Software
We've compiled a list of 118 free and paid alternatives to Supportbench. The primary competitors include VWO Engage (PushCrew), VWO Data360. In addition to these, users also draw comparisons between Supportbench and VWO Insights - Mobile App, VWO Personalization, Wrike. Also you can look at other similar options here: Customer Service Software, Help Desk Software.
We've compiled a list of 118 free and paid alternatives to Supportbench. The primary competitors include VWO Engage (PushCrew), VWO Data360. In addition to these, users also draw comparisons between Supportbench and VWO Insights - Mobile App, VWO Personalization, Wrike. Also you can look at other similar options here: Customer Service Software, Help Desk Software.
87
VWO Engage enhances user engagement through targeted notifications. This tool enables creation of personalized messages such as promotions, cart reminders, and subscription requests, triggered by user actions on the website.
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VWO Data360: advanced data analytics & optimization platform. Harness insights from web analytics, CRM & more. Automated testing using ML/AI to improve digital products provides robust reporting and data visualization for informed decision-making.
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VWO Insights for mobile apps provides real-time website traffic data, A/B experiment updates, and detailed analytics. Monitor metrics, receive experiment notifications, analyze results, and access important reports conveniently on your smartphone or…
68
VWO Personalize empowers high-converting websites with a robust personalization engine. Harness visitor data such as device, browsing behavior, and third-party insights to tailor specific campaigns. Craft personalized experiences at scale with a com…
73
Dynamic work management platform fostering seamless collaboration in task handling, project planning, and document sharing. Perfect for businesses with multiple teams requiring efficient coordination. Track time and manage tasks effortlessly.
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A versatile cloud-based platform, optimizes project management and team collaboration. Boosting productivity across software development, marketing, sales CRM, HR, it empowers seamless task tracking, deadline management, and analytics for enhanced p…
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FaceUp is a secure, user-friendly whistleblowing platform and HR tool. It enables easy reporting of wrongdoing by employees and students. This comprehensive system ensures ethical standards are upheld.
72
A B2B conversational marketing platform based on human interaction, ZoomInfo Chat accelerates sales team contact. Instant alerts notify the team of new and repeat visitors, increasing the likelihood of scheduling valuable meetings with potential cus…
71
Optimize your business processes with Method's seamless integration with QuickBooks. Gain control over invoicing, enhance CRM with Gmail/Outlook integration, and connect with numerous apps via Zapier for maximum efficiency.
70
Viewabo offers remote visual support, allowing you to see customer issues through their smartphone cameras. Say goodbye to lengthy email exchanges or phone calls. With Viewabo, assist customers in real-time, saving time and resources.
60
Supportbench is a comprehensive customer support management platform designed to streamline customer service operations. It offers a robust ticketing system for efficient issue tracking, a knowledge base for quick access to FAQs and documentation, live chat for real-time customer interaction, and powerful analytics for optimizing support processes.
Supportbench is a comprehensive customer support management platform designed to streamline customer service operations. It offers a robust ticketing system for efficient issue tracking, a knowledge base for quick access to FAQs and documentation, live chat for real-time customer interaction, and powerful analytics for optimizing support processes.
Windows
Web-Based
Linux
iPad
Mac
Android
iPhone
Workflow Management
Website Integration
Third Party Integrations
Text Editing
Social Media Integration
Routing
Multi-Language
Full Text Search
File Management
Drag & Drop
Data Import/Export
Dashboard
Customizable Branding
Cataloging/Categorization
Canned Responses
Auto-Responders
Issue Auditing
Decision Support
Online Forums
Call Center Management
Survey/Poll Management
Voice Mail
Service Level Agreement (SLA) Management
Customer Complaint Tracking
Support Ticket Tracking
Queue Management
Macros/Templated Responses
Help Desk Management
Customer Communication
Automated Routing
Issue Tracking
SSL Security
Virtual Assistant
Customer Service Analytics
Chatbot
Support Ticket Management
Alerts/Escalation
Social Media Monitoring
Multi-Channel Communication
Appointment Management
Issue Management
Configurable Workflow
Content Library
Discussions/Forums
Knowledge Base Management
Content Management
Event Triggered Actions
Widgets
SMS Messaging
Real-Time Chat
Inbox Management
Communication Management
Application Management
Interaction Tracking
Feedback Management
Employee Management
Surveys & Feedback
Engagement Tracking
Single Sign On
Multiple User Accounts
Email Templates
Customizable Templates
Real Time Data
Real Time Monitoring
Real Time Analytics
API
Workflow Configuration
Tagging
Rules-Based Workflow
Real Time Updates
Real Time Notifications
Prioritization
Customizable Forms
Commenting/Notes
Chat/Messaging
Assignment Management
Task Progress Tracking
Role-Based Permissions
Customizable Fields
Collaboration Tools
Search/Filter
Performance Metrics
Monitoring
Inventory Management
Email Management
Customizable Reports
Customer History
Contact Database
Case Management
Activity Dashboard
Reporting & Statistics
Real Time Reporting
Multi-Channel Management
Document Storage
Customer Database
Contact Management
Calendar Management
Alerts/Notifications
Activity Tracking
Self Service Portal
Reporting/Analytics
Access Controls/Permissions
Live Chat
Call Routing
Client Portal
Audit Trail
Customer Segmentation
IT Asset Management
CRM
Task Management
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