Customer Service Automation Software

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Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…

91

Qiscus offers a professional omnichannel marketing, sales, and support platform for seamless customer engagement. As an official partner for the WhatsApp Business API, it provides integrated solutions for Omnichannel, CRM, and chatbot needs.

88

A B2B conversational marketing platform based on human interaction, ZoomInfo Chat accelerates sales team contact. Instant alerts notify the team of new and repeat visitors, increasing the likelihood of scheduling valuable meetings with potential cus…

84

Gladly: B2C customer service platform with intuitive help desk software. Agents handle inquiries seamlessly across channels without tickets. A unified interface provides a continuous view of customer history, enhancing personalized service.

78

Drift, the AI-powered buyer engagement platform, offers personalized experiences through Live Chat, Conversational Marketing, and Conversational Sales. Aligning sales and marketing, Drift accelerates revenue growth and enhances customer lifetime val…

74

EBI.AI is an AI-powered platform that enables you to quickly create a custom customer assistant. By using your website URL, it generates an accurate and compliant assistant with live chat and integrations. The assistant offers 24-hour resolution, na…

73

HubSpot Service Hub streamlines customer service with ticket management, a knowledge base, and automated responses. Consolidate data and channels for enhanced support, retention, and customer satisfaction. Elevate your service management with HubSpo…

68

Gleen AI is a highly accurate and flexible generative AI platform that can be trained on your specific business needs. It works in conjunction with GPT-4 to maximize the accuracy and relevance of all generative AI responses. Gleen AI can also gather…

65

Aisera is an AI-powered platform designed for enterprises, offering ChatGPT and AI search capabilities. It streamlines workflows across IT, HR, customer support, sales, and operations through tools such as AiseraGPT, AI Copilot, and AI Search. Addit…

59

Talkdesk is a cloud-based contact center platform that helps businesses improve customer service using artificial intelligence.

59

Supportbench is a comprehensive customer support management platform designed to streamline customer service operations. It offers a robust ticketing system for efficient issue tracking, a knowledge base for quick access to FAQs and documentation, l…

56

Cloud-based call center and sales platform. Streamlines customer interactions with features like automatic call distribution and CRM integration. Centralizes communication channels to optimize sales and support processes.

53

Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…

37

Ozonetel provides businesses with advanced cloud communication solutions, such as cloud telephony, call center software, voice broadcasting, SMS services, and WhatsApp Business API integration. The KooKoo platform, offered by Ozonetel, provides vers…

34

ServiceNow Customer Service Management is a solution for automating and optimizing customer service in organizations. This platform aims to improve the interaction between the company and its customers by providing tools to effectively solve problem…