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We've compiled a list of 63 free and paid alternatives to tawk.to. The primary competitors include Landbot, Slack. In addition to these, users also draw comparisons between tawk.to and Birdeye, Freshdesk, Genesys Cloud CX. Also you can look at other similar options here: Customer Service Software, Live Chat Software.


Landbot
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Slack
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Freshdesk
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Genesys Cloud CX
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Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.

Smartsupp
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Nextiva
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Drift
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tawk.to is a free live chat software that enables real-time communication between businesses and website visitors. It supports chat monitoring, messaging, and automated triggers. Ideal for improving customer support and engagement without extra cost.

tawk.to Platforms

iPhone iPhone
Mac Mac
iPad iPad
Android Android
Web-Based Web-Based
Windows Windows

tawk.to Video and Screenshots

tawk.to Overview

Tawk.to is a live chat and customer support platform that enables real-time communication between businesses and their customers. It offers unlimited agent support, customizable chat widgets, visitor monitoring, and a built-in ticketing system. The platform supports over 45 languages and includes tools for message filtering, sentiment tracking, and detailed reporting, helping businesses manage customer interactions efficiently. Tawk.to integrates with popular platforms like WordPress and Shopify, making it adaptable to various business environments.

The platform’s key strengths lie in its comprehensive feature set and flexible staffing options. It allows businesses to scale support teams with native-speaking chat agents and offers AI-powered automated responses. Tawk.to’s user-friendly interface and powerful analytics enable companies to improve customer service and engagement. This combination of versatility and robust functionality makes it an effective solution for enhancing customer support operations across industries.

tawk.to Features

tick-square Third Party Integrations
tick-square Offline Form
tick-square File Sharing
tick-square Customizable Branding
tick-square Canned Responses
tick-square Auto-Responders
tick-square Geotargeting
tick-square Transfers/Routing
tick-square Support Ticket Management
tick-square Multi-Channel Communication
tick-square Transcripts/Chat History
tick-square Real-time Consumer-facing Chat
tick-square Proactive Chat
tick-square Real Time Monitoring
tick-square Real Time Analytics
tick-square Real Time Notifications
tick-square Chat/Messaging
tick-square Activity Dashboard
tick-square Mobile Access
tick-square Reporting/Analytics
tick-square API
tick-square Screen Sharing

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tawk.to Tags

web-support visitor-tracking online-support live-support live-help live-chat-support live-chat-for-website customer-service-software chat-invitation chat-history customer-service visitor-analytics customer-chat helpdesk online-chat chat-clients

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