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Deskpro

Deskpro 替代品

13

我们整理了一个包含13个免费和付费的Deskpro替代方案的列表。主要竞争对手包括：Freshdesk， ServiceNow。除了这些之外，用户还会将Deskpro与Zoho Desk， Help Scout， Kayako进行比较。此外，您还可以在这里查看其他类似的选项：客户服务软件， 帮助台软件。

我们整理了一个包含13个免费和付费的Deskpro替代方案的列表。主要竞争对手包括：Freshdesk， ServiceNow。除了这些之外，用户还会将Deskpro与Zoho Desk， Help Scout， Kayako进行比较。此外，您还可以在这里查看其他类似的选项：客户服务软件， 帮助台软件。

Free Subscription Free Trial

105

Subscription Free Free Trial

7

91

Subscription Free Trial

72

Subscription Free Free Trial

10

Jira Service Management

Subscription Free Free Trial

95

Jira 服务管理是一个人工智能驱动的平台，可简化 IT、工程、员工和客户服务工作流程。它能集中管理请求、自动化流程，并在开发、运维和業務团队之间实现无缝集成，还具有可定制模板和动态表单等功能，从而实现高效管理。

Subscription Free Trial

43

Free Open Source Subscription

40

Subscription Free Free Trial

68

18

Deskpro

Subscription

Free Trial

Twitter Facebook

58

Subscription

Free Trial

Twitter Facebook

58

Deskpro 平台

Linux

Mac

iPad

iPhone

Windows

Web-Based

Android

Deskpro 视频和截图

Deskpro 特点

Access Controls/Permissions

Third Party Integrations

Document Management

Activity Dashboard

Task Management

Workflow Management

Wiki

Website Integration

Web Notifications

WYSIWYG Editor

Text Editing

Social Media Integration

Problem Management

Offline Form

Multi-Language

Incident Management

Full Text Search

File Transfer

File Sharing

File Management

Drag & Drop Editor

Drag & Drop

Data Import/Export

Dashboard

Customizable Branding

Cataloging/Categorization

Canned Responses

Auto-Responders

@mentions

Decision Support

Online Forums

Mobile Interface

Email Alerts

Geotargeting

Call Center Management

Rich Text Editor

Voice Mail

Service Level Agreement (SLA) Management

Support Ticket Tracking

Queue Management

Macros/Templated Responses

Help Desk Management

Customer Communication

Automated Routing

SSL Security

SEO Management

Website Visitor Tracking

Transfers/Routing

Chatbot

Support Ticket Management

Alerts/Escalation

Multi-Channel Communication

For Insurance Industry

Appointment Management

Dashboard Creation

Configurable Workflow

Content Library

Lead Management

Sales Pipeline Management

Discussions/Forums

Knowledge Base Management

Content Management

Event Triggered Actions

Widgets

Transcripts/Chat History

SMS Messaging

Real-Time Chat

Inbox Management

Real-time Consumer-facing Chat

Proactive Chat

Mobile Alerts

Communication Management

Application Management

Interaction Tracking

Templates

Feedback Management

Employee Management

Surveys & Feedback

Engagement Tracking

Single Sign On

Multiple User Accounts

Email Templates

Customizable Templates

Pre-built Templates

Real Time Data

Real Time Monitoring

Real Time Analytics

Change Management

API

Workflow Configuration

Tagging

Real Time Notifications

Collaboration Tools

Prioritization

Customizable Forms

Commenting/Notes

Chat/Messaging

Task Progress Tracking

Role-Based Permissions

Customizable Fields

Search/Filter

Performance Metrics

Monitoring

Inventory Management

Email Management

Customizable Reports

Customer History

Contact Database

Approval Process Control

Template Management

Reporting & Statistics

Remote Access/Control

Real Time Reporting

Project Management

Mobile Access

Document Storage

Customer Database

Contact Management

Alerts/Notifications

Activity Tracking

Self Service Portal

Reporting/Analytics

User Management

Live Chat

Release Management

Call Routing

Client Portal

Customer Segmentation

IT Asset Management

Task Scheduling

CRM

Knowledge Management

最佳Deskpro替代方案

Deskpro 集成

Deskpro 比較

Jira Service Management

与同类软件比较

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Deskpro 类别

多语种客户支持软件客户服务自动化软件客户成功软件客户支持软件 IT服务管理软件反馈分析软件客户沟通管理软件数字客户服务软件实时聊天软件客户自助服务软件帮助台软件知识库软件