Software
We've compiled a list of 48 free and paid alternatives to Verax Service Desk. The primary competitors include Freshdesk, InvGate Service Desk. In addition to these, users also draw comparisons between Verax Service Desk and Zendesk Suite, osTicket, Zent.io. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 48 free and paid alternatives to Verax Service Desk. The primary competitors include Freshdesk, InvGate Service Desk. In addition to these, users also draw comparisons between Verax Service Desk and Zendesk Suite, osTicket, Zent.io. Also you can look at other similar options here: Business and Commerce Tools.
86
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
68
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
65
Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.
47
42
39
((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process...
38
36
31
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you...
25
17
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and...
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and...
Windows
Linux
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.
Verax Service Desk helps to:
*Control incident resolution workflow from assigning tasks to administrators and resolving incidents, to automating workflows and tracking them through to completion.
*Shorten incident resolution time based on experience-based information stored in the knowledgebase.
*Ensure that incidents are resolved in a timely manner via fully configurable escalation and notification procedures.
*Monitor and report SLA (Service Level Agreements) compliance.
*Integrate service and support processes across multiple departments.
Incident management
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