Software
We've compiled a list of 63 free and paid alternatives to Totango. The primary competitors include Gainsight, ChurnZero. In addition to these, users also draw comparisons between Totango and HubSpot Service Hub, Intercom, Salesforce Service Cloud. Also you can look at other similar options here: Customer Service Software, Customer Success Software.
We've compiled a list of 63 free and paid alternatives to Totango. The primary competitors include Gainsight, ChurnZero. In addition to these, users also draw comparisons between Totango and HubSpot Service Hub, Intercom, Salesforce Service Cloud. Also you can look at other similar options here: Customer Service Software, Customer Success Software.
Gainsight is a customer success platform that helps businesses improve retention and growth. It provides tools for customer health monitoring, engagement automation, and data analytics to identify risks and opportunities, enabling proactive manageme…
ChurnZero is a platform for managing and reducing customer loss (churn) in companies. It provides tools for interacting with customers, tracking their activity, and analyzing data to respond to signs of possible customer loss in a timely manner. Chu…
HubSpot Service Hub streamlines customer service with ticket management, a knowledge base, and automated responses. Consolidate data and channels for enhanced support, retention, and customer satisfaction. Elevate your service management with HubSpo…
Offers a unified Customer Service solution integrating automation and human support for enhanced customer satisfaction and cost reduction.
Salesforce Service Cloud is an integrated platform that enables businesses to optimize customer experience through a ticket management system, knowledge base, and social media. Provide fast and personalized support by using analytics to track and ma…
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
Lumoa is an AI-driven customer experience platform that consolidates and analyzes feedback from multiple sources. It delivers real-time insights to enhance customer satisfaction and guide product development, identifying emerging trends and prioriti…
ZapScale is a customer success platform for B2B SaaS companies that integrates seamlessly, provides pre-built KPIs and playbooks, tracks product adoption, and delivers customer health analytics. It automates workflows, enhances team productivity, an…
Vitally's customer success platform automates workflows and strategies with real-time customer data, centralizing tools, enabling collaboration, and providing integrated dashboards for enhanced productivity, customer experience, and data management.
UserGuiding is an all-in-one product adoption platform that allows non-technical teams to create and optimize in-app experiences without coding. It facilitates user onboarding, engagement, feedback collection, and behavior analysis, helping turn new…
Streamlines customer success for subscription-based businesses by harnessing customer data, monitoring activity changes, and fostering engagement.
Streamlines customer success for subscription-based businesses by harnessing customer data, monitoring activity changes, and fostering engagement.
iPhone
Web-Based
iPad
Totango is a customer success platform that helps businesses improve customer retention and drive revenue growth by providing a comprehensive suite of tools for customer engagement and success tracking. The platform offers features such as customer health monitoring, success tracking, and proactive issue resolution, allowing businesses to stay ahead of customer needs and prevent churn. With AI-powered insights, Totango helps teams focus on the most impactful actions that drive customer success, ensuring that businesses can optimize their customer relationships.
Totango also integrates seamlessly with popular CRM and support tools like Salesforce, Zendesk, and HubSpot, giving organizations a unified view of their customer data. Its scalability ensures that it can grow with a business, supporting an expanding customer base and evolving requirements. With its comprehensive features, Totango helps businesses streamline workflows, enhance customer experiences, and foster long-term loyalty, making it an essential tool for companies aiming to align their customer success and sales teams effectively.
Win/Loss Analysis
Predictive Analytics
Dashboard
Conversion Tracking
Account Management
Revenue Management
Health Score
Complaint Monitoring
Account Alerts
Survey/Poll Management
Usage Tracking/Analytics
Customer Management
Sentiment Analysis
Customer Engagement
Negative Feedback Management
Multi-Channel Data Collection
Lead Management
Communication Management
Campaign Management
Product Data Management
Feedback Management
Data Visualization
Template Management
Alerts/Notifications
Reporting/Analytics
Drip Campaigns
Customer Segmentation
Onboarding
Knowledge Management
Customer Journey Mapping
Share your opinion about the software, leave a review and help make it even better!
Office and Productivity Software Business and Commerce Tools Product Analytics Software Customer Journey Mapping Software Customer Success Software Digital Adoption Platform Software SAP Store Software Customer Data Platforms (CDP) Customer Journey Analytics Software Email Marketing Software Subscription Management Software Experience Management Software Account Management Software
Suggest Changes
Your Feedback
Your vote has been counted.
Do you have experience using this software?
