Software
We've compiled a list of 131 free and paid alternatives to Trakdesk. The primary competitors include HelpCrunch, UseResponse. In addition to these, users also draw comparisons between Trakdesk and SupportBee, UserVoice, Freshdesk. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 131 free and paid alternatives to Trakdesk. The primary competitors include HelpCrunch, UseResponse. In addition to these, users also draw comparisons between Trakdesk and SupportBee, UserVoice, Freshdesk. Also you can look at other similar options here: Business and Commerce Tools.
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Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
74
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
71
LiveAgent is a software for providing customer support and keeping records of calls in team structures. It simplifies the process of processing customer questions and ensures effective information exchange within the team.
70
Get Satisfaction is a community platform that helps companies create engaging customer experiences...
70
Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.
67
Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…
29
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you...
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you...
Windows
Web-Based
Linux
iPad
Mac
Android
iPhone
Trakdesk is a cloud-based customer support software and helpdesk solution that lets you efficiently manage your customers through various channels no matter where they are. Some popular features include:
- Knowledge base and self service portal
- Customer portal
- Automations: event triggers, automatic automation, macros
- Gamification - quests
- Multi-language
- Satisfaction surveys
- Custom domain mapping
- Customizable themes
- Customizable ticket, customer and company forms
- Service level agreement - SLA
- Business hours
- Ticket scheduler
- Multiple products and brands
And many more..
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Customer support
Customer Feedback
Software as a Service
Knowledge base
Gamification
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