We've compiled a list of 82 free and paid alternatives to osTicket. The primary competitors include Help Scout, HelpCrunch. In addition to these, users also draw comparisons between osTicket and UseResponse, SupportBee, Freshdesk. Also you can look at other similar options here: Development Tools.
We've compiled a list of 82 free and paid alternatives to osTicket. The primary competitors include Help Scout, HelpCrunch. In addition to these, users also draw comparisons between osTicket and UseResponse, SupportBee, Freshdesk. Also you can look at other similar options here: Development Tools.
A user-friendly platform for handling all customer requests. Help Scout simplifies teamwork in mailboxes (e.g. support@, info@), live chat, help centers, etc. Manage all conversations effortlessly, with automation and collaboration features for fast…
Freshdesk is a cloud-based customer service management and support software. This platform provides tools for maintaining a knowledge base, tracking customer questions and requests, and automating request processing.
Zendesk Suite is an integrated customer service platform that includes a variety of tools for interacting with customers, providing support, and managing customer relationships.
Supportbench is a comprehensive customer support management platform designed to streamline customer service operations. It offers a robust ticketing system for efficient issue tracking, a knowledge base for quick access to FAQs and documentation, l…
Deskpro is a robust help desk software for enterprises. Centralized ticket registration, multichannel support (email, chat, social media), self-service knowledge base, automation, reporting, integrations and customization help increase customer sati…
Zoho Desk allows organizations to effectively interact with customers, track requests, manage workflows, and provide support through various channels such as email, chat, and phone.
osTicket is a widely-used open source support ticket system.
osTicket is a widely-used open source support ticket system.
osTicket Video and Screenshots
osTicket Overview
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.
osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, web-based and easy to setup and use. The best part is, it's completely free.