Enterprise Feedback Management Software

HubSpot Service Hub streamlines customer service with ticket management, a knowledge base, and automated responses. Consolidate data and channels for enhanced support, retention, and customer satisfaction. Elevate your service management with HubSpo…

Compare

Glassbox is a customer experience analytics platform for web and mobile apps which offers real-time insights to drive revenue, loyalty, and growth by optimizing digital CX. With AI-driven visualization and analytics tools, you can prioritize enhance…

Compare

Salesforce Service Cloud is an integrated platform that enables businesses to optimize customer experience through a ticket management system, knowledge base, and social media. Provide fast and personalized support by using analytics to track and ma…

Compare

Product management solution. Set strategic roadmaps, prioritize features by product value, and create visual plans for initiatives and launches. Use live dashboards to track progress and communicate updates.

Compare

UserTesting is a human insight platform designed to gather UI, UX research, design, and user feedback, helping businesses improve digital experiences by targeting diverse audiences, validating findings, and measuring performance, ultimately driving …

Compare

Cloud-based platform transforming real-time candidate reviews into actionable insights on recruiter performance. Analyze scores and rankings to drive better performance and enhance the candidate experience.

Compare

Nicereply is a customer experience (CX) platform designed to collect immediate customer feedback through CSAT, CES, and NPS surveys, allowing users to distribute surveys via multiple channels such as post-resolution emails, in-signature emails, webs…

Compare

Usersnap is a feedback platform for product teams to gather issues, ideas, and surveys, helping SaaS companies scale user testing, collect product insights, and capture key issues through targeted micro surveys. With screen captures and detailed use…

Compare

Canny is a customer feedback management platform designed to collect, organize, and analyze feature requests, helping teams understand customer needs and prioritize product roadmaps. It centralizes feedback, automates tasks with AI, and fosters user…

Compare

Wordnerds is a qualitative feedback analytics tool designed to transform unstructured customer feedback into data-driven insights, helping businesses make informed decisions and drive change. It allows users to manually code data at scale, providing…

Compare

UserVoice is a product feedback management platform designed to help you collect, organize, and analyze customer feedback for continuous product discovery. It enables you to prioritize opportunities based on user insights, engage customers with real…

Compare

Digital insights platform empowering teams to enhance customer experiences by identifying user struggles and making swift improvements for an intuitive experience.

Compare

TruScore is a comprehensive assessment platform offering 360-degree feedback, hosting, and personalized service. It supports multi-rater, 180, and self-only assessments with high-touch guidance and customization, providing reliable insights, coachin…

Compare

Chattermill is an AI-powered customer feedback analytics platform that aggregates and analyzes feedback from multiple sources. It delivers actionable insights to enhance customer experience and inform product development by identifying emerging tren…

Compare

Online software for marketing agencies and businesses in various industries to streamline content review and approval. Centralize feedback with annotation tools, automate tasks like file-sharing and document conversion, and enhance collaboration.

Compare

Gong.io - conversation analytics and coaching platform that provides call and meeting insights to help sales teams improve communication and close deals more effectively. Using AI to analyze calls, providing feedback on key takeaways, conversation t…

Compare

Feedback platform that captures customer insights. Understand customer preferences, behavior, and intent to inform business strategies and drive growth.

Compare

SaaS platform that helps businesses capture, analyze, and act on customer feedback. Improve online visibility and streamline feedback management with tools for reviews, surveys, and satisfaction metrics.

Compare

Conversational AI platform designed to streamline operations for businesses in retail, finance, travel, and telecom. It enables contactless shopping, FAQ automation, and request routing.

Compare

Planview Portfolios is a strategic portfolio management software that connects investments, outcomes, and resources to help businesses achieve their goals. Key features include objective alignment, roadmapping, investment prioritization, and financi…

Compare

The online proofing tool that simplifies approving work. It has helped enterprise marketing teams streamline creative workflows, accelerate approvals with templates and automation, and reduce meetings and emails.

Compare

UserEvidence is a customer evidence platform for B2B software, product, and hardware companies. It helps GTM teams generate verified customer feedback, competitive intelligence, product stats, and ROI data to build confidence with buyers.

Compare

Mobile-first, multi-channel platform that streamlines employee engagement and communication. It provides a branded web app accessible across smartphones, tablets, and PCs.

Compare

Dovetail is an AI-first customer insights hub that turns conversations, documents, and feedback into actionable insights. It helps teams develop strategies, influence designs, and drive innovation by providing instant access to customer knowledge, a…

Compare

Spike offers a unified business communication solution, integrating team chat, email, video/audio meetings, AI tools, and collaborative documents. Enhance productivity and streamline interactions across internal teams and external partners, regardle…

Compare

Optimize your small business with Thryv's all-in-one software. Streamline marketing, customer communication, appointments, invoicing, and payments. Enhance your business performance.

Compare

Condens is a centralized hub for storing, analyzing, sharing, and scaling customer insights, boosting speed and efficiency. It offers AI-driven analysis, multilingual transcription, and real-time collaboration, creating a single source of truth for …

Compare

Simplify bug tracking and website feedback handling with BugHerd - the comprehensive tool that consolidates feedback management in one place.

Compare

Elevate website engagement with live chat. Connect in real-time and deliver outstanding support with specialists.

Compare