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We've compiled a list of 90 free and paid alternatives to Crisp. The primary competitors include HelpCrunch, Userlike. In addition to these, users also draw comparisons between Crisp and tawk.to, UserEcho, Lime Talk. Also you can look at other similar options here: Network and Admin Software.


Userlike
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Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…

Live chat saas with paid subscription to remove advertising.

UserEcho gives you the opportunity to create a modern Community to support customers in a few...

Lime Talk is an online application that allows you to easily embed a chat widget onto your site.

Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail.

Intercom
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Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.

cSupport offers Live Chat support. Ideal for small businesses and Entrepreneurs Worldwide.

Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software.

Customer interaction for entrepreneurs. Chat with your website visitors.

Crisp Video and Screenshots

Crisp Overview

Crisp is a freshly new alternative to existing bulky live chat platforms, which focuses on:

- Chat experience (our name comes from that, support must be crispy for your visitors)
- Email to chat and chat to email (in case either the visitor or operator gets offline, we forward messages to email - you can reply directly to the email we send, and the messages will be sent back to chat - this is completely transparent)
- File sharing (via chat, and via email, as attachment)
- Simple operator collaboration (everything is realtime in apps)
- See what visitors type in real-time, so that you can plan your reply faster (makes the chat experience magic for visitors, since it's replies come so fast)
- Operator Apps (Web app is here ; Desktop apps coming soon, Mobile apps coming soon)

We'll be working on making the whole system smarter on long-term, with features such as:

- Lost user detection (we know who visit your website ; you get the list, and you can trigger a chat with any target visitor - this is currently implemented - but let's assume you get a constant flow of hundreds of users: things become unmanageable ; thus we will notify you of users who need help based on the browsing data we have about them, and some probabilistic model)
- Simple triggers (give conditions on when to trigger a chatbox open, with a simple configuration UI)
- Crisp in-app chat extension for iOS/Android apps (native extension, replicating the Crisp visitor Web client experience - it's all about unification)

Crisp Features

tick-square User Profiles with Location
tick-square Unlimited users
tick-square Customer support
tick-square Knowledge base
tick-square Integrated Chat

Crisp Platforms

Windows Web-Based Linux Mac Android iPhone

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Crisp Tags

site-help real-time-chat live-support live-help traffic-monitoring online-chat instant-messaging

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