Software
We've compiled a list of 80 free and paid alternatives to Web Help Desk. The primary competitors include HelpCrunch, SupportBee. In addition to these, users also draw comparisons between Web Help Desk and Freshdesk, InvGate Service Desk, Deskpro. Also you can look at other similar options here: Business and Commerce Tools.
We've compiled a list of 80 free and paid alternatives to Web Help Desk. The primary competitors include HelpCrunch, SupportBee. In addition to these, users also draw comparisons between Web Help Desk and Freshdesk, InvGate Service Desk, Deskpro. Also you can look at other similar options here: Business and Commerce Tools.
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Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
68
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
63
Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…
62
Supportbench is a comprehensive customer support management platform designed to streamline customer service operations. It offers a robust ticketing system for efficient issue tracking, a knowledge base for quick access to FAQs and documentation, l…
61
Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.
59
Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.
56
A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…
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Simplicity and automation to streamline help desk ticketing and incident management
Simplicity and automation to streamline help desk ticketing and incident management
Windows
Web-Based
Linux
Mac
iPhone
With Web Help Desk, you no longer have to worry about manual ticket generation and the hassle of individually routing each ticket. Incident creation, technician task assignment, SLA alerts, escalations, and tracking every step of the response process—all of this happens automatically. That way, you can close tickets efficiently, help put end users back in business, and restore productivity—which might even make management smile.
IT Asset Management
Knowledge base
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