base content fresh and relevant. Some of the best in class features are,

1. Markdown Support
2. Peer Review & Publish
3. Category Manager
4. Versioning & Rollback
5. Internal Commenting
6. Backup and Restore
7. Custom Domain Mapping
8. Knowledgebase on Cloud
9. AI Powered Search
10. Your Branding
11. Access Anywhere on the Go
12. Collect User Feedback
13. Understand Your Audience With Analytics
14. Documentation Like Code

Document360 Features

tick-square AI based search
tick-square Apps with Google Analytics Integration
tick-square Customer support
tick-square Software as a Service
tick-square Knowledge base
tick-square Team Collaboration
tick-square No coding required
tick-square Knowledge Management
tick-square Web-Based

Top Document360 Alternatives

Share your opinion about the software, leave a review and help make it even better!

Document360 Tags

help-center help-authoring-tool help-authoring-software faq-system faq-builder faq customer-self-service saas-helpdesk self-service faqs self-help help-authoring support-software customer-service analytics

Suggest Changes

Your Feedback

Select a rating
Please select a rating

Your vote has been counted.

Do you have experience using this software?