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Customer Interaction Management (CIM) Software

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ChurnZero
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ChurnZero is a platform for managing and reducing customer loss (churn) in companies. It provides tools for interacting with customers, tracking their activity, and analyzing data to respond to signs of possible customer loss in a timely manner. Chu…

HubSpot Service Hub
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HubSpot Service Hub streamlines customer service with ticket management, a knowledge base, and automated responses. Consolidate data and channels for enhanced support, retention, and customer satisfaction. Elevate your service management with HubSpo…

Dialpad Ai Voice leverages advanced NLP for real-time analysis of customer conversations. With built-in Ai, it transcribes, notes, and tracks action items during calls, ensuring your focus remains on meaningful dialogue.

NICE CXone
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NICE CXone is an integrated Customer Interaction Management (CIM) platform that provides contact center and customer service solutions. It includes a variety of features such as call automation, customer experience analytics, workflow management, an…

Chili Piper
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Chili Piper is an inbound lead automation and appointment setting platform designed to enhance client interaction efficiency. Its intelligent lead routing ensures real-time allocation of leads based on diverse criteria.

Podium
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Podium is an integrated customer relationship management system that helps businesses improve customer communication, generate more leads, and increase conversions.

Samsung Contact Center Pro is used to manage large volumes of incoming and outgoing calls in a contact center. This software is designed to optimize the work of contact center operators, as well as to improve customer interaction via the phone.

Front
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Enhance your customer experience with Front, platform for seamless support, sales, and account management. Combine all customer interactions including emails, chats, SMS and social messaging into a single interface.

Scorebuddy
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Scorebuddy is a software for managing customer reviews and internal customer service quality. It is often used to measure and analyze the quality of service, maintain customer feedback statistics, and evaluate the performance of service employees.