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We've compiled a list of 100 free and paid alternatives to Vivantio. The primary competitors include monday sales CRM, monday.com. In addition to these, users also draw comparisons between Vivantio and Freshdesk, ServiceNow, Jira Service Management. Also you can look at other similar options here: IT Management Software, ITSM Software.
We've compiled a list of 100 free and paid alternatives to Vivantio. The primary competitors include monday sales CRM, monday.com. In addition to these, users also draw comparisons between Vivantio and Freshdesk, ServiceNow, Jira Service Management. Also you can look at other similar options here: IT Management Software, ITSM Software.
Improve your sales efficiency with monday sales CRM. Centralize customer data, automate tasks, and track deals for a seamless process. Use real-time analytics for deep insights.
A versatile cloud-based platform, optimizes project management and team collaboration. Boosting productivity across software development, marketing, sales CRM, HR, it empowers seamless task tracking, deadline management, and analytics for enhanced p…
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
Jira Service Management is an AI-driven platform that streamlines IT, engineering, employee, and customer service workflows. It centralizes requests, automates processes, and integrates seamlessly across Dev, Ops, and business teams, with features l…
Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.
SysAid is an AI-powered ITSM platform that delivers automated IT service management, featuring a conversational chatbot for user support, AI-driven ticket categorization, and workflow automation. It empowers agents with sentiment analysis and asset …
Kayako is a customer service software that unifies support channels like email, chat, and social media. It helps businesses manage customer queries efficiently, track tickets, and improve response times. Designed to enhance customer experience and s…
Dynamic work management platform fostering seamless collaboration in task handling, project planning, and document sharing. Perfect for businesses with multiple teams requiring efficient coordination. Track time and manage tasks effortlessly.
Action1 is a cloud-based patch management platform that automates real-time patching and security compliance for Windows, macOS, and third-party apps. It provides scalable, secure endpoint management without requiring VPNs, ensuring ongoing complian…
Vivantio is a cloud-based service management platform that reduces operational costs and enhances service delivery for B2B teams. It combines enterprise-level features with modern flexibility to optimize workflows across IT, operations, and customer service. Scalable for large, multi-site organizations, Vivantio offers intuitive, cost-effective solutions with flexible licensing.
Vivantio is a cloud-based service management platform that reduces operational costs and enhances service delivery for B2B teams. It combines enterprise-level features with modern flexibility to optimize workflows across IT, operations, and customer service. Scalable for large, multi-site organizations, Vivantio offers intuitive, cost-effective solutions with flexible licensing.
Mac
Windows
Linux
Web-Based
Vivantio is a versatile service management platform designed to improve efficiency across a variety of service teams, such as IT, HR, legal, and finance. The platform allows businesses to configure service levels, automate workflows, and create customized service catalogs. These features help organizations streamline operations, enhance service delivery, and increase customer satisfaction. Vivantio aligns with ITIL 4 best practices and integrates seamlessly with tools like Microsoft Teams, Slack, and Azure DevOps, further improving workflow efficiency.
The platform also utilizes AI automation to enhance service delivery, providing predictive insights and personalized service. This automation contributes to better operational efficiency and improved customer experiences. Vivantio’s user-friendly interface and robust analytics allow service teams to monitor performance and make data-driven decisions, supporting continuous improvement. As a cloud-based solution, Vivantio ensures high uptime and accessibility, making it an ideal choice for organizations seeking a scalable and flexible service management system.
Workflow Management
Website Integration
WYSIWYG Editor
Third Party Integrations
Text Editing
Social Media Integration
Service Request Management
Service Catalog
Resource Allocation & Planning
Recurring Issues
Procurement Management
Problem Management
Multi-Language
Issue Scheduling
Incident Management
IT Risk Management
IT Reporting
Full Text Search
Drag & Drop
Data Import/Export
Dashboard
Customizable Branding
Customer Support
Contract/License Management
Cataloging/Categorization
CMDB
CES Survey Structure
Auto-Responders
Analytics
Active Directory Integration
Localization Automation
Issue Auditing
IT Asset Tracking
Renewal Management
Complaint Monitoring
Account Alerts
NPS of Customers
NPS Survey Structure
CSAT Survey Structure
Mobile Interface
Maintenance Scheduling
Maintenance Management
Customer Experience Management
Call Center Management
Scheduled/Automated Reports
Survey/Poll Management
Rich Text Editor
Service Level Agreement (SLA) Management
Support Ticket Tracking
Queue Management
Macros/Templated Responses
Help Desk Management
Customer Communication
Automated Routing
Usage Tracking/Analytics
Customer Management
Issue Tracking
SSL Security
Support Ticket Management
Alerts/Escalation
Capacity Management
Multi-Channel Communication
Internal Chat Integration
Appointment Management
Negative Feedback Management
Dashboard Creation
Issue Management
Forecasting
Configurable Workflow
Segmentation
Availability Management
Knowledge Base Management
Content Management
Event Triggered Actions
Widgets
SMS Messaging
Real-Time Chat
Inbox Management
Communication Management
Application Management
Process/Workflow Automation
Interaction Tracking
Customer Portal
Templates
Feedback Management
Employee Management
Surveys & Feedback
Engagement Tracking
Configuration Management
Single Sign On
Multiple User Accounts
Email Templates
Customizable Templates
Visual Analytics
Real Time Data
Data Visualization
Trend Analysis
Real Time Analytics
Change Management
Workflow Configuration
Tagging
Rules-Based Workflow
Real Time Updates
Real Time Notifications
Prioritization
Customizable Forms
Commenting/Notes
Chat/Messaging
Assignment Management
Task Progress Tracking
Role-Based Permissions
Reminders
Customizable Fields
Compliance Tracking
Collaboration Tools
Search/Filter
Performance Metrics
Inventory Management
Email Management
Document Management
Customizable Reports
Customer History
Contact Database
Audit Management
Approval Process Control
Activity Dashboard
Supplier Management
Requisition Management
Reporting & Statistics
Remote Access/Control
Real Time Reporting
Project Management
Mobile Access
Document Storage
Customer Database
Cost Tracking
Contact Management
Compliance Management
Calendar Management
Asset Tracking
Alerts/Notifications
Activity Tracking
Access Controls/Permissions
Self Service Portal
Reporting/Analytics
User Management
Live Chat
Release Management
Call Routing
Client Portal
Service History
Asset Lifecycle Management
Audit Trail
Customer Segmentation
IT Asset Management
CRM
Onboarding
Task Management
Knowledge Management
API
OpsGenie
Microsoft Azure
Okta
Slack
Jira
Twilio
New Relic
Azure Active Directory
Gmail
Microsoft Teams
Salesforce Platform
PagerDuty
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