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RingCentral Contact Center

RingCentral Contact Center 替代品

90

我们整理了一个包含90个免费和付费的RingCentral Contact Center替代方案的列表。主要竞争对手包括：monday sales CRM， Buddy Punch。除了这些之外，用户还会将RingCentral Contact Center与Five9， Aircall， Talkdesk进行比较。此外，您还可以在这里查看其他类似的选项：销售工具， 自动拨号软件。

我们整理了一个包含90个免费和付费的RingCentral Contact Center替代方案的列表。主要竞争对手包括：monday sales CRM， Buddy Punch。除了这些之外，用户还会将RingCentral Contact Center与Five9， Aircall， Talkdesk进行比较。此外，您还可以在这里查看其他类似的选项：销售工具， 自动拨号软件。

monday sales CRM

Subscription Free Trial Free

37

Subscription Free Trial

75

使用 Buddy Punch - 员工打卡软件和应用程序，优化劳动力管理。简化时间跟踪、日程安排和薪资流程，让您的团队实现无缝绩效。

Buddy Punch icon

Buddy Punch icon

Subscription

78

Subscription Free Trial

50

Subscription

59

Free Subscription Free Trial

105

Open Source

-12

Subscription Free Trial

35

Genesys Cloud CX

Subscription Free Trial

95

Subscription Free Free Trial

73

RingCentral Contact Center

Subscription

Facebook Twitter

88

Subscription

Facebook Twitter

88

RingCentral 的联络中心软件可增强客户体验、提高座席工作效率，并确保通过电话、聊天、电子邮件和社交媒体等多种渠道进行安全、合规的通信。其功能包括高级分析、无缝渠道集成以及处理呼入和呼出交互的高可靠性。

RingCentral 的联络中心软件可增强客户体验、提高座席工作效率，并确保通过电话、聊天、电子邮件和社交媒体等多种渠道进行安全、合规的通信。其功能包括高级分析、无缝渠道集成以及处理呼入和呼出交互的高可靠性。

RingCentral Contact Center 平台

Mac

iPad

iPhone

Windows

Web-Based

Android

RingCentral Contact Center 视频和截图

RingCentral Contact Center 特点

Workforce Management

Workflow Management

Third Party Integrations

Social Media Integration

Screen Recording

Screen Capture

Scheduled Recording

Recording

Predictive Dialer

Multiple Scripts

List Management

For Cloud Phone Systems

For Call Centers

File Transfer

File Sharing

Fax Management

Data Import/Export

Conversion Tracking

Conversation Intelligence

Conferencing

Call Recording

Call Center Integration

Agent Interface

Progressive Dialer

Phone Key Input

Manual Dialer

Call Conferencing

Blended Call Center

Automatic Outbound Dialer

Audio Capture

VoIP Connection

Online Voice Transmission

Caller Profiles

Call List Management

Call Transcription

Call Tracking Metrics

Outbound Call Center

Inbound Call Center

Computer Telephony Integration

Call Scripting

Call Reporting

Call Logging

Call Center Management

Automatic Call Distribution

Auto-Dialer

Keyword Tracking

Survey/Poll Management

On-Demand Recording

Multi-User Collaboration

Caller ID

Call Monitoring

Voice Mail

Skills Tracking

Queue Management

Automated Routing

Chatbot

Alerts/Escalation

Performance Management

Sentiment Analysis

Multi-Channel Communication

Multi-Channel Data Collection

Web-based Deployment

Lead Management

Labor Forecasting

Employee Scheduling

Event Triggered Actions

Real-time Consumer-facing Chat

Campaign Management

Interaction Tracking

Feedback Management

Employee Management

Surveys & Feedback

Archiving & Retention

Single Sign On

Callback Scheduling

Real Time Data

Real Time Monitoring

Real Time Analytics

Quality Management

Chat/Messaging

Collaboration Tools

Search/Filter

Performance Metrics

Monitoring

Email Management

Customizable Reports

Contact Database

Activity Dashboard

Reporting & Statistics

Real Time Reporting

Multi-Channel Management

Mobile Access

Contact Management

Calendar Management

Activity Tracking

Reporting/Analytics

Video Conferencing

Live Chat

Employee Database

Call Tagging

Call Routing

Call Transfer

Call Tracking

CRM

Text to Speech

IVR/Voice Recognition

API

最佳RingCentral Contact Center替代方案

monday sales CRM

RingCentral Contact Center 集成

Salesforce Service Cloud

RingCentral Contact Center 比較

RingCentral Contact Center

monday sales CRM

RingCentral Contact Center

RingCentral Contact Center

RingCentral Contact Center

RingCentral Contact Center

RingCentral Contact Center

RingCentral Contact Center

RingCentral Contact Center

RingCentral Contact Center

Genesys Cloud CX

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RingCentral Contact Center 类别

投诉管理软件客户体验软件自动拨号软件体验管理软件社交客户服务软件对话支持软件数字客户服务软件实时聊天软件客户自助服务软件帮助台软件统一通信即服务（UCaaS）平台呼叫中心劳动力管理软件联络中心软件