选择您的语言

主页

...

客户服务软件

帮助台软件

Supportbench

Supportbench 替代品

100

我们整理了一个包含100个免费和付费的Supportbench替代方案的列表。主要竞争对手包括：Freshdesk， ServiceNow。除了这些之外，用户还会将Supportbench与Jira Service Management， Kayako， Intercom进行比较。此外，您还可以在这里查看其他类似的选项：客户服务软件， 帮助台软件。

我们整理了一个包含100个免费和付费的Supportbench替代方案的列表。主要竞争对手包括：Freshdesk， ServiceNow。除了这些之外，用户还会将Supportbench与Jira Service Management， Kayako， Intercom进行比较。此外，您还可以在这里查看其他类似的选项：客户服务软件， 帮助台软件。

Free Subscription Free Trial

105

Subscription Free Free Trial

7

Jira Service Management

Subscription Free Free Trial

95

Jira 服务管理是一个人工智能驱动的平台，可简化 IT、工程、员工和客户服务工作流程。它能集中管理请求、自动化流程，并在开发、运维和業務团队之间实现无缝集成，还具有可定制模板和动态表单等功能，从而实现高效管理。

Subscription Free Free Trial

10

Subscription Free Trial

43

Subscription Free Trial

72

Salesforce Service Cloud

Subscription Free Trial

59

91

Subscription Free Trial

89

Next4biz 是一个为高效提供支持而优化的客户服务管理平台，具有人工智能驱动的投诉解决、全渠道通信集成、工作流驱动管理、情感分析、预测性问题识别、可定制界面和高级报告功能。

Subscription Free Free Trial

89

ClearFeed 是一个人工智能支持平台，适用于使用 Slack 和 MS Teams 的团队。它通过分流请求、将聊天转换为票据以及提供电子邮件支持来简化服务台任务。其功能包括由 GPT 驱动的助手、服务指标跟踪，以及与现有服务台的集成，以实现更好的协作和可视性。

Supportbench

Subscription

Free Trial

Twitter Facebook

57

Subscription

Free Trial

Twitter Facebook

57

Supportbench 平台

Linux

Mac

iPad

iPhone

Windows

Web-Based

Android

Supportbench 视频和截图

Supportbench 特点

Workflow Management

Website Integration

Third Party Integrations

Text Editing

Social Media Integration

Routing

Multi-Language

Full Text Search

File Management

Drag & Drop

Data Import/Export

Dashboard

Customizable Branding

Cataloging/Categorization

Canned Responses

Auto-Responders

Issue Auditing

Decision Support

Online Forums

Call Center Management

Survey/Poll Management

Voice Mail

Service Level Agreement (SLA) Management

Customer Complaint Tracking

Support Ticket Tracking

Queue Management

Macros/Templated Responses

Help Desk Management

Customer Communication

Automated Routing

Issue Tracking

SSL Security

Virtual Assistant

Customer Service Analytics

Chatbot

Support Ticket Management

Alerts/Escalation

Social Media Monitoring

Multi-Channel Communication

Appointment Management

Issue Management

Configurable Workflow

Content Library

Discussions/Forums

Knowledge Base Management

Content Management

Event Triggered Actions

Widgets

SMS Messaging

Real-Time Chat

Inbox Management

Communication Management

Application Management

Interaction Tracking

Feedback Management

Employee Management

Surveys & Feedback

Engagement Tracking

Single Sign On

Multiple User Accounts

Email Templates

Customizable Templates

Real Time Data

Real Time Monitoring

Real Time Analytics

Workflow Configuration

Tagging

Rules-Based Workflow

Real Time Updates

Real Time Notifications

Prioritization

Customizable Forms

Commenting/Notes

Chat/Messaging

Assignment Management

Task Progress Tracking

Role-Based Permissions

Customizable Fields

Collaboration Tools

Search/Filter

Performance Metrics

Monitoring

Inventory Management

Email Management

Customizable Reports

Customer History

Contact Database

Case Management

Activity Dashboard

Reporting & Statistics

Real Time Reporting

Multi-Channel Management

Document Storage

Customer Database

Contact Management

Calendar Management

Alerts/Notifications

Activity Tracking

Access Controls/Permissions

Self Service Portal

Reporting/Analytics

Live Chat

Call Routing

Client Portal

Audit Trail

Customer Segmentation

IT Asset Management

CRM

Task Management

API

最佳Supportbench替代方案

Jira Service Management

Supportbench 集成

RingCentral MVP

Supportbench 比較

Jira Service Management

Salesforce Service Cloud

与同类软件比较

分享您对软件的看法，留下评论，帮助使其变得更好！

Supportbench 类别

多语种客户支持软件客户互动管理 (CIM) 软件投诉管理软件知识管理软件分析平台客户服务自动化软件客户支持软件实时聊天软件帮助台软件其他客户关系管理软件建筑客户关系管理软件知识库软件