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主页 arrow-right ... arrow-right 呼叫和联络中心软件 arrow-right 呼叫中心基础设施(CCI)软件 arrow-right Genesys Cloud CX

我们整理了一个包含100个免费和付费的Genesys Cloud CX替代方案的列表。主要竞争对手包括:Apollo.iomonday sales CRM。除了这些之外,用户还会将Genesys Cloud CX与TwilioTalkdeskFive9进行比较。此外,您还可以在这里查看其他类似的选项:呼叫和联络中心软件呼叫中心基础设施(CCI)软件


Twilio
Subscription Free Trial
Aircall
Subscription Free Trial
TeleCMI
Subscription Free Trial

TeleCMI 是一个基于云的通信平台,提供高清语音、人工智能驱动的 IVR 和全渠道联络中心功能。它支持高级呼叫功能、短信、免费电话和国际业务号码,并与客户关系管理(CRM)集成,实现了对全球销售、支持和业务团队的高效管理。

RingEX
Subscription Free Trial

RingCentral RingEX 是一个人工智能驱动的统一通信平台,将语音、视频、消息和传真整合到一个安全的解决方案中。它提供云呼叫、人工智能驱动的视频会议以及通话备注、转录和翻译等功能,并通过多语言支持和集中管理来简化通信。

Genesys Cloud CX 平台

Linux Linux
Mac Mac
iPad iPad
iPhone iPhone
Windows Windows
Android Android
Web-Based Web-Based

Genesys Cloud CX 视频和截图

Genesys Cloud CX 特点

tick-square Workforce Management
tick-square Voice Customization
tick-square VoIP
tick-square Unified Communications
tick-square Third Party Integrations
tick-square Social Media Integration
tick-square Predictive Dialer
tick-square Predictive Analytics
tick-square Multiple Scripts
tick-square Multi-Language
tick-square List Management
tick-square Full Text Search
tick-square For Call Centers
tick-square File Transfer
tick-square File Sharing
tick-square FTC Compliance
tick-square FCC Compliance
tick-square Employee Coaching Tools
tick-square Drag & Drop
tick-square Data Import/Export
tick-square Dashboard
tick-square Customizable Branding
tick-square Conferencing
tick-square Canned Responses
tick-square Call Scheduling
tick-square Call Recording
tick-square Automatic Lead Distribution
tick-square Auto-Responders
tick-square SIP Trunking
tick-square Progressive Dialer
tick-square Preview Dialer
tick-square Power Dialer
tick-square Phone Key Input
tick-square Manual Dialer
tick-square Call Conferencing
tick-square Blended Call Center
tick-square Automatic Outbound Dialer
tick-square VoIP Connection
tick-square Online Voice Transmission
tick-square Call List Management
tick-square Call Disposition
tick-square Complaint Monitoring
tick-square NPS Survey Structure
tick-square Customer Experience Management
tick-square Outbound Call Center
tick-square Inbound Call Center
tick-square Computer Telephony Integration
tick-square Call Scripting
tick-square Call Reporting
tick-square Call Logging
tick-square Call Center Management
tick-square Automatic Call Distribution
tick-square Auto-Dialer
tick-square KPI Monitoring
tick-square Survey/Poll Management
tick-square On-Demand Recording
tick-square Caller ID
tick-square Call Monitoring
tick-square Integrations Management
tick-square Voice Mail
tick-square Queue Management
tick-square Macros/Templated Responses
tick-square Automated Routing
tick-square Text Analysis
tick-square Virtual Assistant
tick-square Transfers/Routing
tick-square Customer Service Analytics
tick-square Chatbot
tick-square Alerts/Escalation
tick-square Performance Management
tick-square Sentiment Analysis
tick-square Multi-Channel Communication
tick-square Negative Feedback Management
tick-square Multi-Channel Data Collection
tick-square Labor Forecasting
tick-square Employee Scheduling
tick-square Knowledge Base Management
tick-square Event Triggered Actions
tick-square Widgets
tick-square Transcripts/Chat History
tick-square SMS Messaging
tick-square Real-Time Chat
tick-square Real-time Consumer-facing Chat
tick-square Proactive Chat
tick-square Communication Management
tick-square Campaign Management
tick-square Process/Workflow Automation
tick-square Interaction Tracking
tick-square AI/Machine Learning
tick-square Feedback Management
tick-square Surveys & Feedback
tick-square Engagement Tracking
tick-square Archiving & Retention
tick-square Single Sign On
tick-square Email Templates
tick-square Customizable Templates
tick-square Callback Scheduling
tick-square Visual Analytics
tick-square Real Time Data
tick-square Data Visualization
tick-square Trend Analysis
tick-square Real Time Monitoring
tick-square Real Time Analytics
tick-square Quality Management
tick-square Tagging
tick-square Real Time Updates
tick-square Real Time Notifications
tick-square Customizable Forms
tick-square Chat/Messaging
tick-square Role-Based Permissions
tick-square Customizable Fields
tick-square Collaboration Tools
tick-square Search/Filter
tick-square Performance Metrics
tick-square Monitoring
tick-square Email Management
tick-square Document Management
tick-square Customizable Reports
tick-square Customer History
tick-square Contact Database
tick-square Activity Dashboard
tick-square Template Management
tick-square Reporting & Statistics
tick-square Remote Access/Control
tick-square Real Time Reporting
tick-square Multi-Channel Management
tick-square Mobile Access
tick-square Document Storage
tick-square Customer Database
tick-square Contact Management
tick-square Alerts/Notifications
tick-square Activity Tracking
tick-square Access Controls/Permissions
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square Video Conferencing
tick-square Machine Learning
tick-square Live Chat
tick-square Call Routing
tick-square Customer Segmentation
tick-square Natural Language Processing
tick-square Call Transfer
tick-square Call Tracking
tick-square Text to Speech
tick-square Task Management
tick-square Gamification
tick-square IVR/Voice Recognition
tick-square Knowledge Management
tick-square API
tick-square Customer Journey Mapping
tick-square Screen Sharing

最佳Genesys Cloud CX替代方案

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Genesys Cloud CX 标签

voicexml voip-server sip

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