Software
We've compiled a list of 44 free and paid alternatives to Thena. The primary competitors include Apollo.io, Wrike. In addition to these, users also draw comparisons between Thena and Zotero, Mendeley, EndNote. Also you can look at other similar options here: Customer Service Software, Help Desk Software.
We've compiled a list of 44 free and paid alternatives to Thena. The primary competitors include Apollo.io, Wrike. In addition to these, users also draw comparisons between Thena and Zotero, Mendeley, EndNote. Also you can look at other similar options here: Customer Service Software, Help Desk Software.
Achieve Sales Excellence with Apollo's Smart Engagement Platform. Utilize AI-powered workflows to connect and convert 265 million contacts in 70 million companies, streamlining your sales for success.
Dynamic work management platform fostering seamless collaboration in task handling, project planning, and document sharing. Perfect for businesses with multiple teams requiring efficient coordination. Track time and manage tasks effortlessly.
Zotero is a free reference management software that helps users collect, organize, cite, and share research sources. It supports automatic citation generation and integration with word processors. Ideal for researchers, students, and academics manag…
Organize your research papers in a Gmail-like web app, sync your PDFs to Google Drive and cite your...
LaTeX is a high-quality typesetting system designed for creating structured documents like academic papers, technical reports, and books. It automates formatting, supports complex formulas, and ensures consistent layout, making it ideal for scientif…
RocketReach is a comprehensive platform that provides email lookup and contact information for professionals. It helps you find email addresses, phone numbers, and social media profiles of individuals and businesses.
Thena is a modern B2B ticketing platform designed to streamline support workflows and boost customer satisfaction. It offers AI-powered features such as smart notifications, custom fields, and SLA tracking. The platform integrates all communication channels, including messaging apps like Slack and Teams, ensuring no requests are missed and providing AI-generated responses, auto-tagging, and seamless summaries.
Thena is a modern B2B ticketing platform designed to streamline support workflows and boost customer satisfaction. It offers AI-powered features such as smart notifications, custom fields, and SLA tracking. The platform integrates all communication channels, including messaging apps like Slack and Teams, ensuring no requests are missed and providing AI-generated responses, auto-tagging, and seamless summaries.
Mac
Windows
Web-Based
Linux
Thena is an AI-powered customer engagement platform that helps businesses manage and optimize their B2B support operations. It consolidates customer communications from multiple channels—such as Slack, email, web chat, and Microsoft Teams—into a single interface, improving efficiency and response times. The platform leverages AI to automate ticketing, categorize inquiries, and ensure prompt resolution of customer issues, ultimately saving time and enhancing support workflows.
Key features of Thena include AI-driven ticketing, which automatically converts customer messages into actionable support tickets, and the ability to generate concise summaries and action items from customer interactions. Thena also offers automatic application of custom fields to tickets and converts them into help center articles, expanding your knowledge base. With seamless integrations to various CRM systems, Thena enhances data synchronization and helps businesses streamline customer support processes, trusted by companies like Vercel, Amplitude, and LaunchDarkly.
Share your opinion about the software, leave a review and help make it even better!
Digital Employee Experience (DEX) Management Software Multilingual Customer Support Software Service Dispatch Software AI Marketing Tools Customer Support Software Customer Experience Software Conversational AI Platforms Customer Engagement Software Proactive Notification Software Customer Communications Management Software Conversational Support Software Help Desk Software Account Based Orchestration Platforms Account Management Software
Suggest Changes
Your Feedback
Your vote has been counted.
Do you have experience using this software?
