Alternatives to Atera

  • ConnectWise

    ConnectWise offers IT organizations hosted business automation software to sell, manage, implement, deliver and bill IT products and services to lower costs and increase revenue. The #1 Professional Services Automation (PSA) solution

    Commercial Web-Based

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  • SupportPal

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, ma…

    Commercial Self-Hosted Web-Based

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  • Sygma

    The easiest way to manage your IT service business. Cloud-based ticketing, time tracking, knowledge management, and billing software for MSPs, IT providers, and developers.

    Freemium Linux Mac Windows Web-Based

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  • Codejig ERP

    Codejig ERP is powerful and simple business management software for micro, small and medium-sized companies. It covers accounting operations, sales, purchases and much more. The ERP is built with a rapid application development platform called Codej…

    Commercial Web-Based

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  • Kaseya Network Monitor

    Intellipool Network Monitor has been renamed to Kaseya Network Monitor. Kaseya Network Discovery allows you to find, catalog, deploy, view, manage and report on all IP devices on the network. Simply said, if you cannot find everything connected to t…

    Commercial Windows

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  • Autotask

    Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service Providers to sell, implement, deliver and bill their services.Autotask will help you improve your business performance through the automation and management of your p…

    Commercial Windows Web-Based

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  • Gorgias Helpdesk

    Gorgias is a helpdesk built to provide great support at scale. It provides the best API in the space to connect your CRM, your order management system, etc. You can manage all your customer support interactions in one screen. Gorgias' machine learni…

    Commercial Web-Based

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  • Trellis Desk

    Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that en…

    Open Source Free Self-Hosted

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  • offers all the essential tracking and management tools in one customer service and help desk management platform for FREE.

    Commercial Web-Based icon
  • ReadyDesk

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Commercial Self-Hosted Windows Web-Based

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  • Bornevia

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place. Make multichannel support easy by everyone in your team, install chat widget to talk to your online…

    Commercial Web-Based Android

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  • ProProfs Help Desk

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets. Child tickets allow you to collabor…


    ProProfs Help Desk icon
  • Directly

    On-demand customer service apps for fast-growing companies. Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out. Directly’s community of experts sign up and work in…

    Commercial Web-Based

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  • Awesome Support

    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows. More than 200+ features exist in the software. Suitable for A Variety of Industries and Oper…

    Freemium Open Source Self-Hosted Web-Based

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  • Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have…

    Freemium Google Apps Chrome OS Android Tablet Linux Mac iPad iPhone Windows Web-Based Android

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  • Spiceworks Help Desk

    Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more. Spiceworks is the complete network monitoring & management, help desk,…

    Free Android Tablet Windows Web-Based Android

    Spiceworks Help Desk icon
  • Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system and a self-service customer support platform …

    Commercial Blackberry iPad iPhone Web-Based Android

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  • Kayako

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center. Help CenterCustomers can answer their own questions, …

    Commercial Blackberry Android Tablet Windows Phone Linux Mac iPad iPhone Windows Web-Based Android

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  • Trengo

    One shared inbox for all customer contact channels

    Commercial iPhone Web-Based Android

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    Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integration, community discussions, multilingual knowledge base and more: - Private Support Discussions (aka tickets)- Community Su…

    Freemium Open Source Software as a Service (SaaS) Self-Hosted Linux Mac iPad iPhone Windows Web-Based icon