Call Recording Software

107

Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.

83

Conversational intelligence platform empowers businesses to extract actionable insights from calls, enhancing customer acquisition at lower costs. AI-driven insights maximize ad spend efficiency, and contact centers achieve higher conversion rates.

82

Web-based solution for businesses, managing customer success, conversational marketing, and call records. Features call tracking for revenue analysis, ensuring campaign tracking and matching sales to sources.

81

LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.

78

Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.

78

Cloud-based call tracking software that centralizes call attribution, recording, routing, and marketing campaigns. Manage affiliate activities, and design networks with the visual editor.

76

Call tracking and telephone software for businesses, allowing search and activation of toll-free and vanity numbers compliant with FCC regulations. Features include caller ID and identifying forwarded calls.

73

Gong.io - conversation analytics and coaching platform that provides call and meeting insights to help sales teams improve communication and close deals more effectively. Using AI to analyze calls, providing feedback on key takeaways, conversation t…

71

BT MeetMe with Dolby Voice is a high-quality conferencing system developed jointly by BT Group and Dolby Laboratories. It provides conference participants with superior audio quality, making their discussions more productive and effective.

69

JustCall is an AI-powered customer communication platform for sales and customer support teams. It enables teams to connect with customers across channels, automate workflows, and coach team members for better performance. The platform includes feat…

69

Kavkom: Cloud-connected mobile telephony offering prorated billing, unlimited calls, call recording, IVR, voicemail, click-to-call, advanced stats, dedicated manager, number portability, HD voice quality, and virtual numbers. Suitable for mobile age…

62

Telnyx is a global communication platform providing carrier-grade services on a private cloud-based IP network. Platform offers voice, messaging, numbers, video, and more solutions through RESTful APIs and the Mission Control Portal. From in-app mes…

59

Talkdesk is a cloud-based contact center platform that helps businesses improve customer service using artificial intelligence.

57

Mitel specializes in the development and delivery of telecommunications solutions for business and offers a wide range of products and services, including IP telephony, video conferencing, messaging, customer relationship management systems and othe…

56

Salesken is an intelligent sales automation platform designed to enhance sales processes through advanced functionalities. It includes voice call analytics, key point detection, AI-driven sales suggestions, sales skills training modules, and data vi…

53

Bitrix24 is an integrated business management platform that provides a wide range of tools for collaboration, task management, communication, and other corporate functions. The main features include CRM, project management, task management, calendar…

46

Voximplant is a cloud-based communications platform for building voice and video applications that offers a set of APIs for developers. It allows you to integrate voice, video, and messaging into your web and mobile applications.

43

Laxis AI Meeting Assistant is a solution that captures and distills key insights from customer interactions. It offers seamless integration across platforms, note-taking capabilities, auto-generated meeting summaries, follow-up email generation, and…

40

RingCentral MVP is an integrated business communication platform offering a full suite of services: messaging, video conferencing, VoIP calls. Facilitating seamless remote collaboration, it integrates with Google Workspace, Microsoft 365, and many o…

32

Fireflies.ai leverages advanced generative AI to revolutionize your team's voice conversations. Transcribe, summarize, search, and analyze meetings effortlessly. Seamlessly integrate with Zoom, Google Meet, Microsoft Teams, Webex, and more. Elevate …

14

Product management solution. Set strategic roadmaps, prioritize features by product value, and create visual plans for initiatives and launches. Use live dashboards to track progress and communicate updates.

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Multichannel cloud communication solution (calls, SMS, video calls, emails) designed to enhance customer experience and maximize sales. Integrate with over 80 business tools, including CRM and helpdesk, for streamlined operations.

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Leader in conversation analytics, offering marketers actionable insights with simple code implementation. Track and attribute leads, capture true lead volume, and report on conversation quality.