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We've compiled a list of 255 free and paid alternatives to Zendesk Suite. The primary competitors include monday sales CRM, In addition to these, users also draw comparisons between Zendesk Suite and Wrike, RocketReach, Viewabo. Also you can look at other similar options here: Call and Contact Center Software, Call Recording Software.

monday sales CRM
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Improve your sales efficiency with monday sales CRM. Centralize customer data, automate tasks, and track deals for a seamless process. Use real-time analytics for deep insights.
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A versatile cloud-based platform, optimizes project management and team collaboration. Boosting productivity across software development, marketing, sales CRM, HR, it empowers seamless task tracking, deadline management, and analytics for enhanced p…

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RocketReach is a comprehensive platform that provides email lookup and contact information for professionals. It helps you find email addresses, phone numbers, and social media profiles of individuals and businesses.

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Viewabo offers remote visual support, allowing you to see customer issues through their smartphone cameras. Say goodbye to lengthy email exchanges or phone calls. With Viewabo, assist customers in real-time, saving time and resources.

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Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

Infinity Call Tracking
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Web-based solution for businesses, managing customer success, conversational marketing, and call records. Features call tracking for revenue analysis, ensuring campaign tracking and matching sales to sources.

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LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.

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Cloud-based call tracking software that centralizes call attribution, recording, routing, and marketing campaigns. Manage affiliate activities, and design networks with the visual editor.
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Call tracking and telephone software for businesses, allowing search and activation of toll-free and vanity numbers compliant with FCC regulations. Features include caller ID and identifying forwarded calls.

Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.

Zendesk Suite Platforms

tick-square iPad
tick-square iPhone
tick-square Android
tick-square Web-Based

Zendesk Suite Video and Screenshots

Zendesk Suite Overview

This suite includes such components as Zendesk Support, Zendesk Chat, Zendesk Guide, Zendesk Talk, Zendesk Explore, and others.

Zendesk Suite Features

tick-square Third Party Integrations
tick-square Activity Dashboard
tick-square Task Management
tick-square Workflow Management
tick-square Win/Loss Analysis
tick-square Voice Customization
tick-square Text Editing
tick-square Social Media Integration
tick-square Service Reporting
tick-square Service Catalog
tick-square Routing
tick-square Recurring Issues
tick-square Procurement Management
tick-square Problem Management
tick-square Predictive Dialer
tick-square Predictive Analytics
tick-square Offline Form
tick-square Multiple Scripts
tick-square Multi-Language
tick-square Issue Scheduling
tick-square Incident Management
tick-square Group Management
tick-square Full Text Search
tick-square File Sharing
tick-square Email Tracking
tick-square Drag & Drop
tick-square Data Import/Export
tick-square Dashboard
tick-square Customizable Branding
tick-square Customer Support
tick-square Corrective and Preventive Actions (CAPA)
tick-square Contract/License Management
tick-square Cataloging/Categorization
tick-square Canned Responses
tick-square Call Recording
tick-square CMDB
tick-square Auto-Responders
tick-square Account Management
tick-square On-Demand Communications
tick-square Churn Management
tick-square Revenue Management
tick-square Issue Auditing
tick-square Decision Support
tick-square Online Forums
tick-square Customer Experience Management
tick-square Geotargeting
tick-square Quality Assurance
tick-square Content Creation
tick-square Screen Sharing
tick-square Outbound Call Center
tick-square Inbound Call Center
tick-square Computer Telephony Integration
tick-square Call Scripting
tick-square Call Reporting
tick-square Call Logging
tick-square Call Center Management
tick-square Automatic Call Distribution
tick-square Survey/Poll Management
tick-square On-Demand Recording
tick-square Interactive Content
tick-square Caller ID
tick-square Call Monitoring
tick-square Voice Mail
tick-square Service Level Agreement (SLA) Management
tick-square Customer Complaint Tracking
tick-square Video Support
tick-square Support Ticket Tracking
tick-square Queue Management
tick-square Macros/Templated Responses
tick-square Help Desk Management
tick-square Automated Routing
tick-square Usage Tracking/Analytics
tick-square Customer Management
tick-square Text Analysis
tick-square Issue Tracking
tick-square SSL Security
tick-square Virtual Assistant
tick-square Transfers/Routing
tick-square Customer Service Analytics
tick-square Support Ticket Management
tick-square Alerts/Escalation
tick-square Capacity Management
tick-square Social Media Monitoring
tick-square Multi-Channel Communication
tick-square For iPad Devices
tick-square For Insurance Industry
tick-square Customer Engagement
tick-square Appointment Management
tick-square Negative Feedback Management
tick-square Multi-Channel Data Collection
tick-square For Startups
tick-square Customer Social Profiles
tick-square Web-based Deployment
tick-square Issue Management
tick-square Configurable Workflow
tick-square Lead Management
tick-square Sales Pipeline Management
tick-square Availability Management
tick-square Discussions/Forums
tick-square Knowledge Base Management
tick-square Content Management
tick-square Event Triggered Actions
tick-square Widgets
tick-square Transcripts/Chat History
tick-square SMS Messaging
tick-square Real-Time Chat
tick-square Batch Communications
tick-square Real-time Consumer-facing Chat
tick-square Proactive Chat
tick-square Personalization
tick-square Communication Management
tick-square Campaign Management
tick-square Interaction Tracking
tick-square Feedback Management
tick-square Surveys & Feedback
tick-square Configuration Management
tick-square Archiving & Retention
tick-square Single Sign On
tick-square Multiple User Accounts
tick-square Email Templates
tick-square Customizable Templates
tick-square Real Time Data
tick-square Trend Analysis
tick-square Real Time Monitoring
tick-square Real Time Analytics
tick-square Change Management
tick-square API
tick-square Workflow Configuration
tick-square Tagging
tick-square Rules-Based Workflow
tick-square Real Time Updates
tick-square Real Time Notifications
tick-square Collaboration Tools
tick-square Prioritization
tick-square Forms Management
tick-square Customizable Forms
tick-square Commenting/Notes
tick-square Chat/Messaging
tick-square Assignment Management
tick-square Role-Based Permissions
tick-square Customizable Fields
tick-square Search/Filter
tick-square Performance Metrics
tick-square Email Management
tick-square Customizable Reports
tick-square Customer History
tick-square Case Management
tick-square Template Management
tick-square Reporting & Statistics
tick-square Project Management
tick-square Multi-Channel Management
tick-square Mobile Access
tick-square Document Storage
tick-square Customer Database
tick-square Contact Management
tick-square Client Management
tick-square Alerts/Notifications
tick-square Asset Tracking
tick-square Activity Tracking
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square Filtering
tick-square Live Chat
tick-square Release Management
tick-square Call Routing
tick-square Client Portal
tick-square Audit Trail
tick-square Customer Segmentation
tick-square CRM
tick-square Text to Speech
tick-square Onboarding
tick-square Gamification
tick-square Knowledge Management
tick-square Progressive Dialer
tick-square Phone Key Input
tick-square Manual Dialer
tick-square Blended Call Center
tick-square VoIP Connection
tick-square IVR/Voice Recognition
tick-square Health Score
tick-square Complaint Monitoring
tick-square Account Alerts

