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Unified web-based live chat software that merges messages from emails, Facebook Messenger, and website chat into one interface, empowering agents to handle all customer inquiries across channels.
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Smartsupp is a comprehensive live chat and chatbot platform designed to increase sales and customer engagement, featuring real-time chat, automated chatbots for 24-hour lead generation, and AI-driven engagement tools to boost conversions and brand loyalty. The platform offers customizable widgets and integrates seamlessly to transform customer interactions into sales opportunities.
Smartsupp is a comprehensive live chat and chatbot platform designed to increase sales and customer engagement, featuring real-time chat, automated chatbots for 24-hour lead generation, and AI-driven engagement tools to boost conversions and brand loyalty. The platform offers customizable widgets and integrates seamlessly to transform customer interactions into sales opportunities.
Smartsupp Platforms
iPad
iPhone
Mac
Android
Web-Based
Windows
Smartsupp Video and Screenshots
Smartsupp Overview
Smartsupp is a comprehensive live chat platform designed to improve customer engagement and drive sales. It offers live chat functionality, allowing businesses to interact with website visitors in real time. Additionally, Smartsupp features chatbots powered by AI that can handle customer queries even outside of business hours, providing 24/7 support. This automation enhances efficiency while maintaining a personalized experience for users, helping businesses increase conversions and provide better customer service.
The platform integrates with various communication channels, including email and Facebook Messenger, centralizing customer interactions for easier management. Smartsupp also provides detailed analytics and reports to track the performance of interactions, enabling businesses to make data-driven decisions and optimize their customer support strategies. With over 100,000 clients worldwide, including major brands like Audi and Volkswagen, Smartsupp has proven to be a valuable tool for improving online sales and customer satisfaction.