Alternatives to HappyFox

  • Help Scout

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free fe…

    iPad iPhone Web-Based Android

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  • Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have…

    Freemium Google Apps Chrome OS Android Tablet Linux Mac iPad iPhone Windows Web-Based Android

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  • UseResponse

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include: -Feedback Software Enables you to create Idea Bank, Bug Tracking System and FAQ se…

    Commercial Self-Hosted Web-Based

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  • ((OTRS)) Community Edition

    ((OTRS)) Community Edition is the open source version of the fully-managed OTRS service management suite, a leading cloud-based ticketing and process automation solution for service management teams that makes communication with customers easier, ch…

    Open Source Free Personal Perl Self-Hosted Linux Mac Web-Based

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  • LiveAgent

    LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts a…

    Commercial PHP Android Tablet iPad iPhone Web-Based Android

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  • UserVoice

    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!Create Forum Free accounts & trials. Signing up in 60 seconds! UserVoice allows the customer…

    Commercial Android Tablet iPad iPhone Web-Based Android

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  • Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system and a self-service customer support platform …

    Commercial Blackberry iPad iPhone Web-Based Android

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  • UserReport

    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum. With the UserReport online survey you are able to get fast answers to almost an…

    Free Web-Based

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  • InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart ticket management, workflow automation & unmatched user collabor…

    Commercial Android Tablet Linux Mac iPad iPhone Windows Web-Based Android

    InvGate Service Desk icon
  • Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system. Conversations are at the heart of your business, and Get Satisfaction makes open customer conversations the basis for a mo…

    Commercial Web-Based

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  • UserEcho

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Commercial iPad iPhone Web-Based

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  • GoToAssist

    Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support requests in less timeAssist up to eight attended or unattended customers at onceSupport…

    Commercial Android Tablet iPad iPhone Windows Web-Based Android

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  • OpenSupports

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and…

    Open Source Free Self-Hosted

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  • VisionProject

    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations. Collaborate easily in y…

    Free Personal Web-Based

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  • Kayako

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center. Help CenterCustomers can answer their own questions, …

    Commercial Blackberry Android Tablet Windows Phone Linux Mac iPad iPhone Windows Web-Based Android

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    In March, 2018, Salesforce announced the end-of-life for in March, 2020. lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in…

    Commercial Web-Based icon
  • Reamaze

    Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via real time messaging, live chat, social media, ema…

    Commercial Linux Mac iPad iPhone Windows Web-Based Android

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  • JitBit Helpdesk

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Commercial Android Tablet iPad Windows Web-Based Android

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  • Trengo

    One shared inbox for all customer contact channels

    Commercial iPhone Web-Based Android

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    Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more: - Private Support Discussions (aka tickets)- Community Su…

    Open Source Freemium Software as a Service (SaaS) Self-Hosted Linux Mac iPad iPhone Windows Web-Based icon