Software
We've compiled a list of 68 free and paid alternatives to UserVoice. The primary competitors include Freshdesk, Help Scout. In addition to these, users also draw comparisons between UserVoice and Intercom, Kayako, Freshchat. Also you can look at other similar options here: Sales Acceleration Software, Customer Experience Software.
We've compiled a list of 68 free and paid alternatives to UserVoice. The primary competitors include Freshdesk, Help Scout. In addition to these, users also draw comparisons between UserVoice and Intercom, Kayako, Freshchat. Also you can look at other similar options here: Sales Acceleration Software, Customer Experience Software.
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…
Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.
Kayako is a customer service software that unifies support channels like email, chat, and social media. It helps businesses manage customer queries efficiently, track tickets, and improve response times. Designed to enhance customer experience and s…
Freshchat is an AI-driven omnichannel messaging platform designed to enhance customer support through live chat and chatbot solutions. It enables customer interactions across multiple channels, including web, mobile, WhatsApp, and Facebook Messenger…
TrueReview is an automated platform that boosts online reviews, enhances visibility, and builds trust. It integrates with CRMs via Zapier or API, sending review requests through SMS and email. The platform uses AI to generate personalized responses …
Lumoa is an AI-driven customer experience platform that consolidates and analyzes feedback from multiple sources. It delivers real-time insights to enhance customer satisfaction and guide product development, identifying emerging trends and prioriti…
Feefo is a review platform that collects verified feedback from customers to provide actionable insights. It helps businesses improve services, boost sales, and enhance loyalty using AI-driven solutions. Feefo automates review collection, displays v…
Vitally's customer success platform automates workflows and strategies with real-time customer data, centralizing tools, enabling collaboration, and providing integrated dashboards for enhanced productivity, customer experience, and data management.
UserVoice is a product feedback management platform designed to help you collect, organize, and analyze customer feedback for continuous product discovery. It enables you to prioritize opportunities based on user insights, engage customers with real-time communication tools, and make data-driven decisions to develop impactful solutions aligned with genuine user needs.
UserVoice is a product feedback management platform designed to help you collect, organize, and analyze customer feedback for continuous product discovery. It enables you to prioritize opportunities based on user insights, engage customers with real-time communication tools, and make data-driven decisions to develop impactful solutions aligned with genuine user needs.
iPad
iPhone
Android
Web-Based
UserVoice is a customer engagement platform that helps businesses collect, prioritize, and analyze user feedback to drive product development and strategic decisions. The platform offers tools such as feedback forums, in-app widgets, and surveys, allowing businesses to gather insights directly from their users. With built-in analytics and reporting features, UserVoice enables teams to understand customer needs and make data-driven decisions that align with user expectations.
UserVoice also facilitates cross-department collaboration by streamlining the process of managing product feedback, saving time and ensuring alignment on strategic goals. With scalable pricing plans, it serves businesses of various sizes, from startups to large enterprises. Companies like Microsoft have used UserVoice to collect customer feedback, though many are transitioning to first-party solutions for this purpose.
Workflow Management
Requirements Management
Data Import/Export
Dashboard
Customizable Branding
Idea Ranking
Ideation
Survey/Poll Management
Mind Maps
Product Roadmapping
Negative Feedback Management
Multi-Channel Data Collection
Idea Management
Activity/News Feed
Discussions/Forums
Knowledge Base Management
Widgets
Polls/Voting
Product Data Management
Feedback Management
Surveys & Feedback
Engagement Tracking
Visual Analytics
Data Visualization
Real Time Analytics
Prioritization
Gantt/Timeline View
Customizable Fields
Collaboration Tools
Status Tracking
Email Management
Activity Dashboard
Project Management
Mobile Access
Activity Tracking
Self Service Portal
Customer Segmentation
API
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Wrike
Jira
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Crowdin
Genesys Cloud CX
Talkdesk
Sisense
ProjectManager
Wishpond
Customer.io
Actiondesk
Cyfe
BugHerd
Rippling
SurveyMonkey
Tidio
Segment
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