Software
We've compiled a list of 37 free and paid alternatives to Hiver. The primary competitors include Softr, RocketReach. In addition to these, users also draw comparisons between Hiver and Wrike, Process Street, ZoomInfo SalesOS. Also you can look at other similar options here: Office Software, Email Management Software.
We've compiled a list of 37 free and paid alternatives to Hiver. The primary competitors include Softr, RocketReach. In addition to these, users also draw comparisons between Hiver and Wrike, Process Street, ZoomInfo SalesOS. Also you can look at other similar options here: Office Software, Email Management Software.
80
Softr is a platform for creating websites and web applications without code. It provides tools for quick creation of websites, online stores, landings, blogs and other online projects.
63
RocketReach is a comprehensive platform that provides email lookup and contact information for professionals. It helps you find email addresses, phone numbers, and social media profiles of individuals and businesses.
76
Dynamic work management platform fostering seamless collaboration in task handling, project planning, and document sharing. Perfect for businesses with multiple teams requiring efficient coordination. Track time and manage tasks effortlessly.
75
Online AI-powered platform for managing business processes and procedures. It allows companies to create, document and automate everyday operations and processes.
80
This B2B sales prospecting software identifies your ideal customer profile and pinpoint ready-to-buy prospects, accelerating both pipeline and revenue generation. Elevate your sales strategy with ZoomInfo SalesOS.
3028
686
Slack is the hub for seamless collaboration, offering real-time messaging, file sharing, and integration with apps. Get work done efficiently from anywhere.
111
83
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
81
66
Revamp Gmail into a versatile helpdesk solution. Unlike complex alternatives, Hiver seamlessly integrates email, live chat, knowledge base, and voice communication. Elevate customer support within Gmail using Hiver.
Revamp Gmail into a versatile helpdesk solution. Unlike complex alternatives, Hiver seamlessly integrates email, live chat, knowledge base, and voice communication. Elevate customer support within Gmail using Hiver.
Web-Based
iPad
Android
iPhone
Hiver is a Gmail extension that lets teams manage Shared Inboxes like Support@ or Sales@ right from their from Gmail inbox. With Hiver, teams will be able to efficiently access, delegate and track Shared Inbox emails.
Hiver will not get in the way of your day-to-day tasks. It injects small buttons and sections where necessary, working around Gmail’s existing design to add value, rather than complicating the interface.
Hiver is available on both iOS and Android as well.
What Problems Will Hiver Solve?
You already spend a lot of time in your email - what if we could enhance it to let you collaborate with your teammates and do task management right from your email!
We make your email better, and let you run your business right from there. We can guarantee that your team-mates would adopt Hiver quicker than they would adopt any other similar tool in the market.
Assignments and Tasks
Internal Discussion
Voice Mail
Service Level Agreement (SLA) Management
Email Distribution
Customer Complaint Tracking
Email to Case
Ticket Response User Experience
Ticket Creation User Experience
Support Ticket Tracking
Signature Management
Queue Management
Macros/Templated Responses
Help Desk Management
Customer Communication
Automated Routing
Issue Tracking
SSL Security
Customer Service Analytics
Support Ticket Management
Alerts/Escalation
Response Management
Multi-Channel Communication
Campaign Analytics
Issue Management
Other Integrations
Knowledge Base Management
Notes Management
Event Triggered Actions
Real-Time Chat
Inbox Management
Communication Management
Process/Workflow Automation
Interaction Tracking
Templates
Feedback Management
Surveys & Feedback
Email Templates
Customizable Templates
Real Time Monitoring
Real Time Analytics
Dashboards
Workflow Configuration
Tagging
Rules-Based Workflow
Real Time Updates
Real Time Notifications
Prioritization
Commenting/Notes
Chat/Messaging
Assignment Management
Task Progress Tracking
Role-Based Permissions
Collaboration Tools
Status Tracking
Search/Filter
Progress Tracking
Performance Metrics
Monitoring
Email Management
Customizable Reports
Customer History
Reporting & Statistics
Remote Access/Control
Real Time Reporting
Project Management
Multi-Channel Management
Mobile Access
Alerts/Notifications
Activity Tracking
Access Controls/Permissions
Self Service Portal
Reporting/Analytics
Live Chat
Performance tracking
Predictive Analytics and Trends
Shared inbox
Built-in routing
Built-in Workflow Management
Email monitoring
Auto responder
Email tracking
Canned responses
Real time editing
Remote Support
Task Management
Mobile apps
Data Import and Export
Third party integrations
Support for @mentions
Gmail integration
Integrated File Sharing
Audio Calling
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