Software
We've compiled a list of 342 free and paid alternatives to SysAid. The primary competitors include monday.com, Viewabo. In addition to these, users also draw comparisons between SysAid and TeamViewer, GitHub, Wireshark. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 342 free and paid alternatives to SysAid. The primary competitors include monday.com, Viewabo. In addition to these, users also draw comparisons between SysAid and TeamViewer, GitHub, Wireshark. Also you can look at other similar options here: Business and Commerce Tools.
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TeamViewer lets you establish a connection to any PC or server within just a few seconds.
GitLab is a on-premise or hosted Git repository management tool.
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AnyDesk is remote desktop software that is free for personal use.
UltraVNC is a powerful, easy to use and free software that can display the screen of another...
Zapier enables you to automate tasks between other online services (services like Salesforce...
SysAid Help Desk Software by Ilient.
SysAid Help Desk Software by Ilient.
Linux
Mac
iPad
iPhone
Android
Web-Based
Windows
SysAid Help Desk Software by Ilient. SysAid, formerly Ilient, offers a powerful and dynamic web-based infrastructure solution for the internal and external service desk. Our trademark SysAid products combine feature-richness with true ease-of-use, seamless installation and smooth integration. Service professionals in over 55,000 companies worldwide enjoy unrivalled service excellence and a competitive edge above the rest with our premium suite of software management tools.
Workflow Management
Third Party Integrations
Social Media Integration
Service Reporting
Service Catalog
Remote Access & Monitoring
Recurring Issues
Procurement Management
Problem Management
Patch Management
License Management
Incident Management
IT Reporting
Full Text Search
Event Logs
Drag & Drop
Data Import/Export
Dashboard
Customizable Branding
Customer Support
Contract/License Management
CPU Monitoring
CMDB
Bandwidth Monitoring
Analytics
Issue Auditing
IT Asset Tracking
Maintenance Management
Scheduled/Automated Reports
Benchmarking
Service Level Agreement (SLA) Management
Uptime Reporting
Support Ticket Tracking
Macros/Templated Responses
Help Desk Management
Automated Routing
SSL Security
Virtual Assistant
Chatbot
Support Ticket Management
Alerts/Escalation
Multi-Channel Communication
Dashboard Creation
Configurable Workflow
Availability Management
Knowledge Base Management
Real-Time Chat
Interaction Tracking
Feedback Management
Surveys & Feedback
Configuration Management
Remote Monitoring & Management
Single Sign On
Email Templates
Customizable Templates
Visual Analytics
Data Visualization
Real Time Monitoring
Change Management
Barcode/Ticket Scanning
Workflow Configuration
Rules-Based Workflow
Real Time Updates
Real Time Notifications
Prioritization
Customizable Forms
Chat/Messaging
Assignment Management
Task Progress Tracking
Role-Based Permissions
Customizable Fields
Compliance Tracking
Collaboration Tools
Status Tracking
Performance Metrics
Monitoring
Inventory Management
Email Management
Customizable Reports
Audit Management
Approval Process Control
Activity Dashboard
Supplier Management
Reporting & Statistics
Remote Access/Control
Real Time Reporting
Project Management
Mobile Access
Document Storage
Compliance Management
Asset Tracking
Alerts/Notifications
Activity Tracking
Access Controls/Permissions
Self Service Portal
Reporting/Analytics
User Management
Live Chat
Release Management
Client Portal
Asset Lifecycle Management
Server Monitoring
IT Asset Management
Network Monitoring
Task Management
Knowledge Management
Performance Monitoring
API
TeamViewer
Trello
Slack
Jira
DocuSign
Zapier
Microsoft Teams
Okta
Qlik Sense
Ekran System
OneLogin
SIGNL4
Google Workspace
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