Software
We've compiled a list of 31 free and paid alternatives to Gorgias. The primary competitors include RocketReach, ZoomInfo SalesOS. In addition to these, users also draw comparisons between Gorgias and Jira, UseResponse, Freshdesk. Also you can look at other similar options here: Customer Service Software, Help Desk Software.
We've compiled a list of 31 free and paid alternatives to Gorgias. The primary competitors include RocketReach, ZoomInfo SalesOS. In addition to these, users also draw comparisons between Gorgias and Jira, UseResponse, Freshdesk. Also you can look at other similar options here: Customer Service Software, Help Desk Software.
66
RocketReach is a comprehensive platform that provides email lookup and contact information for professionals. It helps you find email addresses, phone numbers, and social media profiles of individuals and businesses.
84
This B2B sales prospecting software identifies your ideal customer profile and pinpoint ready-to-buy prospects, accelerating both pipeline and revenue generation. Elevate your sales strategy with ZoomInfo SalesOS.
199
Jira, a project management and issue tracking system, empowers software development teams with robust features for task organization, progress tracking, and client feedback management.
112
87
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
75
LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.
70
Revamp Gmail into a versatile helpdesk solution. Unlike complex alternatives, Hiver seamlessly integrates email, live chat, knowledge base, and voice communication. Elevate customer support within Gmail using Hiver.
67
Enhance your customer experience with Front, platform for seamless support, sales, and account management. Combine all customer interactions including emails, chats, SMS and social messaging into a single interface.
65
Bitrix24 is an integrated business management platform that provides a wide range of tools for collaboration, task management, communication, and other corporate functions. The main features include CRM, project management, task management, calendar…
62
Website builder and business management platform empowers users to craft diverse websites. Utilize the intuitive editor's customizable templates and AI-driven features.
71
Gorgias optimizes customer service for online retailers. This e-commerce-focused help desk provides seamless, multi-channel support through a single platform. Increased efficiency through automated responses to common questions.
Gorgias optimizes customer service for online retailers. This e-commerce-focused help desk provides seamless, multi-channel support through a single platform. Increased efficiency through automated responses to common questions.
Web-Based
iPad
Android
iPhone
Quality Assurance
Pop-up Chat
Call Center Management
Survey/Poll Management
Customer Complaint Tracking
Ticket Collaboration
Attachments/Screencasts
Ticket Response User Experience
Ticket Creation User Experience
Support Ticket Tracking
Queue Management
Macros/Templated Responses
Automated Routing
Issue Tracking
Transfers/Routing
Support Ticket Management
Alerts/Escalation
Social Media Monitoring
Multi-Channel Communication
Automated Responses
Real-Time Chat
Batch Communications
Real-time Consumer-facing Chat
Proactive Chat
Personalization
Interaction Tracking
Feedback Management
Surveys & Feedback
Email Templates
Customizable Templates
Workflow Configuration
Tagging
Chat/Messaging
Performance Metrics
Email Management
Customer History
Contact Database
Case Management
Activity Dashboard
Template Management
Mobile Access
Customer Database
Contact Management
Reporting/Analytics
Live Chat
Offline forms
Customizable branding
Customer Segmentation
Built-in routing
Built-in Workflow Management
Auto responder
Canned responses
Social media integration
Workflow
Third party integrations
Integrated File Sharing
Multiple languages
API
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