Software
We've compiled a list of 62 free and paid alternatives to Crisp. The primary competitors include Viewabo, Atom. In addition to these, users also draw comparisons between Crisp and Trillian, Wire, HelpCrunch. Also you can look at other similar options here: Network and Admin Software.
We've compiled a list of 62 free and paid alternatives to Crisp. The primary competitors include Viewabo, Atom. In addition to these, users also draw comparisons between Crisp and Trillian, Wire, HelpCrunch. Also you can look at other similar options here: Network and Admin Software.
Viewabo offers remote visual support, allowing you to see customer issues through their smartphone cameras. Say goodbye to lengthy email exchanges or phone calls. With Viewabo, assist customers in real-time, saving time and resources.
Trillian is an instant messaging app that works on phones, tablets, and desktops while keeping your...
Cameyo is a free, open-architecture application virtualization product.
See who's on your website in real time and start live chat conversations with Pure Chat.
A communication app for teams who want to create a calmer, more organized, more productive...
Customer interaction for entrepreneurs. Chat with your website visitors.
Customer interaction for entrepreneurs. Chat with your website visitors.
iPhone
Mac
iPad
Android
Web-Based
Windows
Crisp is a freshly new alternative to existing bulky live chat platforms, which focuses on:
- Chat experience (our name comes from that, support must be crispy for your visitors)
- Email to chat and chat to email (in case either the visitor or operator gets offline, we forward messages to email - you can reply directly to the email we send, and the messages will be sent back to chat - this is completely transparent)
- File sharing (via chat, and via email, as attachment)
- Simple operator collaboration (everything is realtime in apps)
- See what visitors type in real-time, so that you can plan your reply faster (makes the chat experience magic for visitors, since it's replies come so fast)
- Operator Apps (Web app is here ; Desktop apps coming soon, Mobile apps coming soon)
We'll be working on making the whole system smarter on long-term, with features such as:
- Lost user detection (we know who visit your website ; you get the list, and you can trigger a chat with any target visitor - this is currently implemented - but let's assume you get a constant flow of hundreds of users: things become unmanageable ; thus we will notify you of users who need help based on the browsing data we have about them, and some probabilistic model)
- Simple triggers (give conditions on when to trigger a chatbox open, with a simple configuration UI)
- Crisp in-app chat extension for iOS/Android apps (native extension, replicating the Crisp visitor Web client experience - it's all about unification)
Workflow Management
Third Party Integrations
Social Media Integration
Real-time Conversations
Offline Form
Multi-Language
File Transfer
File Sharing
Email Automation
Drag & Drop
Data Import/Export
Customizable Branding
Canned Responses
Auto-Responders
@mentions
Video Chat
One-to-One Messaging
Geotargeting
Two-Way Audio & Video
Service Level Agreement (SLA) Management
Macros/Templated Responses
Automated Routing
Product Recommendations
Human Handover
Transfers/Routing
Customer Service Analytics
Chatbot
Lead Qualification
Support Ticket Management
Alerts/Escalation
Multi-Channel Communication
Appointment Management
Lead Distribution
Appointment Scheduling
Audience Targeting
Lead Management
Knowledge Base Management
Transcripts/Chat History
SMS Messaging
Real-Time Chat
Real-time Consumer-facing Chat
Proactive Chat
Communication Management
Campaign Management
Interaction Tracking
Surveys & Feedback
Email Templates
Real Time Monitoring
Real Time Analytics
Workflow Configuration
Tagging
Real Time Notifications
Customizable Forms
Chat/Messaging
Collaboration Tools
Search/Filter
Performance Metrics
Email Management
Customer History
Contact Database
Activity Dashboard
Template Management
Reporting & Statistics
Remote Access/Control
Mobile Access
Document Storage
Customer Database
Contact Management
Activity Tracking
Self Service Portal
Reporting/Analytics
Video Conferencing
Campaign Segmentation
Live Chat
Customer Segmentation
CRM
Group Messaging
API
Screen Sharing
Trello
Slack
Telegram
Jira
Zendesk Suite
Mailchimp
WordPress
Instagram
Zapier
Cloudflare
WHMCS
Shopify
PrestaShop
Pipedrive
ActiveCampaign
Document360
Contractbook
Joomla
Zoho CRM
Segment
Poptin
Influence
Aircall
SITE123
Upvoty
WhatConverts
Salesforce Platform
Rippling
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