Customer Service Software

Userpilot provides development teams with tools to create and enhance user interfaces in applications and websites. The platform makes it easy to create and deploy interactive elements such as tooltips, notifications, and navigation components.

Samsung Contact Center Pro is used to manage large volumes of incoming and outgoing calls in a contact center. This software is designed to optimize the work of contact center operators, as well as to improve customer interaction via the phone.

CallMiner Eureka is an analytics platform for analyzing audio recordings and textual content in contact centers. It uses speech recognition, machine learning, and data analytics technologies to extract useful information from speech messaging.

Ozonetel provides businesses with advanced cloud communication solutions, such as cloud telephony, call center software, voice broadcasting, SMS services, and WhatsApp Business API integration. The KooKoo platform, offered by Ozonetel, provides vers…

Playvox is a cloud-native customer service management platform that provides tools for monitoring and evaluating the performance of customer service agents, as well as for training and improving their professional skills.

Kixie PowerCall: An advanced sales dialer fully integrated with your CRM, featuring a multi-line PowerDialer, local presence (ConnectionBoost), and bidirectional CRM integration. Boost outbound call volume, save agents' time, and increase pickup rat…

PushOwl is a powerful Shopify web push notification app designed to convert clicks into sales. Leverage real-time, personalized notifications to engage customers, recover abandoned carts, and boost revenue. Effortlessly collect subscribers, create c…

Bitrix24 is an integrated business management platform that provides a wide range of tools for collaboration, task management, communication, and other corporate functions. The main features include CRM, project management, task management, calendar…

Mayple allows you to select the best marketers specialized in your industry to optimize your business. With analytics tools, you can track and analyze results in real time, allowing your marketing campaigns to be flexible and adaptable.

NICE CXone is an integrated Customer Interaction Management (CIM) platform that provides contact center and customer service solutions. It includes a variety of features such as call automation, customer experience analytics, workflow management, an…

Podium is an integrated customer relationship management system that helps businesses improve customer communication, generate more leads, and increase conversions.

Rho is an integrated financial platform that streamlines financial processes, offering corporate cards, expense management, AP automation, and banking products. By partnering with FDIC-insured banks as a non-bank entity, Rho enhances efficiency, con…

Supportbench is a comprehensive customer support management platform designed to streamline customer service operations. It offers a robust ticketing system for efficient issue tracking, a knowledge base for quick access to FAQs and documentation, l…

SurveySparrow is a platform for customer and employee experience. Mobile surveys with a chat-like interface increase completion. Includes classic, offline and multilingual surveys, analytics, integrations and personalization.

Firework: a video commerce platform offering livestreaming, shoppable videos, and AI-powered digital humans for personalized customer interactions. Boost sales, engagement, and loyalty with an always-on digital storefront, face-to-face online intera…

HELPAR is a cloud-based AR tool that empowers businesses with efficient remote guidance. Leveraging video streaming and AR technology, it enables interactions and AR markings for seamless communication. Key features include 3D objects, object tracki…

Voximplant is a cloud-based communications platform for building voice and video applications that offers a set of APIs for developers. It allows you to integrate voice, video, and messaging into your web and mobile applications.

Cloud-based phone system to optimize customer support and sales. Integration with CRM, call management for office and remote teams provides strategic team optimization by grouping employees.

WalkMe is a Digital Adoption Platform that helps users to learn and use various applications and interfaces faster. This platform is designed to facilitate the adoption of new technologies and ensure effective work with them.

inFlow - inventory management system that offers features such as mobile order fulfillment, reorder point notifications, real-time inventory tracking across multiple locations, barcode generation and scanning, a B2B online showroom, and manufacturin…

Improve your company with reliable text message marketing software. Take use of a comprehensive platform relied upon by hundreds of organizations to engage in interactive SMS discussions, manage successful campaigns, and more.

VoIP.ms offers Cloud PBX and SIP Trunking services with a Pay-as-You-Go model. Specializing in virtual numbers and VoIP solutions, it provides features like call routing, group conferencing, and SMS messaging.

CallRail is a call tracking and analytics platform that helps track, record, and analyze phone calls to optimize marketing efforts.

RingCentral MVP is an integrated business communication platform offering a full suite of services: messaging, video conferencing, VoIP calls. Facilitating seamless remote collaboration, it integrates with Google Workspace, Microsoft 365, and many o…

Yotpo is an eCommerce retention marketing platform that helps brands foster long-term customer relationships. It offers a suite of data-driven solutions, including SMS and email marketing, subscriptions, reviews, visual UGC, loyalty, and referrals, …

The platform gives you access to a database of business contacts for precise interactions. It offers ABM and demands generation teams customized strategies through multiple channels like display, social, email, and SMS for effective communication.

Experience AddSearch: lightning-fast, customizable site search with AI-powered filtering. Boost conversions and ROI with seamless implementation and expert support.

Enhance Customer Engagement with Text Request - professional business texting software. Send SMS and MMS messages from your office phone number, all conveniently from your computer.

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Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.