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We've compiled a list of 87 free and paid alternatives to Smartsupp. The primary competitors include Landbot, Octane AI. In addition to these, users also draw comparisons between Smartsupp and Intercom, Tidio, Freshchat. Also you can look at other similar options here: Customer Service Software, Live Chat Software.


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BirdEye helps businesses manage customer feedback, online reviews, and social media mentions. It provides tools for reputation management, customer experience, and marketing. BirdEye allows you to monitor and respond to reviews, collect customer fee…

Smartsupp is a comprehensive live chat and chatbot platform designed to increase sales and customer engagement, featuring real-time chat, automated chatbots for 24-hour lead generation, and AI-driven engagement tools to boost conversions and brand loyalty. The platform offers customizable widgets and integrates seamlessly to transform customer interactions into sales opportunities.

Smartsupp Platforms

iPad iPad
iPhone iPhone
Mac Mac
Android Android
Web-Based Web-Based
Windows Windows

Smartsupp Video and Screenshots

Smartsupp Overview

Smartsupp is a comprehensive live chat platform designed to improve customer engagement and drive sales. It offers live chat functionality, allowing businesses to interact with website visitors in real time. Additionally, Smartsupp features chatbots powered by AI that can handle customer queries even outside of business hours, providing 24/7 support. This automation enhances efficiency while maintaining a personalized experience for users, helping businesses increase conversions and provide better customer service.

The platform integrates with various communication channels, including email and Facebook Messenger, centralizing customer interactions for easier management. Smartsupp also provides detailed analytics and reports to track the performance of interactions, enabling businesses to make data-driven decisions and optimize their customer support strategies. With over 100,000 clients worldwide, including major brands like Audi and Volkswagen, Smartsupp has proven to be a valuable tool for improving online sales and customer satisfaction.

Smartsupp Features

tick-square Website Integration
tick-square Third Party Integrations
tick-square Routing
tick-square Real-time Conversations
tick-square Offline Form
tick-square Multi-Language
tick-square File Sharing
tick-square Drag & Drop
tick-square Customizable Branding
tick-square Customer Support
tick-square Canned Responses
tick-square Auto-Responders
tick-square One-to-One Messaging
tick-square Customer Experience Management
tick-square Geotargeting
tick-square Queue Management
tick-square Customer Communication
tick-square Automated Routing
tick-square Transfers/Routing
tick-square Pre-Configured Bot
tick-square For Sales/Marketing
tick-square Customer Service Analytics
tick-square Chatbot
tick-square Lead Qualification
tick-square Support Ticket Management
tick-square Alerts/Escalation
tick-square Multi-Channel Communication
tick-square Automated Responses
tick-square Knowledge Base Management
tick-square Lead Capture
tick-square Event Triggered Actions
tick-square Transcripts/Chat History
tick-square Real-time Consumer-facing Chat
tick-square Proactive Chat
tick-square Communication Management
tick-square Application Management
tick-square Interaction Tracking
tick-square Code-free Development
tick-square Surveys & Feedback
tick-square Customizable Templates
tick-square Visual Analytics
tick-square Real Time Monitoring
tick-square Real Time Analytics
tick-square Tagging
tick-square Real Time Notifications
tick-square Chat/Messaging
tick-square Role-Based Permissions
tick-square Performance Metrics
tick-square Customer History
tick-square Activity Dashboard
tick-square Reporting & Statistics
tick-square Real Time Reporting
tick-square Mobile Access
tick-square Customer Database
tick-square Contact Management
tick-square Alerts/Notifications
tick-square Activity Tracking
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square Live Chat
tick-square Customer Segmentation
tick-square Natural Language Processing
tick-square API

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Smartsupp Tags

online-support live-support live-help customer-service online-chat

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