Customer Support Software

107

Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

106

BirdEye helps businesses manage customer feedback, online reviews, and social media mentions. It provides tools for reputation management, customer experience, and marketing. BirdEye allows you to monitor and respond to reviews, collect customer fee…

98

Quixy is a no-code platform empowering businesses to craft digital applications and workflows effortlessly. Seamlessly create apps for diverse needs like CRM, project management, and accounting without coding.

90

ZEP is a modular time tracking and project management solution, offering web-based, mobile, and terminal tools for efficient working hour recording. Choose from ZEP Clock, Compact, or Professional product lines, and customize with popular extensions…

81

LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.

78

Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.

77

The AI-powered tool transforming processes into step-by-step guides with text, links, and annotated screenshots. You can then edit instructions or modify screenshots.

73

Hostfully's Digital Guidebooks is a property management platform, transforming traditional welcome books into interactive digital resources. With easy content creation, AI Itinerary Planner, and Referral Revenue, hosts can streamline guest experienc…

69

Kavkom: Cloud-connected mobile telephony offering prorated billing, unlimited calls, call recording, IVR, voicemail, click-to-call, advanced stats, dedicated manager, number portability, HD voice quality, and virtual numbers. Suitable for mobile age…

68

Gleen AI is a highly accurate and flexible generative AI platform that can be trained on your specific business needs. It works in conjunction with GPT-4 to maximize the accuracy and relevance of all generative AI responses. Gleen AI can also gather…

66

SiteGround is a hosting provider that offers web hosting, domain names, website building tools, and other related services. It has a wide range of hosting plans, including shared hosting, WordPress hosting, cloud server hosting, and its own virtual …

66

Zoho Lens is an AR-based remote assistance tool that empowers field service and maintenance teams to deliver real-time work instructions. Key features include live HD camera streaming, AR annotations, VoIP and text chat, snapshots, freeze image, ses…

65

CrmOne is a powerful CRM solution that unifies omnichannel engagement, lead management, sales pipeline tracking, and customer support. Streamline workflows, automate tasks, and leverage CRM data for personalized marketing campaigns. Analyze reports …

63

Digital document solutions, offering advanced PDF editing, secure eSigning, and ROI and sustainability insights. Nitro Pro’s all-in-one subscription allows you to edit, convert, secure, sign, and share PDFs across devices.

59

Supportbench is a comprehensive customer support management platform designed to streamline customer service operations. It offers a robust ticketing system for efficient issue tracking, a knowledge base for quick access to FAQs and documentation, l…

58

Magentrix PRM is a partner management and engagement platform that offers a range of features for onboarding, engaging, and managing partners, as well as a customer success platform for improving customer satisfaction. As a PaaS, it provides flexibi…

58

Roster: An automated brand ambassador management platform to streamline word-of-mouth marketing. Manage creators, affiliates, influencers, and ambassadors on one platform. Features include tailored programs, campaign management, user-generated conte…

57

Elevate your marketing strategy with MarketerHire — the go-to platform connecting businesses with top-tier marketers. Find experts for email campaigns, social media management, content creation, and more. Tailor your team with skilled professionals …

56

Cloud-based call center and sales platform. Streamlines customer interactions with features like automatic call distribution and CRM integration. Centralizes communication channels to optimize sales and support processes.

53

Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…

53

Cloud-based phone system to optimize customer support and sales. Integration with CRM, call management for office and remote teams provides strategic team optimization by grouping employees.

51

Namecheap's web hosting stands out with its intuitive cPanel interface, simplifying intricate administrative processes. As an accredited ICANN domain registrar, Namecheap offers cost-effective services for domain registration, renewal, and transfer.

49

Podium is an integrated customer relationship management system that helps businesses improve customer communication, generate more leads, and increase conversions.

38

Futuramo Visual Tickets is a cloud-based web app for project communication: ticketing, bug...

37

Rho is an integrated financial platform that streamlines financial processes, offering corporate cards, expense management, AP automation, and banking products. By partnering with FDIC-insured banks as a non-bank entity, Rho enhances efficiency, con…

29

MaestroQA is a platform for testing customer service quality and improving support processes. The system allows companies to create and execute test tasks for customer service agents, analyze their results, and provide reports to improve service qua…

23

Remote Eye is a video collaboration software designed for frontline workers, offering real-time remote assistance via smart glasses, mobiles, tablets, and PCs. Enhance industrial maintenance, reduce downtime, and minimize travel costs with Remote Ey…

22

Help Center Live is an open-source, community driven live chat & support system.

15

Textline: a state-of-the-art SMS texting service for businesses, provides reliable communication for modern customer support, sales, and logistics departments. Boost your business with SMS solutions for sales, marketing, and customer service.

15

Manifest AI is an advanced shopping assistant powered by GPT technology, designed to enhance your Shopify store's functionality. It utilizes AI to offer personalized product recommendations, address customer queries, and provide multilingual support…