Zendesk Suite Integrations

TeamViewer Trello-logo Trello Slack-logo Slack asana-Logo Asana Airtable-logo Airtable Jira-logo Jira Gmail Todoist-logo Todoist mailchimp-logo Mailchimp wordpress-logo WordPress HootSuite-logo Hootsuite Instagram Mattermost Freshdesk logo Freshdesk monday-sales-CRM-logo monday sales CRM Box Datadog Zapier zoom-logo Zoom Clockify Wrike-logo Wrike SurveyMonkey Bitrix24-logo Bitrix24 Microsoft-Teams-logo Microsoft Teams PagerDuty Okta hotjar-logo Hotjar Twilio shopify-logo-svg Shopify PrestaShop Calendly-logo Calendly Quip MeisterTask Paperform intercom-logo Intercom Yammer Squarespace Time-Doctor-logo Time Doctor Pipedrive-logo Pipedrive Sprout Social-logo Sprout Social Smartlook Drupal SugarCRM Harvest mailerlite-logo MailerLite LiveChat clickup-logo ClickUp Zoho Analytics mouseflow-logo Mouseflow get-response-logo GetResponse pipefy-logo-new Pipefy ScreenCloud TimeCamp WooCommerce-logo WooCommerce Zoho Assist Wistia-logo Wistia Userback Teramind Olark runrun-it-logo MessageBird Agile CRM Zoho-Invoice-logo Zoho Invoice Litmos Mixpanel-logo Mixpanel RingCentral-logo RingCentral MVP LogMeIn Rescue TMetric 123FormBuilder ActiveCampaign-logo ActiveCampaign zoho-books-logo Zoho Books Close-logo Close Crowdin avaza-logo Avaza Constant-Contact-logo Constant Contact Highrise Document360 Salesflare-logo Salesflare domo-logo-svg Domo Zoho Inventory BigCommerce-logo BigCommerce Docebo AWeber Benchmark Email calltrackingmetrics-logo CallTrackingMetrics Livestorm-logo Livestorm Salesmate Pulseway Talkdesk-logo Talkdesk celoxis-logo Celoxis CheckMarket Pipeliner CRM FreshBooks-logo FreshBooks Joomla Geckoboard Ora Zoho-CRM-logo Zoho CRM OpsGenie Sisense logo Sisense Mailjet Loom-logo Loom Databox Pivotal Tracker Userlike logo Userlike Trustpilot aha-logo Aha! hubstaff-logo Hubstaff OutSystems-logo OutSystems Domotz Podio OneLogin tidio-logo Tidio Flock-Logo Flock Process-Street-logo Process Street Unbounce-logo Unbounce Skedda xMatters BombBomb-logo BombBomb Grow klaviyo-logo Klaviyo MangoApps Genesys-logo Genesys Cloud CX LeadSquared Zendesk Sell Nicereply Zoho Campaigns GoAnywhere MFT TalentLMS Smartcat Thrive AskNicely Comm100 Live Chat accelo-logo Accelo Nextiva-logo Nextiva Zonka Feedback Robly Instabug JivoChat Dialpad logo Dialpad Timeneye GoCanvas CallHippo ClicData Helpjuice Hive-logo Hive EZOfficeInventory Zoho Survey Aircall-logo Aircall customerio-logo Yonyx yotpo-logo-new Yotpo Five9 youscan-logo-new YouScan Remarkety Blink LearnUpon instapage-logo Instapage Textline-logo Textline Brevo-Marketing-logo Brevo nicejob-logo NiceJob keap-logo Keap LearnWorlds-logo LearnWorlds pandaDoc-logo PandaDoc monday-com-logo hubspot-logo HubSpot Marketing Hub grammarly-logo Grammarly Salesforce logo Salesforce Sales Cloud Drift-logo Drift google-analytics-logo Google Analytics 360 squaretalk-logo Squaretalk NICE-CXone-logo NICE CXone Playvox-logo Playvox Miro-logo Miro churnzero-Logo 1 ChurnZero Vidyard-logo Vidyard Quickbase-logo Quickbase Dotdigital-logo Dotdigital Smartsheet-logo Smartsheet scoro-logo Scoro shortcut-logo Shortcut rippling-logo Rippling albato-logo Albato kixie-logo Kixie PowerCall

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Zendesk Suite Tags

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