Feedback Analytics Software

Your trusted ally in managing reviews and customer loyalty for Ecommerce. Build trust, boost sales, and strengthen your brand reputation effortlessly.

A B2B conversational marketing platform based on human interaction, ZoomInfo Chat accelerates sales team contact. Instant alerts notify the team of new and repeat visitors, increasing the likelihood of scheduling valuable meetings with potential cus…

Supercharge your online presence using Cakemail's AI-powered email marketing platform. Streamline personalized emails, organize contacts, monitor subscriber engagement, and gain valuable analytics effortlessly.

Experience AddSearch: lightning-fast, customizable site search with AI-powered filtering. Boost conversions and ROI with seamless implementation and expert support.

BirdEye helps businesses manage customer feedback, online reviews, and social media mentions. It provides tools for reputation management, customer experience, and marketing. BirdEye allows you to monitor and respond to reviews, collect customer fee…

Glassbox is a customer experience analytics platform for web and mobile apps which offers real-time insights to drive revenue, loyalty, and growth by optimizing digital CX. With AI-driven visualization and analytics tools, you can prioritize enhance…

Dialpad Talk, the cloud-based business phone system, ensures seamless team connections on any device. Leverage advanced Voice Intelligence features for real-time transcription, post-call summaries, and seamless integration.

Boost conversion rates with Maropost Marketing Cloud, an all-in-one multichannel marketing platform. Automate your marketing strategies seamlessly across Email, SMS, web, and social media for optimal engagement and results.

Dialpad Ai Voice leverages advanced NLP for real-time analysis of customer conversations. With built-in Ai, it transcribes, notes, and tracks action items during calls, ensuring your focus remains on meaningful dialogue.

Survicate: SMB-focused tool for comprehensive customer feedback. Features website surveys, widgets, email surveys, and NPS campaigns. Centralize feedback for improved satisfaction and loyalty.

Reputation, an Online Reputation Management platform, transforms consumer feedback into actionable insights for businesses. Analyzing vast feedback data from acquisition to loyalty, it enhances customer experience, operations, and more.

Gladly: B2C customer service platform with intuitive help desk software. Agents handle inquiries seamlessly across channels without tickets. A unified interface provides a continuous view of customer history, enhancing personalized service.

Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…

Fairing: Post-purchase survey tool for real-time customer insights and marketing channel optimization. Utilize Question Stream for data-driven audience personalization. Link surveys to transaction data and integrate with your marketing stack. Enhanc…

Podium is an integrated customer relationship management system that helps businesses improve customer communication, generate more leads, and increase conversions.

A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…

FullStory is a comprehensive solution for measuring and analyzing customer interactions on websites and apps. With features like funnels, heatmaps, and user journeys, it provides real-time insights into billions of user sessions and trillions of beh…

Simplifies review management. With AI-driven analysis, it identifies trends, enabling brands to strategize and enhance customer satisfaction.

Help Center Live is an open-source, community driven live chat & support system.

Gather in-app user feedback for free, on web, iOS, or Android.

Bug Snapshot is the best way to get quality user feedback, available as a simple plugin or widget...

Offers comprehensive digital experience insights, providing tools and data to grasp user behavior. Understand user journeys with interviews, behavioral insights, and feedback.

Free web and mobile mockup tool.

Quickly capture feedback and bugs from your team, clients, and users with our on-site widget.

Nirror shows how your website is used and makes it easy to support you customers using live chat...

Annotate any element on any webpage to review web projects more efficiently.

Cerb6 is a fast and flexible web-based platform for business collaboration and automation.

FeaturePeek is a tool that lets you collect feedback on front-end implementations in progress.

InSite is the professional way to review and approve websites with your clients and co-workers.