Software
We've compiled a list of 105 free and paid alternatives to Freshworks. The primary competitors include Atom, Slack. In addition to these, users also draw comparisons between Freshworks and HelpCrunch, UseResponse, Userlike. Also you can look at other similar options here: Customer Service Software, Digital Customer Service Software.
We've compiled a list of 105 free and paid alternatives to Freshworks. The primary competitors include Atom, Slack. In addition to these, users also draw comparisons between Freshworks and HelpCrunch, UseResponse, Userlike. Also you can look at other similar options here: Customer Service Software, Digital Customer Service Software.
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Slack is the hub for seamless collaboration, offering real-time messaging, file sharing, and integration with apps. Get work done efficiently from anywhere.
140
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104
Userlike is a customer messaging platform that enables businesses to chat with their website visitors and customers in real-time. It provides a seamless communication experience through various channels, including live chat, chatbots, WhatsApp, Face…
90
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
90
A versatile cloud-based platform, optimizes project management and team collaboration. Boosting productivity across software development, marketing, sales CRM, HR, it empowers seamless task tracking, deadline management, and analytics for enhanced p…
87
Elevate customer engagement with Sales Cloud - customizable SaaS platform. Unify marketing, lead gen, sales, and analytics seamlessly. Access a plethora of apps via AppExchange. Browser and mobile-friendly, it fosters real-time collaboration through…
83
Genesys Cloud CX elevates customer engagement across diverse industries. Offering advanced tools for contact centers and CRM, it streamlines call routing, workflow management, and enhances service processes.
82
HubSpot Service Hub streamlines customer service with ticket management, a knowledge base, and automated responses. Consolidate data and channels for enhanced support, retention, and customer satisfaction. Elevate your service management with HubSpo…
70
Freshworks provides innovative, easy-to-use business solutions, offering modern SaaS solutions that tackle complex business challenges. The platform includes customer service, IT, and CRM tools, enhanced with generative AI, enabling businesses to deliver support and engage customers across web, mobile, social, and messengers within a cloud-based environment.
Freshworks provides innovative, easy-to-use business solutions, offering modern SaaS solutions that tackle complex business challenges. The platform includes customer service, IT, and CRM tools, enhanced with generative AI, enabling businesses to deliver support and engage customers across web, mobile, social, and messengers within a cloud-based environment.
Web-Based
Text Summarization
Automated Text Generation
Support Ticket Management
Multi-Channel Communication
Knowledge Base Management
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