Online help desk software and a web based support ticket system
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media. HappyFox integrates with best business apps in e-commerce, Project Management, Accounting and others. HappyFox with Facebook integration is a complete social media customer support software, that helps businesses to engage and solve customer queries right from the comfort of their help desk. Knowledge base and community forums features help customers instantly.
Happyfox App is a mobile help desk and can be used in iPhone, iPad and Android phones. Global Helpdesk that talks 35 languages supporting your multinational customers
Official Website Twitter Facebook
IT Asset Management Email tracking Customer support Customer Feedback Task Management Knowledge Management
Development Tools Office and Productivity Software Business and Commerce Tools
mobile-help-desk hosted-help-desk email-ticketing cloud-based-helpdesk saas-helpdesk asset-management customer-service email-management ticketing it-helpdesk helpdesk issue-tracking bug-tracking
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free fe…
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include: -Feedback Software Enables you to create Idea Bank, Bug Tracking System and FAQ se…
((OTRS)) Community Edition is the open source version of the fully-managed OTRS service management suite, a leading cloud-based ticketing and process automation solution for service management teams that makes communication with customers easier, ch…
UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online survey you are able to get fast answers to almost an…
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart ticket management, workflow automation & unmatched user collabor…
User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system. Conversations are at the heart of your business, and Get Satisfaction makes open customer conversations the basis for a mo…
Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support requests in less timeAssist up to eight attended or unattended customers at onceSupport…
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and…
Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations. Collaborate easily in y…
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
