选择您的语言

主页 arrow-right ... arrow-right 客户服务软件 arrow-right 帮助台软件 arrow-right Next4biz CSM

我们整理了一个包含76个免费和付费的Next4biz CSM替代方案的列表。主要竞争对手包括:Salesforce Service CloudFreshdesk。除了这些之外,用户还会将Next4biz CSM与Zoho DeskServiceTitanHubSpot Service Hub进行比较。此外,您还可以在这里查看其他类似的选项:客户服务软件帮助台软件


ServiceTitan
Subscription

一体化现场服务管理平台,简化调度、派遣、开票和支付流程。其移动应用为技术人员提供优化工作表现和最大化客户价值的工具。

HubSpot Service Hub
Subscription Free Free Trial

HubSpot Service Hub 通过票单管理、知识库和自动回复简化客户服务。整合数据和渠道,增强支持、留住客户并提高客户满意度。使用 HubSpot 提升您的服务管理。

Kayako
Subscription Free Free Trial
Gladly
Subscription

Gladly: 具有直观帮助台软件的 B2C 客户服务平台。代理可跨渠道无缝处理咨询,无需票据。统一的界面提供了客户历史的连续视图,增强了个性化服务。

SysAid
Subscription Free Trial

Next4biz 是一个为高效提供支持而优化的客户服务管理平台,具有人工智能驱动的投诉解决、全渠道通信集成、工作流驱动管理、情感分析、预测性问题识别、可定制界面和高级报告功能。

Next4biz CSM 平台

Windows Windows
Web-Based Web-Based
Linux Linux

Next4biz CSM 视频和截图

Next4biz CSM 特点

tick-square Workflow Management
tick-square Website Integration
tick-square Third Party Integrations
tick-square Social Media Integration
tick-square Drag & Drop
tick-square Data Import/Export
tick-square Customizable Branding
tick-square Canned Responses
tick-square Auto-Responders
tick-square Call Center Management
tick-square Service Level Agreement (SLA) Management
tick-square Queue Management
tick-square Macros/Templated Responses
tick-square Help Desk Management
tick-square Customer Communication
tick-square Automated Routing
tick-square SSL Security
tick-square Virtual Assistant
tick-square Support Ticket Management
tick-square Alerts/Escalation
tick-square Multi-Channel Communication
tick-square Appointment Management
tick-square Configurable Workflow
tick-square Knowledge Base Management
tick-square Event Triggered Actions
tick-square SMS Messaging
tick-square Real-Time Chat
tick-square Inbox Management
tick-square Real-time Consumer-facing Chat
tick-square Proactive Chat
tick-square Communication Management
tick-square Interaction Tracking
tick-square Feedback Management
tick-square Employee Management
tick-square Surveys & Feedback
tick-square Engagement Tracking
tick-square Single Sign On
tick-square Multiple User Accounts
tick-square Email Templates
tick-square Customizable Templates
tick-square Real Time Data
tick-square Real Time Monitoring
tick-square Real Time Analytics
tick-square Workflow Configuration
tick-square Tagging
tick-square Real Time Notifications
tick-square Prioritization
tick-square Customizable Forms
tick-square Chat/Messaging
tick-square Role-Based Permissions
tick-square Customizable Fields
tick-square Search/Filter
tick-square Performance Metrics
tick-square Monitoring
tick-square Inventory Management
tick-square Email Management
tick-square Customizable Reports
tick-square Customer History
tick-square Contact Database
tick-square Activity Dashboard
tick-square Reporting & Statistics
tick-square Remote Access/Control
tick-square Document Storage
tick-square Customer Database
tick-square Contact Management
tick-square Calendar Management
tick-square Alerts/Notifications
tick-square Activity Tracking
tick-square Access Controls/Permissions
tick-square Self Service Portal
tick-square Reporting/Analytics
tick-square Live Chat
tick-square Call Routing
tick-square Client Portal
tick-square Customer Segmentation
tick-square IT Asset Management
tick-square CRM
tick-square API

最佳Next4biz CSM替代方案

分享您对软件的看法,留下评论,帮助使其变得更好!

建議更改

() out of 5
查看比较

你的反馈

选择评级
请选择评级

Your vote has been counted.

Do you have experience using this software?