Software
We've compiled a list of 52 free and paid alternatives to HaloITSM. The primary competitors include Wrike, ServiceNow. In addition to these, users also draw comparisons between HaloITSM and Freshservice, SysAid, SolarWinds Service Desk. Also you can look at other similar options here: IT Management Software, ITSM Software.
We've compiled a list of 52 free and paid alternatives to HaloITSM. The primary competitors include Wrike, ServiceNow. In addition to these, users also draw comparisons between HaloITSM and Freshservice, SysAid, SolarWinds Service Desk. Also you can look at other similar options here: IT Management Software, ITSM Software.
Dynamic work management platform fostering seamless collaboration in task handling, project planning, and document sharing. Perfect for businesses with multiple teams requiring efficient coordination. Track time and manage tasks effortlessly.
Freshservice is an AI-driven IT help desk solution designed to streamline IT operations and enhance collaboration. It automates workflows with built-in AI, offering self-service, performance insights, and codeless automation. With omnichannel suppor…
SysAid is an AI-powered ITSM platform that delivers automated IT service management, featuring a conversational chatbot for user support, AI-driven ticket categorization, and workflow automation. It empowers agents with sentiment analysis and asset …
SolarWinds Service Desk is an AI-powered, cloud-based IT service management (ITSM) platform designed to maximize productivity and accelerate resolution. It offers incident management, IT asset management, CMDB, change management, and enterprise serv…
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
Action1 is a cloud-based patch management platform that automates real-time patching and security compliance for Windows, macOS, and third-party apps. It provides scalable, secure endpoint management without requiring VPNs, ensuring ongoing complian…
Vivantio is a cloud-based service management platform that reduces operational costs and enhances service delivery for B2B teams. It combines enterprise-level features with modern flexibility to optimize workflows across IT, operations, and customer…
NinjaOne is a UEM and IT management platform that simplifies endpoint management. It offers remote monitoring, patch management, software deployment, and automation. NinjaOne provides cloud-first endpoint backup, security, and remote access, enablin…
HaloITSM is an AI-powered ITSM software solution designed to streamline IT service desk operations. It standardizes processes with ITIL-aligned workflows, automates incident management, and provides valuable analytics to enhance efficiency and productivity. Key features include change control, asset management, and a self-service portal, with the platform integrating with various apps to centralize systems into a single application.
HaloITSM is an AI-powered ITSM software solution designed to streamline IT service desk operations. It standardizes processes with ITIL-aligned workflows, automates incident management, and provides valuable analytics to enhance efficiency and productivity. Key features include change control, asset management, and a self-service portal, with the platform integrating with various apps to centralize systems into a single application.
Linux
Mac
iPad
iPhone
Windows
Web-Based
Android
HaloITSM is an advanced IT service management platform designed to streamline the handling of requests, incidents, and changes within organizations. With its versatility, HaloITSM supports the entire lifecycle of IT services, offering an intuitive interface that simplifies task management. The tool integrates with popular platforms like Microsoft Teams and Office 365, enhancing workflow efficiency.
HaloITSM automates routine processes, including ticket assignment and SLA management, ensuring quick responses to user queries. Its analytics tools provide valuable insights into performance, helping to improve service quality. Additionally, HaloITSM is highly customizable, allowing businesses of all sizes to tailor the system to their needs. This makes it an ideal solution for organizations looking to enhance customer service and boost IT department productivity.
Access Controls/Permissions
Third Party Integrations
Document Management
Activity Dashboard
Task Management
Workflow Management
Social Media Integration
Service Request Management
Service Catalog
Resource Allocation & Planning
Request Assignment
Release & Deployment
Relationship Mapping
Procurement Management
Problem Management
On Call Scheduling
OSHA Compliance
Multi-Language
License Management
Incident Reporting
Incident Management
Impact Management
IT Risk Management
IT Incident Management
Drag & Drop
Device Auto Discovery
Data Import/Export
Customizable Branding
Customer Support
Corrective and Preventive Actions (CAPA)
Event Logs
Contract/License Management
Communications Management
CMDB
Analytics
Active Directory Integration
Localization Automation
IT Asset Tracking
Maintenance Scheduling
Maintenance Management
Email Alerts
Call Center Management
Scheduled/Automated Reports
Benchmarking
Training Management
Risk Assessment
Risk Analysis
Risk Alerts
Inspection Management
Service Level Agreement (SLA) Management
Support Ticket Tracking
Macros/Templated Responses
Help Desk Management
Automated Routing
SSL Security
Virtual Assistant
Support Ticket Management
Alerts/Escalation
Capacity Management
Multi-Channel Communication
Dashboard Creation
Issue Management
Configurable Workflow
Availability Management
Knowledge Base Management
Widgets
Real-Time Chat
Mobile Alerts
Interaction Tracking
Data Mapping
Surveys & Feedback
Configuration Management
Single Sign On
Email Templates
Customizable Templates
Data Visualization
Real Time Monitoring
Change Management
Barcode/Ticket Scanning
API
Workflow Configuration
Real Time Notifications
Collaboration Tools
Prioritization
Forms Management
Customizable Forms
Chat/Messaging
Reminders
Customizable Fields
Compliance Tracking
Status Tracking
Performance Metrics
Monitoring
Inventory Management
Email Management
Customizable Reports
Customer History
Audit Management
Approval Process Control
Supplier Management
Requisition Management
Reporting & Statistics
Remote Access/Control
Real Time Reporting
Project Management
Mobile Access
Document Storage
Customer Database
Cost Tracking
Contact Management
Compliance Management
Alerts/Notifications
Asset Tracking
Activity Tracking
Self Service Portal
Reporting/Analytics
User Management
Disaster Recovery
Live Chat
Release Management
Client Portal
Service History
Asset Lifecycle Management
Audit Trail
IT Asset Management
CRM
Knowledge Management
Performance Monitoring
Safety Incident Management
Investigation Management
Dynamics 365
Microsoft Azure
Okta
Slack
Jira
Microsoft Teams
LogMeIn Rescue
Quickbooks Online
Salesforce Marketing Cloud
TeamViewer
Xero
AnyDesk
Cisco Jabber
PagerDuty
Zapier
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