Software
We've compiled a list of 99 free and paid alternatives to Freshservice. The primary competitors include monday sales CRM, Freshdesk. In addition to these, users also draw comparisons between Freshservice and Jira Service Management, ScalePad Lifecycle Manager, Proactivanet. Also you can look at other similar options here: IT Management Software, ITSM Software.
We've compiled a list of 99 free and paid alternatives to Freshservice. The primary competitors include monday sales CRM, Freshdesk. In addition to these, users also draw comparisons between Freshservice and Jira Service Management, ScalePad Lifecycle Manager, Proactivanet. Also you can look at other similar options here: IT Management Software, ITSM Software.
Improve your sales efficiency with monday sales CRM. Centralize customer data, automate tasks, and track deals for a seamless process. Use real-time analytics for deep insights.
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
Jira Service Management is an AI-driven platform that streamlines IT, engineering, employee, and customer service workflows. It centralizes requests, automates processes, and integrates seamlessly across Dev, Ops, and business teams, with features l…
ScalePad Lifecycle Manager is a platform for MSPs that streamlines IT asset management and client communication. It offers tools for creating visual reports, roadmaps, and scorecards, automating tasks, gathering insights, and planning long-term stra…
Proactivanet is an advanced ITAM & ITSM solution that streamlines the management of IT assets and services, discovering your entire infrastructure, identifying vulnerabilities, optimizing hardware and software investments, and ensuring audit complia…
Vivantio is a cloud-based service management platform that reduces operational costs and enhances service delivery for B2B teams. It combines enterprise-level features with modern flexibility to optimize workflows across IT, operations, and customer…
HaloITSM is an AI-powered ITSM software solution designed to streamline IT service desk operations. It standardizes processes with ITIL-aligned workflows, automates incident management, and provides valuable analytics to enhance efficiency and produ…
SysAid is an AI-powered ITSM platform that delivers automated IT service management, featuring a conversational chatbot for user support, AI-driven ticket categorization, and workflow automation. It empowers agents with sentiment analysis and asset …
Autotask PSA is a centralized platform that streamlines business operations, offering customizable dashboards, automation, alert management, and insights for documentation and remote device control. It improves productivity, profitability, and servi…
Serviceware Knowledge is a centralized knowledge management platform designed to streamline the creation, organization, and distribution of relevant information. It leverages AI for content creation and smart search capabilities to ensure efficient …
Freshservice is an AI-driven IT help desk solution designed to streamline IT operations and enhance collaboration. It automates workflows with built-in AI, offering self-service, performance insights, and codeless automation. With omnichannel support and real-time IT asset management, Freshservice enhances efficiency and business continuity while adhering to ITIL guidelines to effectively manage incidents, service requests, and changes.
Freshservice is an AI-driven IT help desk solution designed to streamline IT operations and enhance collaboration. It automates workflows with built-in AI, offering self-service, performance insights, and codeless automation. With omnichannel support and real-time IT asset management, Freshservice enhances efficiency and business continuity while adhering to ITIL guidelines to effectively manage incidents, service requests, and changes.
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Freshservice is a cloud-based IT service management (ITSM) software designed to simplify and automate IT operations. It offers core ITSM features such as incident management, problem management, change management, and asset management. The platform includes a user-friendly service catalog and a self-service portal, enabling users to submit requests and track progress independently. Freshservice supports automation workflows, SLA management, and integrated knowledge bases, helping teams resolve issues faster and maintain service quality. It also provides real-time reporting and analytics to monitor IT performance and identify improvement areas.
The main benefits of Freshservice lie in its ease of use, quick deployment, and scalability for businesses of any size. It enhances productivity by automating routine tasks and streamlining communication between IT and end-users. The software integrates with popular tools, offering a unified approach to IT management. Freshservice reduces downtime and operational costs while improving service delivery, making it a reliable solution for efficient IT support and infrastructure management.
Workflow Management
Version Control
Social Media Integration
Recruitment Management
Interview Management
Data Import/Export
Customizable Branding
Interactive Elements
Leave Policy Management
Employee Handbook
360 Degree Feedback
Resume Storage
Resume Search
Resume Parsing
Recruiting Firms
Jobs Board
Job Requisition
Job Posting
Job Application Management
Interview Scheduling
Careers Page
Candidate Tracking
Candidate Profiles
Candidate Management
Boolean Search
Assessment Management
Employee Photos
SSL Security
Leave Tracking
Time Off Requests
Orientation Workflow Management
Feedback Management
Employee Management
Electronic Forms
E-Verify/I-9 Forms
Electronic Signature
Email Templates
Customizable Templates
Multi-Channel Marketing
Tagging
Real Time Notifications
Commenting/Notes
Role-Based Permissions
Reminders
Customizable Fields
Collaboration Tools
Email Management
Document Management
Customizable Reports
Approval Process Control
Reporting & Statistics
Mobile Access
Calendar Management
Alerts/Notifications
Access Controls/Permissions
Self Service Portal
Employee Profiles
Compensation Management
Reporting/Analytics
Time Off Management
Succession Planning
Employee Database
Applicant Tracking
Onboarding
Calendar Sync
Task Management
Google Contacts
Squadcast
ISL Light
LogMeIn Rescue
Google Calendar
APIANT
Cognito Forms
Zapier
DocuSign
BetterCloud
Slack
Jira
Geckoboard
Egnyte
TeamViewer
Box
Pivotal Tracker
Pipeliner CRM
Zluri
OpsGenie
OneLogin
HelloID
Time Doctor
Freshchat
PagerDuty
Cyfe
ManageEngine ADManager Plus
WorkflowMax
SIGNL4
BugHerd
SurveyMonkey
Harvest
NetCrunch
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